Zendure SuperTank Pro User Manual

1. Introduction

Thank you for choosing the Zendure SuperTank Pro Portable Laptop Charger. This high-capacity power bank is designed to provide reliable and fast charging for a wide range of devices, including laptops, tablets, and smartphones. With its 100W Power Delivery (PD) capability, multiple USB-C ports, and an intuitive OLED display, the SuperTank Pro ensures you stay powered on the go. This manual provides essential information for the proper setup, operation, maintenance, and troubleshooting of your device.

2. Product Overview

Key Features

• 100W PD & 26800mAh: Equipped with 100W super fast charging technology and a 26800mAh large capacity battery.
• 4 USB-C & 1 USB-A Adapter: Features four USB-C ports and one USB-A adapter, offering a maximum combined power of 138W for simultaneous charging of up to four devices.
• Smart OLED Screen: Provides real-time information including remaining power, remaining charging time, input/output power, and battery capacity.
• Fast Charge Protocol Firmware Upgrade: Firmware can be upgraded via PC to support the latest fast charge protocols. Supports simultaneous input and output.
• Intelligent Safety Protection: Utilizes a lithium polymer battery with built-in 9-layer safety protection.

Ports and Indicators

The SuperTank Pro features multiple ports for versatile charging:

• USB-C1/C2: 100W Power Delivery input and output ports.
• USB-C3/C4: 20W Power Delivery output ports.
• USB-A Adapter: Connects to one of the USB-C ports for traditional USB-A device charging.

3. Setup

Unboxing and Initial Inspection

Upon receiving your Zendure SuperTank Pro, carefully open the packaging and inspect the contents. Ensure all items are present and undamaged. The package should include the SuperTank Pro power bank, a USB-C to USB-C charging cable, and a carrying case.

Initial Charging

Before first use, it is recommended to fully charge your SuperTank Pro. Connect the power bank to a compatible USB-C PD wall charger (not included) using one of the 100W USB-C ports (C1 or C2). The OLED display will show the charging status and current input wattage. A full charge typically takes approximately 1.45 hours with a 100W input.

4. Operating Instructions

Charging Your Devices

1. Connect Device: Use a compatible USB-C to USB-C cable to connect your device to any of the SuperTank Pro's USB-C ports. For devices requiring a USB-A connection, use the provided USB-A adapter with one of the USB-C ports.
2. Automatic Charging: The SuperTank Pro will automatically detect and begin charging your connected device.
3. Monitor Charging: The OLED display will show the output wattage for each connected port, allowing you to monitor the charging process.

Recharging the SuperTank Pro

To recharge the power bank:

1. Connect to Power Source: Use a USB-C PD wall charger (100W recommended for fastest charging) and a USB-C to USB-C cable.
2. Plug In: Connect the cable to either USB-C1 or USB-C2 port on the SuperTank Pro and plug the charger into a wall outlet.
3. Monitor Input: The OLED display will show the input wattage and remaining time to full charge.

OLED Display Information

The smart OLED display provides comprehensive information:

• Remaining Battery Capacity: Shown as a percentage and in Watt-hours (Wh).
• Input/Output Wattage: Displays the power flowing in or out of each active port (C1, C2, C3, C4).
• Input/Output Mode: Indicates whether a port is currently receiving input or providing output.
• Remaining Charging Time: Estimates the time until the power bank is fully charged.

Firmware Upgrade

The SuperTank Pro supports firmware upgrades via PC to ensure compatibility with the latest fast charging protocols. Visit the official Zendure website for instructions and software downloads.

5. Maintenance

Care and Cleaning

• Cleaning: Use a soft, dry cloth to clean the exterior of the power bank. Do not use liquid cleaners or aerosols.
• Avoid Extremes: Do not expose the device to extreme temperatures (hot or cold), direct sunlight, or high humidity.
• Handle with Care: Avoid dropping or subjecting the power bank to strong impacts.

Storage

When storing the SuperTank Pro for extended periods, ensure it is charged to approximately 50-70% capacity. Store it in a cool, dry place away from direct sunlight and corrosive materials. Recharge the unit every 3-6 months to maintain battery health.

6. Troubleshooting

7. Specifications

8. Safety Information

Please read and follow these safety guidelines to prevent injury or damage to the device:

• Do not disassemble, open, or shred the battery pack.
• Do not expose the power bank to heat or fire. Avoid storage in direct sunlight.
• Do not short-circuit the battery pack.
• Do not expose the power bank to mechanical shock.
• In the event of a battery leak, do not allow the liquid to come into contact with skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
• Keep the power bank clean and dry.
• Do not use the power bank if it is damaged or modified.
• Keep out of reach of children.

9. Warranty and Support

Zendure products are covered by a limited warranty. For detailed warranty information, product registration, or technical support, please visit the official Zendure website or contact their customer service team. Please have your product model number and purchase date available when seeking support.