Aiphone IX-MV7HB.M

Aiphone IX-MV7-HB IP Addressable Master Station User Manual

Model: IX-MV7HB.M

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of the Aiphone IX-MV7-HB IP Addressable Hands-Free or Handset Master Station. Please read this manual thoroughly before using the product to ensure proper and safe operation.

2. Safety Information

Observe the following safety precautions to prevent injury or damage to the product:

  • Do not expose the unit to water or excessive moisture.
  • Do not attempt to disassemble or repair the unit yourself. Refer all servicing to qualified personnel.
  • Ensure proper power supply (PoE IEEE 802.3af class 0) as specified.
  • Install the unit in a stable location to prevent it from falling.
  • Keep the unit away from direct sunlight and heat sources.

3. Package Contents

Verify that all items are present in the package:

  • Aiphone IX-MV7-HB Master Station
  • Hand-Set
  • Mounting Accessories
  • Desk Stand (if applicable, as per product description)

4. Product Overview

The Aiphone IX-MV7-HB is an IP addressable master station featuring a 7-inch TFT LCD touchscreen. It supports both hands-free and push-to-talk communication and includes a handset for private conversations. The unit is designed for versatile installation, supporting both wall and desk mounting.

4.1 Key Features

  • 802.3af PoE, Class 0 power supply.
  • 7" TFT LCD touchscreen for intuitive control.
  • Built-in cameras for two-way master-to-master video conferencing with privacy shutter.
  • Hands-free or push-to-talk communication modes.
  • 8 customizable speed dial buttons.
  • Ability to capture and store audio and video of active conversations on a microSD card (not provided).
  • Picture-in-Picture (PIP) functionality for simultaneous viewing of ONVIF Profile S IP cameras and Aiphone video intercoms.
  • 2 contact outputs and 4 trigger inputs for system integration.
  • 8 Ohm 1/2 watt speaker output for clear announcements.
  • 600 Ohms audio input.

4.2 Component Identification

Aiphone IX-MV7-HB IP Addressable Hands-Free or Handset Master Station with active screen showing a video call.

Figure 4.2.1: Front view of the Aiphone IX-MV7-HB Master Station with the screen displaying an active video call. The handset is attached to the left side.

Aiphone IX-MV7-HB IP Addressable Hands-Free or Handset Master Station with blank screen.

Figure 4.2.2: Front view of the Aiphone IX-MV7-HB Master Station with the screen off or in standby mode. The handset is attached to the left side.

Refer to the detailed installation guide for specific port locations and connection points.

5. Setup and Installation

The IX-MV7-HB can be wall-mounted or desk-mounted using the included desk stand. Professional installation is recommended for optimal performance and safety.

5.1 Wall Mounting

  1. Select a suitable wall location, ensuring adequate space for wiring and operation.
  2. Use the provided mounting bracket as a template to mark drilling points.
  3. Drill pilot holes and secure the mounting bracket to the wall using appropriate screws and anchors.
  4. Connect the Ethernet cable for PoE power and network connectivity to the unit's rear port.
  5. Carefully attach the master station to the mounted bracket, ensuring it clicks securely into place.

5.2 Desk Mounting

  1. Attach the desk stand to the bottom of the master station according to the instructions provided with the stand.
  2. Place the unit on a stable, flat surface.
  3. Connect the Ethernet cable for PoE power and network connectivity.

5.3 Network Configuration

The IX-MV7-HB requires network configuration for full functionality. Refer to the Aiphone IX Series System Configuration Manual for detailed instructions on IP address assignment, system registration, and integration with other IX Series devices or ONVIF Profile S IP cameras.

6. Operating Instructions

The 7-inch TFT LCD touchscreen provides the primary interface for operating the master station.

6.1 Basic Operation

  • Power On: Once connected to a PoE network, the unit will power on automatically.
  • Touchscreen Navigation: Tap icons and menus on the screen to navigate functions.
  • Volume Adjustment: Use the on-screen controls or physical buttons (if present) to adjust speaker and handset volume.

6.2 Communication Modes

  • Hands-Free: For general communication, audio is picked up by the built-in microphone and played through the speaker.
  • Push-to-Talk (PTT): Press and hold the PTT button on the screen or handset to speak, release to listen.
  • Handset: Lift the handset for private conversations. Audio will be routed through the handset speaker and microphone.

6.3 Making Calls

  1. Tap the "Call" icon on the home screen.
  2. Select a contact from the directory or use one of the 8 customizable speed dial buttons.
  3. Tap the "Connect" or "Call" button to initiate the communication.
  4. During a video call, the built-in camera will activate. Use the privacy shutter if desired.

6.4 Receiving Calls

When an incoming call is received, the screen will display the caller's information. Tap "Answer" to accept the call or "Decline" to reject it.

6.5 Recording Conversations

To capture and store audio and video of active conversations, ensure a microSD card (not provided by Aiphone) is inserted into the designated slot. Refer to the system settings for recording options and playback.

7. Maintenance

Regular maintenance ensures the longevity and optimal performance of your Aiphone IX-MV7-HB Master Station.

  • Cleaning: Use a soft, dry cloth to clean the screen and exterior. Do not use abrasive cleaners or solvents. For stubborn marks, a slightly damp cloth with mild soap can be used, followed by a dry wipe.
  • Software Updates: Periodically check the Aiphone website for firmware updates to ensure your unit has the latest features and security enhancements. Follow the provided instructions for updating.
  • Environmental Conditions: Ensure the unit is operated within its specified temperature and humidity ranges to prevent damage.

8. Troubleshooting

This section addresses common issues you may encounter. For problems not listed here, contact Aiphone technical support.

Problem Possible Cause Solution
No power/Screen is blank. No PoE connection or faulty network cable. Verify the Ethernet cable is securely connected to a PoE-enabled switch/injector. Check the PoE source.
No audio during calls. Volume too low; Microphone muted; Network issue. Increase volume. Check if microphone is muted on screen. Verify network connectivity.
Cannot make or receive calls. Network configuration error; Unit not registered. Check network settings. Ensure the unit is properly registered within the Aiphone system. Consult the system configuration manual.
Video quality is poor or no video. Network bandwidth issues; Camera privacy shutter closed. Check network speed and congestion. Ensure the privacy shutter is open.

9. Specifications

Feature Detail
Model Number IX-MV7HB.M
Power Source PoE (IEEE 802.3af class 0)
Power Draw 4.32 Watts
Display 7" TFT LCD Touchscreen
Resolution 1280 x 1024 (SXGA)
Camera 1/3" CMOS, 720p
Min. Illumination 5 Lux
Audio Codec G.711 (u-law, A law), G.722
Video Codec H.264/AVC, Motion JPEG
Port Security IEEE 802.1X
Audio Input 600 Ohms
Speaker Output 8 Ohm 1/2 watt
Overall Dimensions (HxWxD) 8.06 x 11 x 2.18 inches
Item Weight 3 pounds
Date First Available January 8, 2019

10. Warranty and Support

For warranty information, please refer to the official Aiphone warranty policy available on their website or contact your authorized Aiphone dealer. Technical support is available through Aiphone's customer service channels. Please have your model number (IX-MV7HB.M) and purchase details ready when contacting support.

For further assistance, visit the official Aiphone website: www.aiphone.com

© 2024 Aiphone. All rights reserved.

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