ecobee EBSCV01

ecobee SmartCamera Instruction Manual

Model: EBSCV01

Brand: ecobee

Introduction

The ecobee SmartCamera is an indoor WiFi security camera designed to provide comprehensive home security monitoring. It offers high-definition video, a wide field of view, and intelligent features to keep your home safe and connected.

Key features include:

Setup

What's in the Box

Contents of the ecobee SmartCamera box including the camera, power supply, mounting accessories, and quick start guide.

This image displays the contents of the ecobee SmartCamera packaging. It includes the SmartCamera unit, a power supply, a dual mount stand, wall mount screws and drywall plugs, and a quick start guide.

Your ecobee SmartCamera package should contain the following items:

Physical Installation

The ecobee SmartCamera can be placed on a flat surface or mounted to a wall. Use the included dual mount stand for versatile placement. For wall mounting, follow the instructions in the mounting guide and use the provided screws and drywall plugs.

Hands attaching the ecobee SmartCamera to a wall mount.

This image shows a user attaching the ecobee SmartCamera to a wall mount, demonstrating its flexible installation options.

Powering On

Connect the power supply to the SmartCamera and plug it into a standard electrical outlet. The camera will begin its startup sequence, indicated by LED lights on the device.

App Setup and Connection

Download the ecobee app from your device's app store. Follow the in-app instructions to create an account or log in, and then add your new SmartCamera. The app will guide you through connecting the camera to your home WiFi network and configuring initial settings.

Operating the SmartCamera

HD Video and Night Vision

The SmartCamera provides continuous, ultra-clear 1080p HD video streaming directly to your mobile device. Its advanced night vision capabilities ensure clear visibility even in low-light conditions, allowing you to monitor your home 24/7.

Close-up of the ecobee SmartCamera lens, emphasizing continuous, ultra-clear video stream.

This image highlights the camera's lens, representing its capability for continuous, ultra-clear video streaming.

Person Detection and Tracking

The SmartCamera is equipped with intelligent person detection. When a person is identified within its field of view, the camera can automatically pan across its expansive 180º field of view to keep them centered in the frame, ensuring important events are captured.

ecobee SmartCamera placed on a wooden surface, showcasing its expansive 180-degree field of view.

This image illustrates the ecobee SmartCamera's wide 180-degree field of view, capturing a broad area of a room.

Audio Features

The camera supports two-way audio, allowing you to communicate with individuals in your home through the ecobee app. Additionally, it can detect the sound of your smoke alarm and send an alert to your phone, enhancing your home's safety.

Privacy Features

Your privacy is a priority. The SmartCamera can be configured to automatically shut off when family members are detected arriving home. It also utilizes on-device processing and end-to-end encryption to protect your video data.

Smart Home Integration

The ecobee SmartCamera seamlessly integrates with popular smart home ecosystems, including Apple HomeKit and devices with Alexa Built-In, allowing for voice control and unified smart home management.

Logos for 'Works with Apple HomeKit' and 'Alexa Built-In', indicating compatibility.

This image displays the "Works with Apple HomeKit" and "Alexa Built-In" logos, signifying the camera's compatibility with these smart home platforms.

Monitoring Hub Functionality

The SmartCamera can function as a central monitoring hub within your ecobee smart security system, providing a comprehensive overview of your home's activity and security status through the ecobee app.

A smartphone screen displaying the ecobee app interface for smart security monitoring, showing live camera feed and device status.

This image shows the ecobee app on a smartphone, illustrating how the SmartCamera acts as a home monitoring hub, displaying live feeds and security settings.

Official Product Video

This video, titled "Smart Focus Camera" by Ecobee, demonstrates the intelligent focus and tracking capabilities of the ecobee SmartCamera. It shows how the camera automatically adjusts its view to keep subjects in frame.

Maintenance

To ensure optimal performance and longevity of your ecobee SmartCamera, follow these maintenance guidelines:

Troubleshooting

If you encounter issues with your ecobee SmartCamera, consider the following common troubleshooting steps:

ProblemPossible Solution
Camera not connecting to Wi-Fi
  • Ensure your Wi-Fi network is 2.4 GHz.
  • Check Wi-Fi signal strength at the camera's location.
  • Restart your Wi-Fi router and the camera.
  • Temporarily disable mobile data on your phone during setup to prevent it from switching networks.
Poor video quality or buffering
  • Verify your internet upload speed meets the camera's requirements.
  • Reduce the distance between the camera and your Wi-Fi router.
  • Minimize interference from other electronic devices.
Camera gets warm during operationThis is normal for electronic devices that process video. Ensure adequate ventilation around the camera.
Clicking sound when night vision activates/deactivatesThis is a normal operational sound as the infrared cut filter engages or disengages.
Difficulty with initial setup process
  • Ensure the ecobee app is up to date.
  • Perform a factory reset on the camera if previous attempts failed.
  • Follow the in-app prompts carefully, allowing sufficient time for software updates.

For further assistance, refer to the official ecobee support resources or the full user manual.

Specifications

FeatureDetail
Brandecobee
Model NumberEBSCV01
ColorBLACK
Power SourceCorded
Compatible DevicesAlexa
Item Dimensions (L x W x H)1.72 x 2.28 x 4.25 inches
Video Capture Resolution1080p | 180 degree field of view
Connectivity TechnologyWireless
Alert TypeAudio, Motion, and Person detection
Item Weight6.24 ounces
Voltage110-120 Volts
Control MethodVoice
Maximum Range20 Feet
Recommended UsesIndoor Security
Wattage5 watts
Mounting TypeSurface and Wall
Special FeaturesNight Vision
Country of OriginMalaysia

Warranty and Support

The ecobee SmartCamera comes with a 3-year warranty for the device and a 90-day warranty for included accessories. For detailed warranty terms and conditions, please refer to the official ecobee website or the full user manual.

For comprehensive support, including detailed setup guides, troubleshooting tips, and frequently asked questions, please visit the official ecobee support page or download the complete user manual:

Download Full User Manual (PDF)

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