BenQ MOBIUZ EX2710Q Gaming Monitor User Manual

1. Introduction

This manual provides essential information for the safe and efficient use of your BenQ MOBIUZ EX2710Q Gaming Monitor. Please read these instructions thoroughly before operating the device and retain them for future reference.

Figure 1.1: Front view of the BenQ MOBIUZ EX2710Q Gaming Monitor.

2. Package Contents

Verify that all items are present in the package:

• BenQ MOBIUZ EX2710Q Gaming Monitor
• Monitor Stand (Base and Neck)
• Power Cable
• HDMI Cable
• DisplayPort Cable
• USB-B to USB-A Cable (for USB Hub functionality)
• Quick Start Guide (QSG)
• IO Cover

3. Setup Instructions

3.1 Assembling the Stand

1. Place the monitor face down on a soft, clean surface to prevent scratches.
2. Attach the stand neck to the monitor's VESA mount area. Secure with screws if provided.
3. Connect the stand base to the stand neck. Tighten the thumb screw or screws at the bottom of the base.

3.2 Connecting the Monitor

Ensure the monitor and all connected devices are powered off before making connections.

Figure 3.1: Rear panel connections including HDMI, DisplayPort, USB-B, USB-A, and Headphone Jack.

• Power Connection: Connect the power cable to the monitor's power input and then to a power outlet.
• Video Input:
  • For optimal performance, use the provided DisplayPort cable to connect to your computer's graphics card.
  • Alternatively, use an HDMI 2.0 cable to connect to a computer or game console.
• USB Hub: Connect the USB-B to USB-A cable from the monitor's USB-B upstream port to your computer's USB-A port to enable the monitor's USB 3.0 downstream ports.
• Audio Output: Connect headphones or external speakers to the 3.5mm headphone jack if desired.

3.3 Initial Power On

1. After all connections are made, power on your computer or game console.
2. Press the power button on the monitor. The monitor should automatically detect the active input.
3. If no image appears, verify cable connections and ensure the correct input source is selected via the On-Screen Display (OSD) menu.

4. Operating the Monitor

4.1 On-Screen Display (OSD) Navigation

The monitor features an intuitive OSD control system, typically managed by a joystick or a set of buttons located on the back or bottom of the monitor. A remote control may also be included for easier access to settings.

• Press the OSD button/joystick to open the main menu.
• Navigate through menu options using the joystick or directional buttons.
• Press the select button/joystick to confirm a selection or enter a sub-menu.
• Use the back/exit button to return to the previous menu or exit the OSD.

4.2 Picture Settings

Adjust the display settings to optimize your viewing experience.

• Brightness/Contrast: Adjust the overall luminance and difference between light and dark areas.
• Color Mode: Select from various preset color modes (e.g., Standard, Game, Cinema, sRGB) or customize your own.
• HDRi Optimization: This feature enhances HDR content by optimizing color performance, detail contrast, and image clarity. Access this setting through the OSD.
• Light Tuner: Fine-tune the monitor's light output to achieve desired contrast levels in both bright and dark scenes.
• Eye-Care Technology: BenQ's Eye-Care features, including Brightness Intelligence Plus (B.I.+) and Low Blue Light, are designed to reduce eye strain during prolonged use. Enable and adjust these settings in the OSD.

Figure 4.1: The monitor featuring Eye-Care technology for reduced eye strain.

4.3 Audio Settings

The monitor includes integrated 2.1 channel speakers with a 5W subwoofer, powered by treVolo audio technology.

Figure 4.2: TreVolo audio profile highlighting sound characteristics like crisp treble and full bass.

• Volume Control: Adjust the master volume through the OSD or dedicated buttons.
• Audio Modes: Select from various audio presets (e.g., FPS, RPG, Cinema, Pop/Live) to optimize sound for different content types.

4.4 Ergonomic Adjustments

The monitor stand allows for flexible positioning to enhance comfort.

Figure 4.3: Ergonomic adjustments including tilt, swivel, and height adjustment.

• Height Adjustment: Adjust the monitor height by up to 100mm.
• Tilt: Tilt the screen from -5° to +15° for optimal vertical viewing angles.
• Swivel: Swivel the screen from -15° to +15° to adjust horizontal viewing angles.

4.5 Scenario Mapping

The monitor supports scenario mapping, allowing different settings to be applied automatically based on the input source (e.g., console vs. PC).

Figure 4.4: Example of scenario mapping for different input sources.

5. Maintenance

5.1 Cleaning the Monitor

• Always power off and unplug the monitor before cleaning.
• Use a soft, lint-free cloth lightly dampened with water or a non-abrasive screen cleaner.
• Do not spray cleaner directly onto the screen.
• Avoid using harsh chemicals, solvents, or abrasive materials.

5.2 General Care

• Keep the monitor away from direct sunlight, excessive heat, and moisture.
• Ensure adequate ventilation around the monitor.
• Avoid placing heavy objects on the monitor or its cables.

6. Troubleshooting

If you encounter issues with your monitor, refer to the following common solutions:

If the problem persists after attempting these solutions, please contact BenQ customer support.

7. Specifications

The following table outlines the key specifications for the BenQ MOBIUZ EX2710Q Gaming Monitor:

8. Warranty and Support

BenQ provides a limited warranty for its products. For detailed warranty information, please refer to the warranty card included with your product or visit the official BenQ website. Keep your purchase receipt for warranty claims.

For technical support, troubleshooting assistance, or service inquiries, please visit the BenQ support website or contact their customer service department. Contact information can typically be found on the BenQ official website or in the Quick Start Guide.

Optional protection plans may be available for purchase to extend coverage beyond the standard warranty period. Refer to your retailer for details on available protection plans.