Introduction
Thank you for choosing the Vieta Pro VHP-TW20 True Wireless Sport Earbuds. This manual provides essential information for the proper setup, operation, and maintenance of your new earbuds. Please read it carefully before use and retain it for future reference.
Package Contents
Ensure all items are present in the package:
- Vieta Pro VHP-TW20 True Wireless Sport Earbuds (Left and Right)
- Charging Case
- USB Charging Cable
- Multiple Sizes of Ear Tips (S, M, L)
- User Manual
Product Overview
The Vieta Pro VHP-TW20 earbuds are designed for active lifestyles, offering true wireless freedom and a secure fit. The compact charging case provides extended battery life.

Image: Vieta Pro VHP-TW20 True Wireless Sport Earbuds shown inside their open charging case, highlighting the earbuds and charging contacts.

Image: The Vieta Pro VHP-TW20 earbuds are displayed outside their charging case, showcasing their ergonomic design and the 'Vieta Pro' logo on each earbud.
Setup
1. Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case.
- Place the earbuds into the charging case. Ensure they are correctly seated in their respective slots.
- Connect the USB charging cable to the charging port on the case and plug the other end into a USB power adapter (not included) or a computer's USB port.
- The LED indicators on the charging case will illuminate to show charging status. Once fully charged, the indicators may change color or turn off.

Image: The Vieta Pro VHP-TW20 earbuds are placed inside the charging case, with visible LED indicators on the case showing the charging status.
2. Pairing with a Device
Follow these steps to pair your earbuds with your smartphone or other Bluetooth-enabled device:
- Open the charging case. The earbuds will automatically enter pairing mode, and their LED indicators will flash.
- On your device, enable Bluetooth and search for new devices.
- Select "Vieta Pro VHP-TW20" from the list of available devices.
- Once connected, the earbud LEDs will stop flashing or show a solid light, indicating successful pairing.
- If pairing fails, place the earbuds back in the case, close it, and repeat the steps.
Operating the Earbuds
Wearing the Earbuds
For optimal sound quality and a secure fit, choose the ear tips that best suit your ears. Gently insert each earbud into your ear canal and twist slightly to secure it.
Touch Controls
The VHP-TW20 earbuds feature touch-sensitive controls on each earbud. Specific functions may vary slightly depending on your device and operating system.
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud during an incoming call.
- Reject Call: Press and hold either earbud for 2 seconds during an incoming call.
- Activate Voice Assistant: Triple tap on either earbud.
Maintenance
Proper maintenance ensures the longevity and performance of your earbuds.
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use abrasive cleaners or solvents.
- Ear Tips: Remove ear tips and clean them with mild soap and water if necessary. Ensure they are completely dry before reattaching.
- Charging Contacts: Use a dry cotton swab to gently clean the charging contacts on both the earbuds and the case to ensure proper charging.
- Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged. Avoid extreme temperatures.
- Water Resistance: While designed for sports, avoid submerging the earbuds in water. Dry them thoroughly if they get wet from sweat or light rain.
Troubleshooting
If you encounter issues with your Vieta Pro VHP-TW20 earbuds, try the following solutions:
| Problem | Solution |
|---|---|
| Earbuds not pairing | Ensure earbuds are charged. Place them back in the case, close, then reopen to re-enter pairing mode. Forget the device in your phone's Bluetooth settings and try pairing again. |
| Only one earbud working | Ensure both earbuds are charged. Place both earbuds in the case, close, and then reopen. Check if both earbuds are connected in your device's Bluetooth settings. |
| No sound or low volume | Check device volume and earbud volume. Ensure earbuds are properly seated in your ears. Clean any debris from the earbud grilles. |
| Charging issues | Ensure the charging cable is securely connected. Clean the charging contacts on both the earbuds and the case. Try a different USB port or power adapter. |
| Earbuds disconnect frequently | Ensure you are within the Bluetooth range of your device. Avoid obstacles between the earbuds and your device. Fully charge both earbuds and the case. |
Specifications
| Brand | Vieta Pro |
| Model | VHP-TW20WH |
| Dimensions (Package) | 17.6 x 10.2 x 6.2 cm |
| Weight (Product) | 240 g |
| Battery Type | Lithium Polymer (3 required, included) |
| Rechargeable Battery | Yes |
| Microphone | Built-in |
| Material | Plastic |
| ASIN | B0837BJNVJ |
Warranty and Support
Vieta Pro products are manufactured to high-quality standards. For warranty information, please refer to the warranty card included in your package or visit the official Vieta Pro website. If you require technical support or have questions not covered in this manual, please contact Vieta Pro customer service or your retailer.
Keep your proof of purchase for warranty claims.





