PetSafe PAL00-16808

PetSafe ScoopFree Crystal Smart Self-Cleaning Cat Litter Box

Instruction Manual

Brand: PetSafe | Model: PAL00-16808

Product Overview

The PetSafe ScoopFree Crystal Smart Front-Entry Self-Cleaning Litter Box is designed to simplify cat litter maintenance. This system automatically cleans for weeks, eliminating the need for daily scooping. It connects to the My PetSafe app via 2.4 GHz Wi-Fi, allowing users to monitor their cat's health and litter box activity remotely. The system utilizes disposable, leak-proof trays pre-filled with premium crystal litter, which provides superior odor control. A covered waste trap securely contains solid waste and odors. Maintenance primarily involves replacing the disposable litter tray, typically once a month for a single-cat household. The app also provides customizable reminders for tray changes and ordering supplies.

Setup Guide

Before beginning, ensure you have all included components: 1 litter box unit, 1 hood, 1 disposable litter tray, and 1 bag of crystal litter. Please read the complete instruction guide before use.

PetSafe ScoopFree Smart Self-Cleaning Litter Box with a cat inside and a hand holding a smartphone showing the app.

Image: The PetSafe ScoopFree Smart Self-Cleaning Litter Box, shown with a cat using it and a hand holding a smartphone displaying the My PetSafe app interface.

  1. Unpack Components: Carefully remove all parts from the packaging.
  2. Assemble the Unit: Place the litter box unit on a flat, stable surface.
  3. Insert Litter Tray: Slide the disposable litter tray into the designated slot in the main unit.
  4. Add Crystal Litter: Pour the entire bag of crystal litter into the disposable tray, spreading it evenly.
  5. Attach Hood (Optional): If desired, place the hood securely over the litter box unit.
  6. Connect to Power: Plug the power adapter into the litter box and then into a standard electrical outlet.
  7. Wi-Fi Connection: For smart features, connect the litter box to your 2.4 GHz Wi-Fi network using the My PetSafe app. Refer to the app's instructions for detailed pairing steps.
Diagram showing how to load, leave, and lose the litter tray.

Image: A visual guide illustrating the simple three-step process: Load the tray, Leave it for self-cleaning, and Cover and dispose of the used tray.

Operating Instructions

The PetSafe ScoopFree litter box operates automatically, providing a hands-free cleaning experience.

  • Automatic Cleaning Cycle: The self-cleaning cycle initiates approximately 20 minutes after your cat exits the litter box. A rake mechanism sweeps solid waste into a covered waste trap, effectively locking away odors.
  • My PetSafe App Connectivity: The litter box connects to the My PetSafe app on your smartphone (requires 2.4 GHz Wi-Fi). This allows you to:
    • Monitor your cat's health through real-time usage data and an activity log.
    • Customize and receive reminders for changing or ordering more litter trays based on usage.
    • Access control panel functions remotely.
    Multiple smartphone screens showing the My PetSafe App interface for reminders, activity log, and settings.

    Image: Various views of the My PetSafe App, demonstrating features like setting reminders, viewing activity logs, and adjusting settings for the litter box.

  • Control Panel Functions: The litter box features a control panel with specific buttons:
    • Wi-Fi Button: For connecting or re-connecting to your home Wi-Fi network.
    • Health Counter Reset Button: Resets the usage counter displayed on the LCD.
    • Manual Rake Button: Initiates a cleaning cycle manually.
    Litter box with dimensions and control panel details including Wi-Fi button, Health counter LCD, reset button, and Manual Rake Button.

    Image: A detailed view of the ScoopFree litter box, highlighting its dimensions and the functions of its control panel buttons: Wi-Fi, Health Counter Reset, and Manual Rake.

Maintenance

Regular maintenance ensures optimal performance and odor control for your ScoopFree litter box.

  • Litter Tray Replacement: For a single-cat household, replace the disposable litter tray approximately once a month. For multiple cats, replacement frequency will increase. The My PetSafe app can provide reminders based on usage.
  • Crystal Litter Only: Always use ScoopFree Premium Crystal Litter for optimal performance and odor absorption. Other types of litter may not function correctly with the automatic raking system.
  • Odor Control: The crystal litter and covered waste trap are designed for unbeatable odor control. Ensure the waste trap is properly sealed after each raking cycle.
  • Cleaning the Unit: Periodically wipe down the exterior of the litter box with a damp cloth. Avoid using harsh chemicals or abrasive cleaners.
Woman petting a cat, with text indicating 5x better odor control.

Image: A woman interacting with a cat, emphasizing the product's claim of 5x better odor control compared to traditional litter boxes.

Troubleshooting

If you encounter any issues with your PetSafe ScoopFree Crystal Smart Self-Cleaning Cat Litter Box, please refer to the comprehensive user manual available as a PDF document or contact PetSafe customer support for assistance.

Specifications

FeatureDetail
Brand NamePetSafe
Model NameSmart (Wi-Fi)
Item Model NumberPAL00-16808
ASINB087C7K4CP
UPC729849168084
Item Weight20.2 Pounds
Product Dimensions (LxWxH)27.6"L x 19.1"W x 16"H
MaterialPlastic
ColorSmart (Wi-Fi)
StyleSmart (Wi-Fi)
Target Audiencecats, house-cats
Age Range DescriptionAll Life Stages
Breed RecommendationAll Breed Sizes
Included Components1 litter box, 1 hood, 1 disposable litter tray, 1 bag of crystal litter
Specific Uses for ProductIndoor
ManufacturerRadio Systems Corporation
Date First AvailableMay 18, 2020

Warranty and Support

The PetSafe ScoopFree Crystal Smart Self-Cleaning Cat Litter Box comes with a 1 Year Limited Warranty.

For any questions or assistance, our U.S.-based customer care experts are available by phone, email, or chat. You can also refer to the official user manual for detailed information:

Download User Manual (PDF)

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