Introduction
The Plantronics Poly Studio P21 is an enterprise-grade 21-inch personal meeting display designed to enhance your video conferencing experience. It integrates a 1080p HD display, high-quality camera optics, stereo speakers, and a microphone into a single unit. This device is certified for use with Zoom and Microsoft Teams, and is compatible with other video conferencing services on both PC and Mac systems. It also functions as a secondary display when not in use for video calls.
Image: The Poly Studio P21 display showcasing a multi-participant video call, highlighting its primary function as a personal meeting device.
Setup
What's in the Box
- Poly Studio P21 personal meeting display
- 1M USB-C to USB-C/USB-A adapter cable
- Power supply (120/240V 80W)
- Country-specific power cord
- Desktop stand/base
- Safety insert
- Warranty information
- Lens Desktop Coaster
Initial Connection
- Attach the Stand: Securely attach the provided desktop stand/base to the Poly Studio P21 display.
- Connect Power: Connect the power supply to the display and plug the country-specific power cord into a suitable electrical outlet.
- Connect to Computer: Use the 1M USB-C to USB-C/USB-A adapter cable to connect the Poly Studio P21 to your PC or Mac. The display features a single USB port for connectivity.
- Driver Installation: For optimal functionality, it is necessary to install the required drivers from the official Poly website. Refer to the included safety insert or warranty information for specific instructions on where to download these drivers.
Image: The rear of the Poly Studio P21, illustrating the USB-C connection point for PC/Mac and the power input, essential for initial setup.
Operating Instructions
Video Conferencing
The Poly Studio P21 is designed to streamline your video calls. Once connected to your PC or Mac and drivers are installed, it will function as your primary display, camera, microphone, and speakers for video conferencing applications such as Zoom and Microsoft Teams. The integrated camera provides 1080p HD video quality with up to 4x digital zoom for optimal framing.
Second Display Functionality
When not actively engaged in a video call, the Poly Studio P21 can serve as a secondary monitor for your PC or Mac, expanding your workspace. Its 21-inch display offers vibrant colors and clear visuals for general computing tasks.
Integrated Features
- Ambient Lighting: The display features built-in dynamic ambient lighting, optimized to properly illuminate you during video calls, ensuring you are well-lit regardless of external lighting conditions.
- Audio Quality: Integrated stereo speakers and a microphone ensure clear audio for both listening and speaking during calls.
- Privacy Shutter: An integrated privacy shutter allows you to physically cover the camera lens when not in use, enhancing security and privacy.
- Wireless Mobile Phone Charging: The base of the unit includes a platform for wireless mobile phone charging, providing convenience and reducing cable clutter.
Image: A detailed view of the Poly Studio P21's top section, highlighting the built-in camera and its accessible privacy shutter for user control over video feed.
Maintenance
To ensure the longevity and optimal performance of your Poly Studio P21, follow these maintenance guidelines:
- Cleaning the Screen: Use a soft, lint-free cloth specifically designed for electronics. Lightly dampen the cloth with water or a screen-safe cleaning solution. Gently wipe the screen to remove dust and smudges. Avoid harsh chemicals or abrasive materials.
- Cleaning the Body: Wipe the exterior surfaces with a soft, dry cloth. For stubborn marks, a slightly damp cloth can be used, followed by a dry cloth.
- Ventilation: Ensure that the ventilation openings on the device are not blocked to prevent overheating.
- Storage: When not in use for extended periods, store the display in a cool, dry place, away from direct sunlight and extreme temperatures.
Troubleshooting
| Issue | Possible Cause / Solution |
|---|---|
| Black Screen / No Display |
|
| Camera Not Working |
|
| No Audio / Poor Audio Quality |
|
| Wireless Charging Not Functioning |
|
Specifications
| Feature | Detail |
|---|---|
| Model Number | 2200-87100-001 |
| Screen Size | 21 Inches (21.5 inches measured diagonally) |
| Resolution | 1080p HD (FHD 1080p) |
| Aspect Ratio | 16:9 |
| Connectivity | 1 x USB-C (for PC/Mac connection) |
| Product Dimensions (L x W x H) | 7.4 x 22.64 x 18.82 inches |
| Item Weight | 6.8 pounds (unit weighs 24 lbs with stand) |
| Manufacturer | Plantronics |
| Screen Surface | Glossy |
Warranty and Support
For detailed warranty information, please refer to the "Warranty information" document included in your product packaging. You can also visit the official Poly website for the most up-to-date warranty terms and conditions.
For technical support, driver downloads, and additional resources, please visit the Poly Support Website. Online resources often include FAQs, troubleshooting guides, and contact information for customer service.
