Sena 20S EVO Motorcycle Bluetooth Headset Communication System

Introduction

The Sena 20S EVO is an advanced Bluetooth communication system designed for motorcycle riders. It features a fixed shark fin antenna for improved intercom stability and distance, along with premium HD speakers for enhanced audio quality. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your 20S EVO system.

Figure 1: Sena 20S EVO Dual Pack Product Packaging

Safety Information

General safety warnings about battery handling, avoiding water and extreme temperatures, and potential interference with other wireless devices. Always prioritize road safety while using the device.

Package Contents

The Sena 20S EVO package typically includes the following components:

• Headset Unit(s)
• HD Speakers
• Boom Microphone
• Wired Microphone
• Helmet Clamp Kit
• Adhesive Mount Adapter
• USB Charging & Data Cable
• Speaker Pads
• Hook and Loop Fasteners for Speakers
• Hook and Loop Fasteners for Boom Microphone
• Hook and Loop Fasteners for Wired Microphone
• Allen Wrench

Figure 2: Sena 20S EVO Headset and Included Components

Setup and Installation

Proper installation ensures optimal performance and comfort. The 20S EVO can be mounted using either the helmet clamp kit or the adhesive mount adapter.

1. Choosing a Mounting Location

Select a flat surface on the left side of your helmet where the unit will not obstruct your vision or movement. Ensure the microphone can be positioned correctly in front of your mouth.

2. Installing the Clamp Unit or Adhesive Mount

• Clamp Unit: Loosen the screws on the clamp unit and slide it between the helmet shell and the inner padding. Tighten the screws securely.
• Adhesive Mount: Clean the chosen helmet surface thoroughly with an alcohol wipe and let it dry. Peel off the backing from the adhesive mount and firmly press it onto the helmet for at least 30 seconds. Allow 24 hours for the adhesive to fully cure before use.

3. Attaching the Main Unit

Slide the main 20S EVO unit onto the mounted clamp or adhesive adapter until it clicks securely into place.

Figure 3: Side View of the Sena 20S EVO Unit

4. Speaker and Microphone Installation

• Speakers: Place the HD speakers inside the helmet's ear pockets, ensuring they are centered over your ears for optimal sound. Use the provided hook and loop fasteners to secure them.
• Microphone: For full-face helmets, use the wired microphone and route it along the helmet's interior. For open-face or modular helmets, attach the boom microphone to the helmet's chin bar using the hook and loop fastener, positioning it approximately 1-2 cm from your mouth.

Figure 4: Sena 20S EVO with Speakers and Boom Microphone Attached

Operating Instructions

The Sena 20S EVO features intuitive controls, primarily through its jog dial and various buttons.

1. Power On/Off

• Power On: Press and hold the Phone Button and the Jog Dial for 1 second.
• Power Off: Tap the Phone Button and the Jog Dial simultaneously.

2. Bluetooth Pairing

To pair with your mobile phone or other Bluetooth devices:

1. With the 20S EVO powered off, press and hold the Phone Button for 5 seconds until you hear "Phone pairing".
2. On your mobile phone, enable Bluetooth and search for devices. Select "Sena 20S EVO" from the list.
3. If prompted, enter PIN "0000".

3. Intercom Communication

The 20S EVO supports group intercom communication for up to 8 riders over a distance of up to 2.0 km (1.2 miles) in open terrain.

• Start Intercom: Tap the Jog Dial once to initiate intercom with the first paired friend.
• End Intercom: Tap the Jog Dial once again.
• Group Intercom: Follow the instructions in the full user manual for multi-way intercom setup.

4. Music Playback

• Play/Pause: Press the Jog Dial for 1 second.
• Next Track: Rotate the Jog Dial clockwise.
• Previous Track: Rotate the Jog Dial counter-clockwise.
• Volume Control: Rotate the Jog Dial while pressing it down.

Figure 5: Sena 20S EVO Connectivity Features

5. Phone Calls

• Answer Call: Tap the Phone Button.
• End Call: Press the Phone Button for 2 seconds.
• Reject Call: Press the Phone Button for 2 seconds when a call is incoming.
• Voice Dial: Press the Phone Button for 3 seconds.

Figure 6: Sena 20S EVO in Use on a Motorcycle Helmet

Maintenance

Regular maintenance helps prolong the life of your Sena 20S EVO.

• Cleaning: Wipe the unit with a soft, damp cloth. Do not use harsh chemicals or solvents.
• Charging: Charge the unit fully before long periods of storage. The charging time is approximately 2.5 hours.
• Storage: Store the device in a cool, dry place when not in use.
• Firmware Updates: Periodically check the Sena website for firmware updates to ensure optimal performance and access to new features.

Troubleshooting

If you encounter issues with your Sena 20S EVO, try the following solutions:

Factory Reset

If problems persist, a factory reset may resolve them. Refer to the full user manual for detailed instructions on performing a factory reset.

Specifications

Support and Further Information

For more detailed instructions, advanced features, and the latest firmware updates, please refer to the official Sena website or download the complete user guide:

• Official User Guide (PDF): Download Here
• Sena Support Website: Visit sena.com/support for FAQs, video tutorials, and contact information.