Apple iPad Pro 4th Gen

Apple 2020 iPad Pro 12.9-inch Wi-Fi 128GB User Manual

Comprehensive instructions for setting up, operating, and maintaining your Apple 2020 iPad Pro 12.9-inch Wi-Fi 128GB.

1. Introduction

The Apple 2020 iPad Pro 12.9-inch Wi-Fi 128GB is a powerful and versatile tablet designed for a wide range of tasks, from creative work and gaming to productivity and entertainment. Featuring an immersive edge-to-edge Liquid Retina display, an A12Z Bionic chip, and advanced camera systems, this device offers a premium user experience.

Apple 2020 iPad Pro 12.9-inch in Space Gray

Image: Front view of the Apple 2020 iPad Pro 12.9-inch in Space Gray, showcasing its edge-to-edge Liquid Retina display.

2. Setup

2.1 Initial Power On and Activation

  1. Charge the iPad: Connect the provided USB charging cable to the iPad and a power adapter. Plug the adapter into a wall outlet. Allow the device to charge for at least 30 minutes before initial setup.
  2. Power On: Press and hold the Top button until the Apple logo appears.
  3. Follow On-Screen Instructions: The iPad will guide you through the initial setup process, including language selection, region, and connecting to a Wi-Fi network.
  4. Set Up Face ID: Follow the prompts to configure Face ID for secure authentication.
  5. Restore or Set Up as New: You can choose to restore from an iCloud or computer backup, or set up the iPad as a new device.

2.2 Connecting to Wi-Fi

  • Go to Settings > Wi-Fi.
  • Select your desired Wi-Fi network from the list.
  • Enter the network password if prompted and tap Join.

3. Operating Your iPad Pro

3.1 Navigating iPadOS

The iPad Pro runs on iPadOS, offering a user-friendly interface with intuitive gestures. Swipe up from the bottom to go to the Home screen, swipe down from the top-right for Control Center, and swipe down from the top-center for Notifications.

3.2 Display Features

Your iPad Pro features a 12.9-inch edge-to-edge Liquid Retina display with ProMotion technology for adaptive refresh rates up to 120Hz, True Tone for ambient light color adjustment, and P3 wide color for vibrant visuals.

Apple iPad Pro features including A12Z Bionic chip, Face ID, 10-hour battery, 4 speaker audio, and Apple Pencil support

Image: A visual summary of key iPad Pro features, including the A12Z Bionic chip, Face ID, 10-hour battery life, 4-speaker audio, and Apple Pencil compatibility.

3.3 Performance and Security

Powered by the A12Z Bionic chip with Neural Engine, the iPad Pro delivers fast and efficient performance for demanding applications and multitasking. Face ID provides secure and convenient authentication for unlocking your device and making purchases.

Close-up of the dual camera system and LiDAR scanner on the back of the Apple iPad Pro

Image: Detailed view of the advanced dual camera system and LiDAR scanner located on the rear of the iPad Pro.

3.4 Camera System

The device includes a 12MP Wide camera, a 10MP Ultra Wide camera, and a LiDAR Scanner for advanced photography and augmented reality (AR) experiences. The 7MP TrueDepth front camera supports Face ID and high-quality video calls.

3.5 Accessories

The iPad Pro is compatible with the Apple Pencil (2nd generation) for drawing, note-taking, and marking up documents, and the Magic Keyboard with a trackpad for a laptop-like typing experience.

The Apple iPad Pro connected to a Magic Keyboard, with an Apple Pencil positioned in front, illustrating its versatility as a productivity tool.

Image: The Apple iPad Pro connected to a Magic Keyboard, with an Apple Pencil positioned in front, illustrating its versatility as a productivity tool.

4. Maintenance

4.1 Cleaning Your iPad Pro

  • Use a soft, lint-free cloth to clean the screen and exterior.
  • Avoid using abrasive materials, aerosols, or harsh cleaning solutions.
  • For stubborn smudges, slightly dampen the cloth with water.

4.2 Software Updates

Regularly check for and install iPadOS updates to ensure optimal performance, security, and access to new features. Go to Settings > General > Software Update.

4.3 Battery Care

To maximize battery lifespan, avoid exposing your iPad to extreme temperatures. For long-term storage, charge the battery to about 50% and power off the device.

5. Troubleshooting

5.1 Device Not Responding

If your iPad Pro is unresponsive, try a force restart:

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Press and hold the Top button until the Apple logo appears.

5.2 Wi-Fi Connectivity Issues

  • Ensure Wi-Fi is enabled in Settings.
  • Restart your Wi-Fi router.
  • Forget the network (Settings > Wi-Fi > tap the "i" next to the network > Forget This Network) and reconnect.

5.3 App Crashing or Freezing

  • Close and reopen the app.
  • Check for app updates in the App Store.
  • Restart your iPad.

6. Specifications

FeatureDetail
BrandApple
Model Name12.9-inch iPad Pro Wi-Fi 128GB - Space Gray
Standing Screen Display Size12.9 Inches
Screen Resolution2732x2048
Max Screen Resolution2736 x 2048 Pixels
Processor2.49 GHz (A12Z Bionic chip)
RAM6 GB
Hard Drive / Flash Memory Size128 GB
Operating SystemiPadOS
Rear Webcam Resolution12 MP (Wide), 10 MP (Ultra Wide)
Front Camera7MP TrueDepth
Wireless Type2.4 GHz Radio Frequency, 5 GHz Radio Frequency, 802.11a/b/g/n/ac, 802.11ax, Bluetooth
Average Battery Life10 Hours
Item Weight10.4 ounces
Product Dimensions12 x 10 x 10 inches
ColorSpace Gray

7. Warranty and Support

This Apple 2020 iPad Pro is offered as an Amazon Renewed product. It comes with a 90-day return policy from the buybox winner, Tech Exchangee. For specific warranty details beyond this period, please refer to Apple's official warranty information or contact Apple Support directly.

What's in the Box:

  • Apple iPad Pro
  • USB Charging Cable

© 2023 Apple Inc. All rights reserved. This manual is for informational purposes only.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.