ECOVACS Deebot 500 Robotic Vacuum Cleaner User Manual

1. Introduction

The ECOVACS Deebot 500 is a robotic vacuum cleaner designed to simplify floor cleaning. It features strong suction, multiple cleaning modes, and smart control options via an app or voice commands. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Deebot 500 to ensure optimal performance.

Image 1: The ECOVACS Deebot 500 Robotic Vacuum Cleaner.

2. Safety Information

Please read all safety instructions before using your Deebot 500. Failure to follow these instructions may result in electric shock, fire, or serious injury.

• Ensure the power voltage matches the rating label on the charging dock.
• Do not operate the robot in areas with open flames or flammable materials.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not allow children to operate the robot. Supervise children and pets when the robot is in operation.
• Do not use the robot to pick up large objects, sharp objects, liquids, or burning/smoking materials.
• Always turn off the robot and unplug the charging dock before cleaning or maintenance.
• Use only manufacturer-specified attachments and accessories.

3. Package Contents

Verify that all components are present in the package:

• 1 x Robot Vacuum Cleaner
• 1 x Charging Dock
• 2 x Side Brushes
• 1 x Cleaning Tool
• 1 x High Efficiency Filter

4. Product Overview and Features

The Deebot 500 is equipped with several features to provide efficient cleaning:

• Strong Suction (Max Mode): Increase suction power up to 2x for deeper cleaning on carpets and hard floors.
• Multiple Cleaning Modes: Choose from Auto, Edge, and Spot modes for various cleaning needs.
• App & Voice Control: Control the robot via the ECOVACS Home App or voice commands with Amazon Alexa and Google Assistant.
• Self-Charging: The robot automatically returns to its charging dock when the battery is low.
• Anti-Collision & Anti-Fall Sensors: Detects obstacles and stairs to prevent collisions and falls.
• Low-Profile Design: Allows the robot to clean under furniture and in hard-to-reach areas.
• Long-Lasting Battery: Provides up to 110 minutes of runtime per charge.

Image 2: The Deebot 500 effectively cleans both hard floors and carpets.

Image 3: The Deebot 500 can increase suction power for deeper cleaning.

Image 4: The low-profile design allows the Deebot 500 to clean under furniture.

5. Setup

5.1 Charging Dock Placement

Place the charging dock on a hard, level surface against a wall. Ensure there is at least 0.5 meters (1.6 feet) of clear space on both sides of the dock and 1.5 meters (4.9 feet) in front of it. Plug the power adapter into the wall outlet.

5.2 Initial Charge

Place the Deebot 500 onto the charging dock. The robot will begin charging automatically. For first-time use, charge the robot for at least 4 hours to ensure the battery is fully conditioned.

Image 5: The Deebot 500 automatically returns to its charging dock.

5.3 App Download and Connection

Download the ECOVACS Home App from your mobile device's app store. Follow the in-app instructions to connect your Deebot 500 to your home Wi-Fi network. This will enable smart control features.

Image 6: Control the Deebot 500 using the ECOVACS Home App.

6. Operating Instructions

6.1 Starting and Pausing Cleaning

• Press the Auto Mode Button on the robot or use the ECOVACS Home App to start cleaning.
• Press the Auto Mode Button again or use the app to pause cleaning.

6.2 Cleaning Modes

The Deebot 500 offers various cleaning modes:

• Auto Mode: For general daily cleaning. The robot cleans in a random pattern to cover the entire area.
• Edge Mode: Designed for cleaning along walls and corners.
• Spot Mode: For intensive cleaning of a specific small area. The robot cleans in a spiral pattern.

6.3 Voice Control

The Deebot 500 is compatible with Amazon Alexa and Google Assistant. Once connected through the ECOVACS Home App, you can use voice commands to start, stop, or send the robot back to its charging dock.

Image 7: The Deebot 500 can be controlled using Amazon Alexa.

6.4 Scheduling

Use the ECOVACS Home App to set a cleaning schedule. The robot will automatically clean at the programmed times, ensuring your floors are consistently maintained.

7. Maintenance

Regular maintenance is crucial for optimal performance of your Deebot 500. Always power off the robot before performing any maintenance.

7.1 Cleaning the Dust Bin and Filters

1. Press the dust bin release button and remove the dust bin.
2. Open the dust bin cover and empty its contents.
3. Remove the filter assembly and tap it gently to remove dust. Do not wash the high-efficiency filter with water.
4. Rinse the dust bin with water if necessary, ensuring it is completely dry before reinstallation.

7.2 Cleaning the Main Brush and Side Brushes

1. Remove the main brush cover and lift out the main brush. Use the cleaning tool to remove hair and debris.
2. Pull up the side brushes to remove them. Clean any hair or debris wrapped around them.
3. Reinstall all components securely.

7.3 Cleaning Sensors and Charging Contacts

Wipe the anti-drop sensors, anti-collision sensors, and charging contacts on both the robot and the charging dock with a dry cloth to ensure proper function.

8. Troubleshooting

If your Deebot 500 encounters issues, refer to the following common solutions:

• Robot not charging: Ensure the charging dock is powered on and the robot's charging contacts are clean and properly aligned with the dock.
• Robot stuck: Clear any obstacles or loose cables from the cleaning path. The robot's anti-collision sensors help prevent this, but some environments may require preparation.
• Poor cleaning performance: Empty the dust bin, clean the filters, and check the main and side brushes for tangled hair or debris.
• App connectivity issues: Ensure your robot is within Wi-Fi range and your Wi-Fi network is 2.4GHz. Restart both the robot and your router if necessary.
• Robot making unusual noises: Check the main brush and side brushes for any foreign objects or damage.

For more detailed troubleshooting or persistent issues, please contact customer support.

9. Specifications

10. Warranty and Support

10.1 Warranty Information

The ECOVACS Deebot 500 comes with a 1 Year Warranty on the entire machine. Please retain your proof of purchase for warranty claims.

10.2 Customer Support

For demonstration, installation, service requirements, or any other inquiries, please contact ECOVACS Customer Care:

• Toll-Free Number: 1800 258 8085

ECOVACS is committed to providing comprehensive support to its users.