Introduction
Thank you for choosing the VIETA PRO IT True Wireless Earbuds. These earbuds are designed to provide a superior audio experience with advanced features such as Bluetooth 5.0 connectivity, intuitive touch controls, and a compact design. This manual will guide you through the setup, operation, and maintenance of your new earbuds to ensure optimal performance and longevity.

Image: The VIETA PRO IT True Wireless Earbuds resting inside their open charging case, showcasing their compact and sleek design.
What's in the Box
Please check the package contents to ensure all items are present:
- VIETA PRO IT True Wireless Earbuds (Left and Right)
- Charging Case
- USB-A to USB-C Charging Cable
- Sport Kit (for secure fit during activities)
- User Manual (this document)

Image: The retail packaging for the VIETA PRO IT Earbuds, illustrating the product and its key features.
Setup
1. Initial Charging
Before first use, fully charge the earbuds and the charging case. Connect the provided USB-C cable to the charging port on the case and the other end to a USB power source. The charging case has an indicator light that will show charging status. A full charge provides up to 16 hours of total playtime (4 hours per earbud + 3 full charges from the case).

Image: A close-up view of the VIETA PRO IT Earbuds charging case, highlighting the USB-C charging port on the side.
2. Pairing with Your Device
- Automatic Power On & Pairing: Remove both earbuds from the charging case. They will automatically power on and enter pairing mode. The earbuds will attempt to pair with each other first (Dual Master technology).
- Bluetooth Connection: On your smartphone or audio device, go to the Bluetooth settings.
- Select Device: Search for "VIETA PRO IT" in the list of available devices and select it to connect.
- Confirmation: Once connected, you will hear an audio prompt from the earbuds, and the device's Bluetooth menu will show "Connected".
Auto-Connect Feature: After the initial pairing, the earbuds will automatically connect to the last paired device when removed from the charging case.

Image: An infographic demonstrating the auto-connect feature of the VIETA PRO IT Earbuds, showing them connecting to a smartphone via Bluetooth 5.0.
Operating Instructions
Touch Controls
The VIETA PRO IT Earbuds feature a smart touch panel on each earbud for easy control of music, calls, and voice assistant functions.
| Action | Left Earbud (L) | Right Earbud (R) |
|---|---|---|
| Play/Pause Music | 1 click | 1 click |
| Next Track | 2 clicks | |
| Previous Track | 2 clicks | |
| Volume Up | Hold down | |
| Volume Down | Hold down | |
| Answer/End Call | 1 click | 1 click |
| Reject Call | Hold down | Hold down |
| Activate Voice Assistant (Siri/Google Assistant) | 3 clicks | 3 clicks |

Image: An infographic detailing the touch control functions on both the left and right VIETA PRO IT Earbuds for music playback, calls, and voice assistant activation.
Wearing the Earbuds
The VIETA PRO IT Earbuds feature a half in-ear design, providing a comfortable and secure fit for extended wear. Gently insert each earbud into your ear canal until it feels snug. For sports or more active use, attach the included Sport Kit for added stability.
Maintenance
Charging the Earbuds and Case
- To charge the earbuds, place them back into their respective slots in the charging case. They will automatically begin charging.
- To charge the case, connect the USB-C cable to the case's port and a power source.
- The charging case can fully recharge the earbuds up to 3 times, providing a total of 16 hours of listening time.

Image: The VIETA PRO IT Earbuds charging case in its closed state, displaying the Vieta Pro logo on the lid.
Cleaning and Care
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Ensure the charging contacts on both the earbuds and the case are clean and free of debris to ensure proper charging.
Water Resistance (IPX4)
The VIETA PRO IT Earbuds are IPX4 sweat and water resistant, meaning they can withstand splashes of water from any direction. They are suitable for workouts and light rain. However, they are not designed for submersion in water or for use during swimming. Always ensure the earbuds are dry before placing them back in the charging case.
Troubleshooting
If you encounter any issues with your VIETA PRO IT Earbuds, please refer to the following common solutions:
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing with device |
|
| Only one earbud has sound |
|
| Earbuds not charging |
|
| Poor sound quality |
|
Specifications
| Feature | Detail |
|---|---|
| Model Name | PRO |
| Model Number | VHP-TW23WH |
| Connectivity Technology | Wireless (Bluetooth 5.0) |
| Audio Driver Type | Dynamic Driver (10mm) |
| Battery Life (Earbuds) | Up to 4 hours continuous playtime |
| Total Battery Life (with Case) | Up to 16 hours |
| Charging Port | USB-C |
| Water Resistance | IPX4 (Sweat & Water Resistant) |
| Control Type | Touch Control, Voice Control |
| Microphone | Included |
| Earbud Type | Half in-ear |
| Item Weight | 34 g (including earbuds in case) |
| Product Dimensions | 4.59 x 5 x 2.2 cm |
| Material | Plastic |
| Color | White |
Warranty and Support
The VIETA PRO IT True Wireless Earbuds come with a Two-Year Warranty from the date of purchase, ensuring the quality and performance of your product. This warranty covers manufacturing defects and workmanship under normal use.
For technical support, warranty claims, or any inquiries, please contact Vieta Pro Customer Service. Contact information can typically be found on the official Vieta Pro website or on the product packaging.







