Model: T111-W | Brand: TOKVIA
The Tokvia T111 is a SIM-lock free mobile phone designed for seniors, featuring large buttons, an emergency call button, and a large 2.4-inch display. It is engineered for simplicity and ease of use, providing essential communication functions without complex internet features. This manual will guide you through the setup, operation, and maintenance of your device.

Figure 1.1: Tokvia T111 Mobile Phone - Front, Back, and Side View.
Please check the box for the following items:
The Tokvia T111 uses a standard SIM card. Ensure the phone is powered off before inserting or removing the SIM card or battery.
Before first use, fully charge the phone's battery. The phone comes with a convenient charging cradle.

Figure 3.1: Tokvia T111 in Charging Cradle.

Figure 4.1: Tokvia T111 Messages Screen.

Figure 4.2: SOS Button on the back of the phone.
Proper care will extend the life of your Tokvia T111 phone.
If you encounter issues with your Tokvia T111, please refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not turn on | Battery is depleted or not inserted correctly. | Charge the battery. Ensure the battery is correctly inserted. |
| Cannot make/receive calls | No SIM card, SIM card not active, or out of network coverage. | Ensure SIM card is inserted and active. Check network signal strength. Contact your service provider. |
| Poor call quality | Weak network signal or interference. | Move to an area with better signal. Avoid sources of interference. |
| SOS button not working | Emergency contacts not set up. | Go to SOS settings and configure emergency numbers. |
| Battery drains quickly | Frequent use, poor network signal, or aging battery. | Reduce usage. Move to an area with better signal. Consider replacing the battery if it's old. |
Detailed specifications for the Tokvia T111 mobile phone:
| Feature | Specification |
|---|---|
| Model Number | T111-W |
| Frequency Band (GSM) | 850 / 900 / 1800 / 1900 MHz |
| Bluetooth | 2.402 - 2.480 GHz |
| Display | 2.4 inch LCD with backlight |
| Battery | 3.7 V, 800 mAh Lithium Ion |
| Charging Time | Approx. 2 hours |
| Stand-by Time | Up to 250 hours |
| Talk Time | Up to 5 hours |
| Dimensions | Approx. 130 x 54 x 13 mm |
| Weight | Approx. 81 g (including battery) |
| SIM Card Type | Single Standard SIM |
| Connectivity | microUSB, 3.5 mm jack socket |
| Operating System | Nucleus OS |
| Memory Storage Capacity | 32 MB |
| Wireless Carrier | Unlocked for All Carriers |
| Cellular Technology | 2G |
The Tokvia T111 mobile phone comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or your purchase documentation for specific terms and conditions. Keep your proof of purchase for warranty claims.
For further assistance, technical support, or service inquiries, please contact your retailer or the TOKVIA customer support channel as indicated on the product packaging or the official TOKVIA website. Please have your model number (T111-W) and purchase details ready when contacting support.
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