Introduction
The ecobee SmartCamera is an indoor WiFi security camera designed to provide comprehensive home security monitoring. It offers high-definition video, a wide field of view, and intelligent features to keep your home safe and connected.
Key features include:
- HD Video and Night Vision: Stream continuous, ultra-clear 1080p HD video day or night.
- Person Detection: SmartCamera detects when a person is present and pans across its 180º field of view to keep them centered.
- Smoke Alarm Detection: Receive alerts on your phone if the SmartCamera detects sound from your smoke alarm.
- Privacy Features: Automatic shut-off when family members arrive, on-device processing, and end-to-end encryption.
- Smart Security Integration: Works seamlessly with the ecobee smart security ecosystem.
Setup
What's in the Box

This image displays the contents of the ecobee SmartCamera packaging. It includes the SmartCamera unit, a power supply, a dual mount stand, wall mount screws and drywall plugs, and a quick start guide.
Your ecobee SmartCamera package should contain the following items:
- ecobee SmartCamera with voice control
- Dual Mount Stand
- Mounting Guide
- Wall Mount Screw and Drywall Plug
- Power Supply
- Quick Start Guide
Physical Installation
The ecobee SmartCamera can be placed on a flat surface or mounted to a wall. Use the included dual mount stand for versatile placement. For wall mounting, follow the instructions in the mounting guide and use the provided screws and drywall plugs.

This image shows a user attaching the ecobee SmartCamera to a wall mount, demonstrating its flexible installation options.
Powering On
Connect the power supply to the SmartCamera and plug it into a standard electrical outlet. The camera will begin its startup sequence, indicated by LED lights on the device.
App Setup and Connection
Download the ecobee app from your device's app store. Follow the in-app instructions to create an account or log in, and then add your new SmartCamera. The app will guide you through connecting the camera to your home WiFi network and configuring initial settings.
Operating the SmartCamera
HD Video and Night Vision
The SmartCamera provides continuous, ultra-clear 1080p HD video streaming directly to your mobile device. Its advanced night vision capabilities ensure clear visibility even in low-light conditions, allowing you to monitor your home 24/7.

This image highlights the camera's lens, representing its capability for continuous, ultra-clear video streaming.
Person Detection and Tracking
The SmartCamera is equipped with intelligent person detection. When a person is identified within its field of view, the camera can automatically pan across its expansive 180º field of view to keep them centered in the frame, ensuring important events are captured.

This image illustrates the ecobee SmartCamera's wide 180-degree field of view, capturing a broad area of a room.
Audio Features
The camera supports two-way audio, allowing you to communicate with individuals in your home through the ecobee app. Additionally, it can detect the sound of your smoke alarm and send an alert to your phone, enhancing your home's safety.
Privacy Features
Your privacy is a priority. The SmartCamera can be configured to automatically shut off when family members are detected arriving home. It also utilizes on-device processing and end-to-end encryption to protect your video data.
Smart Home Integration
The ecobee SmartCamera seamlessly integrates with popular smart home ecosystems, including Apple HomeKit and devices with Alexa Built-In, allowing for voice control and unified smart home management.

This image displays the "Works with Apple HomeKit" and "Alexa Built-In" logos, signifying the camera's compatibility with these smart home platforms.
Monitoring Hub Functionality
The SmartCamera can function as a central monitoring hub within your ecobee smart security system, providing a comprehensive overview of your home's activity and security status through the ecobee app.

This image shows the ecobee app on a smartphone, illustrating how the SmartCamera acts as a home monitoring hub, displaying live feeds and security settings.
Official Product Video
This video, titled "Smart Focus Camera" by Ecobee, demonstrates the intelligent focus and tracking capabilities of the ecobee SmartCamera. It shows how the camera automatically adjusts its view to keep subjects in frame.
Maintenance
To ensure optimal performance and longevity of your ecobee SmartCamera, follow these maintenance guidelines:
- Cleaning: Gently wipe the camera lens and body with a soft, dry, lint-free cloth. Avoid using harsh chemicals or abrasive materials that could damage the surface or lens.
- Software Updates: Keep your camera's firmware updated through the ecobee app. Software updates often include performance improvements, new features, and security enhancements.
- Placement: Ensure the camera is placed in a stable location, away from direct sunlight, extreme temperatures, and high humidity.
Troubleshooting
If you encounter issues with your ecobee SmartCamera, consider the following common troubleshooting steps:
| Problem | Possible Solution |
|---|---|
| Camera not connecting to Wi-Fi |
|
| Poor video quality or buffering |
|
| Camera gets warm during operation | This is normal for electronic devices that process video. Ensure adequate ventilation around the camera. |
| Clicking sound when night vision activates/deactivates | This is a normal operational sound as the infrared cut filter engages or disengages. |
| Difficulty with initial setup process |
|
For further assistance, refer to the official ecobee support resources or the full user manual.
Specifications
| Feature | Detail |
|---|---|
| Brand | ecobee |
| Model Number | EBSCV01 |
| Color | BLACK |
| Power Source | Corded |
| Compatible Devices | Alexa |
| Item Dimensions (L x W x H) | 1.72 x 2.28 x 4.25 inches |
| Video Capture Resolution | 1080p | 180 degree field of view |
| Connectivity Technology | Wireless |
| Alert Type | Audio, Motion, and Person detection |
| Item Weight | 6.24 ounces |
| Voltage | 110-120 Volts |
| Control Method | Voice |
| Maximum Range | 20 Feet |
| Recommended Uses | Indoor Security |
| Wattage | 5 watts |
| Mounting Type | Surface and Wall |
| Special Features | Night Vision |
| Country of Origin | Malaysia |
Warranty and Support
The ecobee SmartCamera comes with a 3-year warranty for the device and a 90-day warranty for included accessories. For detailed warranty terms and conditions, please refer to the official ecobee website or the full user manual.
For comprehensive support, including detailed setup guides, troubleshooting tips, and frequently asked questions, please visit the official ecobee support page or download the complete user manual:





