Introduction
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Apple iPhone XR 128GB Blue (Verizon, Renewed). The iPhone XR features a 6.1-inch Liquid Retina LCD, powered by Apple's A12 Bionic processor, and includes advanced features like Face ID and Haptic Touch. This device is a renewed product, thoroughly inspected and tested to ensure full functionality.
What's in the Box
- Apple iPhone XR 128GB Blue (Verizon, Renewed)
- Generic (Mfi certified) charger
- Charging cable
- Note: Headphones and SIM card are not included.

Image: Front and back view of the blue Apple iPhone XR, showcasing its design and color.
Setup
1. Powering On
Press and hold the Side button on the right side of the device until the Apple logo appears. If the device does not power on, ensure it is charged using the provided charging cable and adapter.
2. SIM Card Installation
This iPhone XR is locked to Verizon. To install a SIM card:
- Locate the SIM tray on the right side of the device.
- Insert a SIM ejector tool (not included) or a small paperclip into the hole on the SIM tray.
- Gently push until the tray ejects.
- Place your Verizon Nano-SIM card into the tray with the gold contacts facing down.
- Carefully reinsert the tray into the device.
3. Initial Setup
Follow the on-screen instructions to complete the initial setup process. This includes selecting your language and region, connecting to Wi-Fi, setting up Face ID, and creating a passcode. You will also have the option to restore data from a backup or set up as a new iPhone.
4. Face ID Setup
During initial setup, you will be guided to set up Face ID. This allows you to securely unlock your iPhone and authenticate purchases using facial recognition. Ensure your face is well-lit and follow the prompts to scan your face from different angles.

Image: Multiple views of the blue Apple iPhone XR, showing the front display, side buttons, and rear camera.
Operating
Basic Navigation
- Home Screen: Swipe up from the bottom edge of the screen to go to the Home screen.
- App Switcher: Swipe up from the bottom edge and pause in the middle of the screen to view open apps.
- Control Center: Swipe down from the top-right corner of the screen to access quick settings.
- Notifications: Swipe down from the top-left corner or center of the screen to view notifications.
Making Calls and Sending Messages
Use the Phone app to make calls and the Messages app to send and receive text messages. Ensure your Verizon SIM card is active and has service.
Camera Usage
Open the Camera app to capture photos and videos. The iPhone XR features a 12MP rear camera with Portrait mode and Smart HDR, and a 7MP front camera for selfies.
Haptic Touch
The iPhone XR utilizes Haptic Touch, which provides haptic feedback when you press and hold on certain elements, offering quick access to contextual menus and actions.
Maintenance
Battery Care
Your renewed iPhone XR is guaranteed to have a minimum battery capacity of 80%. To maximize battery lifespan:
- Avoid extreme temperatures.
- Keep the software updated to the latest iOS version.
- Optimize battery settings in Settings > Battery.
Cleaning the Device
To clean your iPhone XR, use a soft, lint-free cloth. Avoid abrasive materials, sprays, or solvents. Gently wipe the screen and back of the device. Do not submerge the device in water.
Software Updates
Regularly check for and install software updates to ensure optimal performance and security. Go to Settings > General > Software Update.
Troubleshooting
Common Issues and Solutions
- Device not responding: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
- Network connectivity issues: Check if your SIM card is properly inserted. Go to Settings > Cellular and ensure Cellular Data is enabled. Try restarting the device.
- Battery draining quickly: Review battery usage in Settings > Battery to identify apps consuming significant power. Adjust screen brightness and disable unnecessary background app refresh.
- Face ID not working: Ensure your face is clear of obstructions and you are in a well-lit environment. Re-setup Face ID in Settings > Face ID & Passcode if issues persist.
Factory Reset
If you experience persistent software issues, you may consider a factory reset. Warning: This will erase all data on your device. Back up your data before proceeding. Go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.
Specifications
| Feature | Detail |
|---|---|
| Model Name | iPhone XR |
| Item Model Number | RXZER23 |
| Brand | Apple |
| Operating System | iOS 14 (at time of release, upgradable) |
| Memory Storage Capacity | 128 GB |
| Screen Size | 6.5 Inches (standing screen display size) |
| Display Technology | LCD (Liquid Retina) |
| Wireless Carrier | Verizon (locked) |
| Cellular Technology | GSM |
| Connectivity Technologies | Wi-Fi, Cellular |
| Color | Blue |
| Item Weight | 7 ounces |
| Product Dimensions | 5.78 x 2.81 x 0.3 inches |
| Batteries | 1 Lithium Ion battery (included) |
Warranty and Support
Amazon Renewed Product
This device is an Amazon Renewed product. Amazon Renewed products are inspected, tested, and refurbished to work and look like new. They are backed by the Amazon Renewed Guarantee.
Return Policy
Your purchase is eligible for a refund or replacement within 30 days of receipt, in accordance with Amazon's Return Policy and the A-to-z Guarantee. For specific details regarding your renewed product's coverage, please refer to the Amazon Renewed program terms and conditions.
Technical Support
For technical assistance with your iPhone XR, please refer to Apple's official support resources online. For issues related to the renewed condition or return policy, contact Amazon customer support.





