Ninebot KickScooter D Series User Manual
This manual provides detailed information for the Ninebot KickScooter D Series, including models D18E, D28D, D28E, D38D, and D38E.
Product Overview
The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit www.segway.com or check the Segway-Ninebot app to download the latest user materials. Users must install the app, activate their KickScooter, and obtain the latest updates and safety instructions.
The pictures shown are for illustration purposes only. The actual product may vary.
1 Diagram
The KickScooter comprises the following components:
- Handlebar
- Bell
- Brake Lever
- Headlight
- Quick-release Lever
- Folding Mechanism
- Safety Lock
- Front Fork
- Front Fender
- Hub Motor
- Electronic Throttle
- Dashboard & Power Button
- Snap Hook
- Stem
- Footboard
- Drum Brake
- Buckle
- Rear Fender
- Rear Light & Reflector
- Reflector
- Battery Compartment
- Kickstand
- Charge Port
Dashboard & Power Button
The dashboard displays:
- Speedometer: Displays current speed and error codes.
- Bluetooth: Indicates successful connection to a mobile device.
- Headlight: Indicates headlight status.
- Temperature Warning: Indicates if the battery temperature is too high or too low.
- Speed Mode: Displays the current speed mode (ECO, D, S).
- Walk Mode: Indicates when walk mode is active.
- Error Notification: Shows error codes when detected.
- Battery Level: Displays the remaining battery charge.
Power Button: Short press to turn on; press and hold for 3 seconds to turn off. Press once to turn the headlight and rear light on/off. Double-press to switch between speed modes.
Speed Modes:
- ECO (Energy-saving mode): Max speed 15 km/h (9.3 mph)
- D (Standard mode): Max speed 25 km/h (15.5 mph) for D18E/D28E/D38E, 20 km/h (12.4 mph) for D28D/D38D
- S (Sport mode): Max speed 25 km/h (15.5 mph) for D18E/D28E/D38E, 20 km/h (12.4 mph) for D28D/D38D
Walk Mode: Max speed 5 km/h (3.1 mph). For D18E/D28E/D38E, the headlight and rear light flash. For D28D/D38D, the headlight and rear light are always on.
Specifications
Item | Model | D18E | D28E / D28D | D38E / D38D |
---|---|---|---|---|
Product Name | Ninebot KickScooter | Ninebot KickScooter | Ninebot KickScooter | Ninebot KickScooter |
Dimensions (L x W x H) | Approx. 1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in) | Approx. 1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in) | Approx. 1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in) | Approx. 1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in) |
Folded Dimensions (L x W x H) | Approx. 1143 x 480 x 495 mm (45 x 18.9 x 19.5 in) | Approx. 1143 x 480 x 495 mm (45 x 18.9 x 19.5 in) | Approx. 1143 x 480 x 495 mm (45 x 18.9 x 19.5 in) | Approx. 1143 x 480 x 495 mm (45 x 18.9 x 19.5 in) |
Net Weight | Approx. 14.8 kg (32.6 lbs) | Approx. 15.3 kg (33.7 lbs) | Approx. 16.3 kg (35.9 lbs) | Approx. 16.3 kg (35.9 lbs) |
Payload | 30-100 kg (66-220 lbs) | 30-120 kg (66-265 lbs) | 30-120 kg (66-265 lbs) | 30-120 kg (66-265 lbs) |
Recommended Age | 14-60 years | 14-60 years | 14-60 years | 14-60 years |
Required Height | 120-200 cm (3'11"-6'6") | 120-200 cm (3'11"-6'6") | 120-200 cm (3'11"-6'6") | 120-200 cm (3'11"-6'6") |
Max. Speed | Approx. 25 km/h (15.5 mph) | Approx. 25 km/h (15.5 mph) | Approx. 25 km/h (15.5 mph) | Approx. 25 km/h (15.5 mph) |
Typical Range [1] | Approx. 18 km (11.2 miles) | Approx. 28 km (17.4 miles) | Approx. 38 km (23.6 miles) | Approx. 38 km (23.6 miles) |
Max. Slope | Approx. 10% | Approx. 15% | Approx. 20% | Approx. 20% |
Traversable Terrain | Asphalt/flat pavement; obstacles < 0.4 in (1 cm); gaps < 1.2 in (3 cm) | |||
Operating Temperature | -10-40°C (14-104°F) | |||
Storage Temperature | -10-50°C (14-122°F) | |||
IP Rating | IPX5 | |||
Charging Duration | Approx. 3.5 h | Approx. 5 h | Approx. 6.5 h | Approx. 6.5 h |
Nominal Voltage | 36 V | |||
Max. Charging Voltage | 42 V | |||
Charging Ambient Temperature | 0-40°C (32-104°F) | |||
Nominal Capacity | 5100 mAh | 7650 mAh | 10.2 Ah | 10.2 Ah |
Nominal Energy | 183 Wh | 275 Wh | 367 Wh | 367 Wh |
Battery Management System | Over-heating, short circuit, over-current, over-discharge and over-charge protection | |||
Nominal Power | 0.25 kW, 250 W | 0.3 kW, 300 W | 0.35 kW, 350 W | 0.35 kW, 350 W |
Output Power | 0.07 kW, 70 W | 0.07 kW, 70 W | 0.07 kW, 70 W | 0.07 kW, 70 W |
Input Voltage | 100-240 V~ | |||
Max. Output Voltage | 42 V | |||
Rated Output | 41 V 1.7 A | |||
Brake Light | LED Rear Light | |||
Features Speed Modes | Energy-saving mode, Standard mode and Sport mode | |||
Tire Pressure | 40-45 psi | |||
Tires | 10-inch pneumatic tire |
[1] Typical Range: tested while riding with a full battery, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 16 km/h on average on pavement. Some factors affecting range include speed, number of starts and stops, ambient temperature, etc.
Certifications
This product is certified to ANSI/CAN/UL-2272 by TUV Rheinland.
The battery complies with UN/DOT 38.3 and ANSI/CAN/UL-2271.
European Union Compliance Statement:
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that this device complies with the essential requirements and other relevant provisions of the RED directive 2014/53/EU, the machinery directive 2006/42/EC and the RoHS directive 2011/65/EU.
The declaration of conformity can be viewed at: http://eu-en.segway.com/support-instructions
WEEE Disposal and Recycling Information:
This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased.
Battery recycling information for the European Union:
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC. Users must not dispose of batteries as unsorted municipal waste. Customer participation is important to minimize potential effects on the environment and human health.
Bluetooth Information:
- Frequency Band(s): 2.4000-2.4835GHz
- Max. RF Power: 20mW