1. Introduction
Welcome to the user manual for your new HTC True Wireless Earbuds Plus. This guide provides comprehensive instructions on how to set up, operate, maintain, and troubleshoot your earbuds to ensure optimal performance and a seamless audio experience. Please read this manual carefully before using the product.
The HTC True Wireless Earbuds Plus are designed for superior sound quality and convenience, featuring Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC) for clear audio in any environment. With Bluetooth 5.0+EDR, IPX5 water resistance, and intuitive touch controls, these earbuds are perfect for daily use, workouts, and calls.
2. Product Overview
Your HTC True Wireless Earbuds Plus package includes the earbuds, a charging case, and a USB-C charging cable. Familiarize yourself with the components and their functions.

Image: The HTC True Wireless Earbuds Plus, showing both earbuds and the compact charging case.

Image: An overview of the earbuds' key features, including ANC+ENC, Bluetooth 5.0, IPX5 water resistance, 24-hour playtime, touch control, and lightweight design.

Image: The earbuds displayed with small, medium, and large ear tip options, highlighting the comfortable and secure fit.

Image: A diagram illustrating the Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC) technology, showing noise-cancelling and talking microphones.
3. Setup
3.1 Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case. The charging case has a 500mAh battery capacity, providing multiple recharges for the 45mAh earbuds.
- Connect the provided USB-C cable to the charging port on the case and a power source.
- The indicator lights on the case will show charging status.
- Place the earbuds into the charging case; they will begin charging automatically.

Image: An illustration demonstrating the 24-hour total playtime with the charging case, showing the earbuds being charged.
3.2 Pairing with a Device
The earbuds use Bluetooth 5.0+EDR for a stable and fast connection.
- Ensure the earbuds are charged and placed in the charging case.
- Open the charging case lid. The earbuds will automatically enter pairing mode (indicator lights may flash).
- On your device (smartphone, tablet, laptop), go to Bluetooth settings and turn Bluetooth on.
- Search for available devices and select "HTC E-mo1" (or similar name) from the list.
- Once connected, the earbuds will indicate successful pairing (e.g., a voice prompt or steady light).
- For subsequent uses, the earbuds will automatically connect to the last paired device when removed from the case.
Video: An official product video demonstrating the features and usage of HTC True Wireless Earbuds, including charging and connectivity.
4. Operating the Earbuds
The HTC True Wireless Earbuds Plus feature sensitive touch controls for easy management of audio playback, calls, and noise cancellation modes.
4.1 Touch Controls

Image: A visual guide to the one-key touch controls on the earbuds, showing functions like ANC Mode, Play/Pause, Previous/Next, Volume, Answer/Hang Up, and Voice Assistant.
| Action | Left Earbud | Right Earbud |
|---|---|---|
| Play/Pause | Tap once | Tap once |
| Next Track | Tap twice | Tap twice |
| Previous Track | Tap three times | Tap three times |
| Answer/End Call | Tap once | Tap once |
| Decline Call | Press and hold | Press and hold |
| Activate Voice Assistant | N/A | Press and hold |
| ANC Mode Cycle | Press and hold (Left Earbud) | N/A |
ANC Mode Cycle: Press and hold the left earbud to cycle through Active Noise Cancellation (ANC) On, Ambient Sound On, and Ambient Sound Off.
4.2 Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC)
The earbuds feature advanced noise cancellation technologies:
- ANC (Active Noise Cancellation): Reduces external low-frequency noise, ideal for transport (metro, bus, airplane) and noisy environments.
- ENC (Environmental Noise Cancellation): Focuses on reducing background noise during calls, ensuring your voice is clear to the listener.

Image: A visual representation of how ANC and ENC work to reduce noise and enhance clarity, showing sound waves being cancelled.
5. Maintenance
Proper care will extend the life of your earbuds.
5.1 Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Remove ear tips and clean them with mild soap and water, then dry thoroughly before reattaching.
- Gently clean the charging contacts on both the earbuds and the case to ensure proper charging.
- Avoid using abrasive materials, alcohol, or chemical cleaners.
5.2 Water Resistance (IPX5)
The earbuds are IPX5 water-resistant, meaning they can withstand sweat and light splashes of water. They are not designed for submersion in water.
- Do not expose the earbuds to running water or wear them while swimming or showering.
- If the earbuds get wet, wipe them dry immediately with a soft cloth.
- Ensure the charging port is dry before charging to prevent damage.

Image: An illustration highlighting the IPX5 water resistance of the earbuds, showing water droplets on the earbuds and charging case.
6. Troubleshooting
If you encounter issues with your earbuds, try the following troubleshooting steps:
- Earbuds not pairing/connecting:
- Ensure Bluetooth is enabled on your device and the earbuds are in pairing mode.
- Turn off and on your device's Bluetooth.
- Forget the device from your Bluetooth list and try pairing again.
- Ensure earbuds are charged.
- No sound or low volume:
- Check the volume level on both your device and the earbuds.
- Ensure earbuds are properly seated in your ears.
- Clean any debris from the earbud speakers.
- Reconnect the earbuds to your device.
- Charging issues:
- Ensure the charging cable is securely connected to both the case and the power source.
- Clean the charging contacts on the earbuds and inside the case.
- Try a different USB-C cable or power adapter.
- One earbud not working:
- Place both earbuds back into the charging case, close the lid, wait a few seconds, then open and try again.
- Ensure both earbuds are charged.
- Perform a factory reset if available (refer to specific product instructions if provided, or contact support).
If the issue persists after trying these steps, please contact HTC customer support for further assistance.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | HTC E-mo1 |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.0 + EDR |
| Bluetooth Range | Up to 10 meters (33 feet) |
| Noise Control | Active Noise Cancellation (ANC), Environmental Noise Cancellation (ENC) |
| Water Resistance Level | IPX5 (Sweat and water resistant) |
| Earbud Battery Capacity | 45mAh (per earbud) |
| Charging Case Battery Capacity | 500mAh |
| Total Playtime (with case) | Up to 24 hours |
| Control Method | Touch |
| Included Components | Earbuds, Charging Case, USB-C Cable |
| Item Weight | Approx. 4.5 ounces (total package) |
| Manufacturer | HTC |
8. Warranty and Support
Your HTC True Wireless Earbuds Plus come with a manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions, including warranty period and coverage details.
For technical support, warranty claims, or any product-related inquiries, please visit the official HTC support website or contact their customer service. Contact information can typically be found on the HTC website or on your product packaging.
Online Support: Visit the HTC Store on Amazon







