1. Introduction and Overview
Thank you for choosing the FRANKE 115.0627.523 Urban Pull-Out Kitchen Faucet. This manual provides essential information for the safe installation, operation, and maintenance of your new faucet. Designed to combine contemporary elegance with performance, its matte black finish integrates perfectly into any decor. The faucet features a Ø 35 ceramic cartridge, offering a flow rate of 9 L/min under high pressure. The side lever control facilitates operation, and the 150° swivel spout allows total flexibility. Enjoy easy single-hole installation and a powerful, reliable water flow for all your culinary tasks.
Key features include:
- Pull-out spray head for extended reach
- Ø 35 Ceramic cartridge for durability and smooth operation
- High-pressure water delivery
- Convenient side lever mixer control
- 150° Spout rotation for versatile use
2. Safety Information
Please read all instructions carefully before installation and use. Failure to follow these instructions may result in property damage or personal injury.
- Turn off water supply: Always ensure the main water supply to the installation area is turned off before beginning any work.
- Professional installation: If you are unsure about any part of the installation process, it is recommended to consult a qualified plumber.
- Inspect for damage: Before installation, check all components for any signs of damage. Do not install if parts are damaged.
- Use appropriate tools: Ensure you have the correct tools for installation to prevent damage to the faucet or plumbing.
- Hot water safety: Exercise caution when operating the faucet, especially with hot water, to prevent scalding.
3. Package Contents
Verify that all components are present before beginning installation:
- FRANKE 115.0627.523 Urban Pull-Out Kitchen Faucet (Matte Black)
- Mounting hardware (washers, nuts, gaskets)
- Hot and cold water supply lines
- Installation instructions
4. Specifications
| Model Number | 115.0627.523 |
| Brand | FRANKE |
| Product Dimensions (L x W x H) | 29.4 x 31.5 x 5 cm |
| Item Weight | 2.1 Kilograms |
| Color | Matte Black |
| Finish Type | Matte Black |
| Material | Ceramic (valve), Metal (handle) |
| Number of Handles | 1 |
| Number of Holes | 1 |
| Installation Type | Single-hole Deck Mount |
| Special Feature | 150° Swivel Spout, Pull-out Spray Head |
| Max Flow Rate | 9 Liters per minute |
| Spout Reach | 259 Millimeters |
| Handle Type | Pull-out Handle (Side Lever) |
| Valve Type | Disc Valve |
| Style | Contemporary |
Dimensional Drawing

Figure 1: Faucet Dimensions
This technical drawing illustrates the key dimensions of the FRANKE 115.0627.523 faucet. Important measurements include:
- Overall height: 294 mm
- Spout height (to aerator): 259 mm
- Spout reach: 210 mm
- Faucet body diameter at base: Ø 50 mm
- Recommended mounting hole diameter: Ø 44 mm
- Handle clearance from center: 32 mm
- Total width (spout to handle): 252 mm
Note: The image URL for the technical drawing is a placeholder as a direct URL was not provided in the product data.
5. Setup and Installation
This faucet is designed for single-hole deck mount installation. Follow these general steps for installation. Refer to the detailed instructions included in your product packaging for specific diagrams and torque specifications.
Preparation:
- Turn off water supply: Locate the main water shut-off valves (hot and cold) under your sink or at the main household supply and turn them off completely.
- Clear the area: Remove any existing faucet and clean the sink or countertop surface thoroughly.
- Gather tools: You will need a basin wrench, adjustable wrench, screwdriver, plumber's putty or silicone sealant, and a flashlight.
Faucet Installation:
- Install supply lines: Thread the hot and cold water supply lines into the base of the faucet. Hand-tighten, then use a wrench for a quarter turn.
- Mount faucet: Place the faucet base gasket (if provided) onto the bottom of the faucet. Insert the faucet's shank and supply lines through the mounting hole in your sink or countertop.
- Secure faucet: From underneath the sink, slide the rubber washer, then the metal washer, and finally the mounting nut onto the faucet shank. Hand-tighten the nut, then use a basin wrench to firmly secure the faucet, ensuring it is straight and stable.
- Connect water supply: Connect the hot and cold supply lines to the corresponding shut-off valves. Use an adjustable wrench to tighten connections, being careful not to overtighten.
- Connect pull-out hose: Connect the pull-out spray hose to the designated port on the faucet's underside. Ensure all connections are secure.
- Install weight: Attach the hose weight to the pull-out spray hose at the indicated position (usually 6-8 inches from the loop under the sink) to ensure smooth retraction.
Testing:
- Turn on water: Slowly turn on the hot and cold water supply valves.
- Check for leaks: Inspect all connections for any signs of leaks. Tighten any leaking connections as needed.
- Flush faucet: Turn on the faucet and let water run for a few minutes to flush out any debris from the lines. Check the pull-out spray head for proper function.
6. Operating Instructions
Your FRANKE Urban Pull-Out Kitchen Faucet is designed for intuitive and flexible use.
- Water Flow and Temperature Control: The single side lever controls both water flow and temperature.
- To turn on/off: Lift the lever upwards to turn on the water. Push it downwards to turn off.
- To adjust temperature: Move the lever to the left for hot water and to the right for cold water. The further left or right, the hotter or colder the water will be.
- To adjust flow: Lift the lever higher for increased water flow and lower for reduced flow.
- Pull-Out Spray Head: Gently pull the spray head from the spout to extend the hose. This allows for greater reach and flexibility for rinsing dishes or cleaning the sink.
- Spray Function: The spray head may have a button or switch to toggle between stream and spray functions. Press this button to select your desired water pattern.
- Spout Rotation: The faucet spout can swivel 150° from side to side, providing ample clearance and flexibility for various sink tasks.
7. Maintenance
Regular cleaning and maintenance will ensure the longevity and optimal performance of your FRANKE faucet.
Cleaning the Faucet:
- Matte Black Finish: To maintain the matte black finish, clean regularly with a soft, damp cloth and mild soap.
- Avoid harsh cleaners: Do not use abrasive cleaners, scouring pads, ammonia, bleach, or any acid-based cleaning products, as these can damage the finish.
- Rinse and dry: After cleaning, rinse the faucet thoroughly with clean water and dry it with a soft cloth to prevent water spots.
Aerator Maintenance:
- If water flow decreases or becomes irregular, the aerator may be clogged. Unscrew the aerator from the tip of the spout.
- Rinse the aerator components under running water to remove any debris or mineral deposits. A soft brush can be used for stubborn buildup.
- Reassemble the aerator and screw it back onto the spout.
Hose and Weight:
- Periodically check the pull-out hose under the sink for kinks or obstructions that might impede its movement.
- Ensure the hose weight is securely attached and positioned correctly for smooth retraction of the spray head.
8. Troubleshooting
Before contacting customer service, please refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Low water flow | Clogged aerator; partially closed shut-off valves; debris in supply lines. | Clean the aerator (see Maintenance section). Ensure shut-off valves are fully open. Flush supply lines. |
| Leaks from faucet base | Loose mounting nut; damaged gasket. | Tighten the mounting nut under the sink. Inspect and replace the gasket if damaged. |
| Leaks from hose connections | Loose connections; worn O-rings. | Tighten hose connections. Replace O-rings if necessary. |
| Pull-out spray head does not retract smoothly | Hose kinked or obstructed; hose weight improperly positioned or missing. | Check the hose for kinks or obstructions. Adjust or re-install the hose weight. |
| Water temperature not adjusting | Hot or cold water supply turned off; cartridge issue. | Ensure both hot and cold water supply valves are open. If problem persists, the ceramic cartridge may need inspection or replacement by a professional. |
9. Warranty and Support
FRANKE products are manufactured to the highest quality standards and come with a manufacturer's warranty. Please refer to the warranty card included with your product for specific terms, conditions, and duration.
For technical assistance, replacement parts, or warranty claims, please contact FRANKE customer support:
- Website: www.franke.com
- Customer Service: Refer to the contact information provided on the FRANKE website for your region.
When contacting support, please have your model number (115.0627.523) and purchase date available.