1. Introduction
The SVAKOM Alex Neo is an interactive male masturbator designed for a personalized experience. This manual provides essential information for the safe and effective use, maintenance, and troubleshooting of your device. Please read these instructions thoroughly before first use and retain them for future reference.
2. Product Overview
2.1 Key Features
- App Control: Remote control functionality via a dedicated application, allowing for flexible operation.
- Ergonomic Design: Engineered to conform to the male anatomy, providing a comfortable and adaptable fit.
- 7 Auto-Thrusting Modes: Equipped with a motor that delivers powerful and adjustable thrusting patterns.
- 5 Immersive Scenarios: Features audio-guided experiences including beach, wild, classroom, on the plane, and office themes.
2.2 Device Components

Image: Front view of the SVAKOM Alex Neo device, showcasing its main body, control buttons, and transparent sleeve with internal texture.

Image: Close-up view of the internal textured sleeve, designed for enhanced sensation.

Image: Side view of the SVAKOM Alex Neo, highlighting the charging port and other connectors.
3. Setup
3.1 Charging the Device
- Locate the charging port on the device (refer to Image 3.1).
- Connect the provided USB charging cable to the device and a compatible USB power source.
- The indicator light will illuminate during charging and turn off or change color when fully charged.
- A full charge typically takes approximately 2-3 hours.
3.2 App Installation and Connection
- Download the official SVAKOM app from your device's app store (e.g., Apple App Store or Google Play Store).
- Ensure your Alex Neo device is charged and powered on.
- Enable Bluetooth on your smartphone.
- Open the SVAKOM app and follow the on-screen instructions to pair your Alex Neo device.
- Once connected, the app will display the device status and available control options.
4. Operating Instructions
4.1 Basic Operation
- Power On/Off: Press and hold the power button (usually the central button) for 2-3 seconds to turn the device on or off.
- Mode Switching: Short press the mode button (if available) to cycle through the built-in thrusting modes.
- Intensity Adjustment: Use the intensity buttons (if available) to increase or decrease the thrusting strength.
4.2 App Control Functions
The SVAKOM app provides advanced control over your Alex Neo device:
- Remote Control: Operate the device from a distance, allowing another user to control it via the app.
- Custom Modes: Create and save personalized thrusting patterns.
- Scenario Activation: Access and play the 5 immersive audio scenarios.
- Firmware Updates: The app may provide notifications for device firmware updates to enhance performance and features.
5. Cleaning and Maintenance
Proper cleaning and maintenance ensure the longevity and hygiene of your SVAKOM Alex Neo.
- Cleaning: The device is waterproof. After each use, clean the internal sleeve and exterior with mild soap and warm water. Rinse thoroughly.
- Drying: Allow the device to air dry completely before storage. Avoid using abrasive materials or harsh chemicals.
- Storage: Store the Alex Neo in a clean, dry, and dust-free environment, away from direct sunlight and extreme temperatures.
- Lubrication: Use only water-based lubricants with this device. Oil-based lubricants may damage the material.
6. Troubleshooting
- Device not turning on: Ensure the device is fully charged. If the issue persists, try a different charging cable or power adapter.
- App not connecting: Verify that Bluetooth is enabled on your smartphone and the device is powered on. Restart both the app and the device. Ensure the app is updated to the latest version.
- Weak thrusting: Recharge the device. If the issue continues, the internal mechanism may require service.
- Unresponsive buttons: Ensure the device is not locked (if applicable). If unresponsive, try restarting the device.
For persistent issues not covered here, please contact SVAKOM customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | 05512280000 |
| Product Dimensions (L x W x H) | 2.36 x 2.36 x 0.98 inches |
| Weight | 2.65 Pounds |
| Battery Type | 1 Lithium Polymer battery (included) |
| Water Resistance Level | Waterproof |
| Product Care Instructions | Hand Wash |
| Manufacturer | SVAKOM |
8. Safety Information
- This product is intended for adult use only.
- Discontinue use immediately if you experience any discomfort, pain, or irritation. Consult a medical professional if symptoms persist.
- Keep out of reach of children and pets.
- Do not use the device if it appears damaged or faulty.
- Do not attempt to disassemble or modify the device, as this will void the warranty and may cause damage or injury.
- Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
9. Warranty and Support
SVAKOM products are manufactured to high-quality standards. For information regarding warranty coverage, product registration, or technical support, please visit the official SVAKOM website or contact their customer service department. Please retain your proof of purchase for warranty claims.
SVAKOM Official Website: Visit the SVAKOM Store on Amazon