Razer Hammerhead True Wireless Pro Bluetooth Gaming Earbuds User Manual

1. Introduction

The Razer Hammerhead True Wireless Pro earbuds are designed to provide an immersive audio experience for gaming, music, and videos. They feature THX Certified sound, advanced hybrid active noise cancellation, and a 60ms low-latency connection for optimal performance.

Image 1.1: Razer Hammerhead True Wireless Pro Earbuds and Charging Case.

2. What's in the Box

• Razer Hammerhead True Wireless Pro Earbuds
• Charging Case
• Type-C USB Charging Cable
• Eartips (Comply foam tips and 6 additional silicone tip sizes)

3. Setup

3.1 Charging the Earbuds and Case

Before initial use, fully charge the earbuds and the charging case. Connect the provided Type-C USB charging cable to the charging port on the case and a powered USB source. The status indicator on the case will show charging status.

Image 3.1: Charging the earbuds via the portable charging case.

3.2 Pairing with a Device

The earbuds utilize Bluetooth 5.0 for wireless connectivity. To pair:

1. Ensure the earbuds are in the charging case and the lid is open.
2. On your device (smartphone, tablet, laptop, gaming console), enable Bluetooth.
3. Select "Razer Hammerhead TWS Pro" from the list of available Bluetooth devices.
4. You will hear an audio prompt confirming successful pairing.

For detailed visual instructions on charging and pairing, please refer to the official instructional video below.

4. Operating the Earbuds

4.1 In-Ear Fit and Comfort

The earbuds come with various eartip sizes, including Comply foam tips and 6 additional silicone tips, to ensure a comfortable and secure fit. Proper fit is crucial for optimal sound quality and noise isolation.

Image 4.1: Demonstrating the in-ear fit of the Razer Hammerhead True Wireless Pro Earbuds.

4.2 Touch Controls

The earbuds feature touch-enabled controls for convenient operation:

• Single Tap: Play/Pause media, Answer/End calls.
• Double Tap: Skip track.
• Triple Tap: Return to previous track.
• Tap and Hold (2 seconds): Toggle Active Noise Cancellation (ANC) or Quick Attention Mode.
• Tap and Hold (4 seconds): Activate pairing mode for the corresponding earbud.

Image 4.2: Close-up of the earbud's touch-enabled control area.

4.3 Active Noise Cancellation (ANC) and Quick Attention Mode

The earbuds feature Advanced Hybrid Active Noise Cancellation to minimize distractions. To activate or deactivate ANC, tap and hold the touch sensor for 2 seconds. Repeat this action to cycle through ANC On, Quick Attention Mode, and ANC Off.

• Active Noise Cancellation (ANC): Reduces ambient noise for an undisturbed listening experience.
• Quick Attention Mode: Allows outside sound in, increasing awareness of your surroundings. This is useful for conversations or when crossing roads.

Image 4.3: Earbud with visual representation of Active Noise Cancellation.

Image 4.4: Person activating Quick Attention Mode on the earbud.

4.4 Gaming Mode

Activate Gaming Mode for a 60ms low-latency connection, enhancing wireless performance during competitive games. This ensures audio and video are more in sync, allowing for quicker reactions. To activate Gaming Mode, triple tap and hold the last tap for 2 seconds.

Image 4.5: Person using earbuds in Gaming Mode for seamless audio during mobile gaming.

5. Features

• THX Certified Earbuds: Optimized by THX Ltd. for a rich, balanced soundstage across movies, music, and gaming.
• Advanced Hybrid Active Noise Cancellation (ANC): Effectively counters external and internal noise for focused listening.
• 60ms Low Latency Connection: Provides synchronized audio and video for a competitive gaming advantage.
• In-Ear Design: Offers a comfortable, secure fit and enhanced noise isolation with included Comply foam and silicone tips.
• Quick Attention Mode: Allows ambient sounds to pass through for environmental awareness.
• Touch-Enabled Controls: Intuitive controls for managing media playback, calls, and earbud features.
• Battery Life: Up to 20 hours of battery life with the portable charging case.
• Water Resistance: Waterproof design for durability.

6. Maintenance

To ensure the longevity and optimal performance of your Razer Hammerhead True Wireless Pro earbuds, follow these maintenance guidelines:

• Cleaning: Regularly clean the earbuds and charging case with a soft, dry cloth. Avoid using abrasive materials or harsh chemicals.
• Eartips: Remove and clean the eartips periodically. Ensure they are completely dry before reattaching. Replace worn or damaged eartips to maintain sound quality and fit.
• Storage: When not in use, store the earbuds in their charging case to protect them from dust and damage.
• Charging: Avoid overcharging the battery. Disconnect the charging cable once the case is fully charged.
• Water Exposure: While the earbuds are waterproof, avoid prolonged submersion or exposure to extreme water pressure. Ensure the charging port is dry before charging.

7. Troubleshooting

If you encounter issues with your earbuds, try the following steps:

• No Sound/Poor Sound Quality:
  • Ensure earbuds are properly seated in your ears and the correct eartip size is used for a good seal.
  • Check the volume levels on both the earbuds and your connected device.
  • Verify that the earbuds are correctly paired with your device. Try re-pairing if necessary.
  • Clean any debris from the earbud speakers and charging contacts.
• Connectivity Issues:
  • Ensure Bluetooth is enabled on your device and the earbuds are within range.
  • Turn off and on Bluetooth on your device, then attempt to reconnect.
  • Reset the earbuds by placing them in the charging case, closing the lid, and then opening it again.
  • Clear the earbuds from your device's Bluetooth history and re-pair.
• Charging Problems:
  • Ensure the charging cable is securely connected to both the case and the power source.
  • Check the charging indicator lights on the case.
  • Clean the charging contacts on both the earbuds and the case.
  • Try a different USB-C cable or power adapter.
• Active Noise Cancellation (ANC) Ineffective:
  • Ensure the earbuds have a proper seal in your ear. Adjust eartip size if needed.
  • Verify ANC is activated (tap and hold for 2 seconds).

8. Specifications

9. Warranty and Support

For customer support, please use the following contact information:

• US / Canada: 1-855-87-25233 (BLADE)
• Online Support: razersupport.com/contact-us

Please refer to your product packaging or the Razer support website for specific warranty details and terms applicable to your region.