1. Introduction
The ENHANCE Cryogen Gaming Laptop Cooling Pad is designed to provide efficient cooling for laptops up to 17 inches. It features five ultra-quiet fans, adjustable height settings, dual USB ports, and integrated LED lighting to enhance your computing experience by reducing heat buildup.

Image 1.1: The ENHANCE Cryogen Gaming Laptop Cooling Pad, showcasing its five blue LED-illuminated fans and adjustable stand.
2. Package Contents
Verify that all items are present in your package:
- ENHANCE Cryogen Gaming Laptop Cooling Pad
- USB Power Cable
- Removable Bumper Plate
- User Manual (this document)
3. Setup
- Unpack the Cooling Pad: Carefully remove the cooling pad and all accessories from its packaging.
- Position the Cooling Pad: Place the cooling pad on a stable, flat surface.
- Adjust Height (Optional): The cooling pad features 7 adjustable height settings. Lift the rear of the pad and extend the support legs to your desired angle. Ensure both legs are securely locked into position.

Image 3.1: Illustration of the adjustable support legs, demonstrating the various height settings available.
- Install Bumper Plate: Attach the removable bumper plate to the front edge of the cooling pad. This prevents your laptop from sliding down, especially when using elevated angles.

Image 3.2: Close-up view of the removable bumper plate being installed on the cooling pad's front edge.
- Place Your Laptop: Carefully place your laptop on the cooling pad. The pad is designed to accommodate laptops up to 17 inches.

Image 3.3: A laptop positioned on the cooling pad, demonstrating its ergonomic design and compatibility.
- Connect Power: Connect the included USB power cable from one of the cooling pad's USB ports to an available USB port on your laptop or a USB wall adapter (not included). The cooling pad will power on automatically.
4. Operating Instructions
4.1 Fan and LED Controls
The ENHANCE Cryogen Cooling Pad features independent controls for its fans and LED lighting, located on the side of the unit.
- Large Fan Control Dial: This dial adjusts the speed of the two larger fans and their corresponding LED lighting intensity. Rotate the dial to increase or decrease fan speed and LED brightness.
- Small Fan Control Dial: This dial adjusts the speed of the three smaller central fans and their corresponding LED lighting intensity. Rotate the dial to increase or decrease fan speed and LED brightness.

Image 4.1: Detailed view of the control dials for fan speed and LED lighting, alongside the dual USB ports.
4.2 USB Ports
The cooling pad is equipped with two USB ports:
- Power Input/Passthrough: One port is used to power the cooling pad. It also functions as a passthrough, allowing you to connect another USB device to your laptop through this port.
- Additional USB Port: The second port can be used to connect other USB devices, such as a gaming mouse, keyboard, or to charge your smartphone.
4.3 Adjustable Stand
The 7-angle adjustable stand allows you to set your laptop at an ergonomic viewing and typing angle, reducing strain on your wrists and neck during extended use.

Image 4.2: Various side profiles of the cooling pad, illustrating the range of adjustable height settings.
5. Maintenance
To ensure optimal performance and longevity of your cooling pad, follow these maintenance guidelines:
- Cleaning: Regularly clean the fan grilles and surfaces to prevent dust buildup, which can impede airflow and reduce cooling efficiency. Use a soft, dry cloth or compressed air. Do not use liquid cleaners directly on the unit.
- Storage: When not in use, store the cooling pad in a cool, dry place away from direct sunlight and extreme temperatures.
- Handling: Avoid dropping the cooling pad or subjecting it to strong impacts, as this can damage internal components.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Fans are not spinning / LEDs are off. | No power supply. | Ensure the USB power cable is securely connected to both the cooling pad and a powered USB port on your laptop or a wall adapter. Check if the fan control dials are turned up. |
| Fans are spinning, but cooling is ineffective. | Blocked airflow or insufficient fan speed. | Ensure no obstructions are blocking the fan grilles. Increase fan speed using the control dials. Ensure your laptop's vents are aligned with the cooling pad's fans for optimal airflow. |
| Laptop slides off the cooling pad. | Bumper plate not installed or improperly positioned. | Ensure the removable bumper plate is correctly installed on the front edge of the cooling pad. |
| USB ports are not functioning. | Insufficient power or faulty connection. | Try connecting the cooling pad to a different USB port on your laptop or a powered USB hub. Ensure the device you are trying to connect does not exceed the power output of the USB port. |
7. Specifications
- Brand: ENHANCE
- Model Number: ENGXC20100BLEW
- Compatible Laptop Size: Up to 17 inches
- Number of Fans: 5 (2 large, 3 small)
- USB Ports: 2 (1 for power input/passthrough, 1 additional)
- LED Lighting: Blue
- Adjustable Angles: 7 settings
- Material: Metal mesh, plastic frame
- Product Dimensions: 15.75 x 11.3 x 0.98 inches (40 x 28.7 x 2.5 cm)
- Item Weight: 1.78 pounds (807 grams)
- Power Source: USB (Corded Electric)
8. Warranty Information
The ENHANCE Cryogen Gaming Laptop Cooling Pad is backed by a 3-Year Manufacturer Warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
For detailed warranty terms and conditions, please refer to the official ENHANCE website or contact customer support.
9. Customer Support
If you encounter any issues or have questions regarding your ENHANCE Cryogen Gaming Laptop Cooling Pad, please contact our customer support team:
- Website: www.enhancegaming.com
- Email: Refer to the ENHANCE website for contact information.
- Phone: Refer to the ENHANCE website for contact information.
Please have your model number (ENGXC20100BLEW) and proof of purchase ready when contacting support.





