Introduction
The Naim Mu-So 2nd Generation is an advanced wireless music system, meticulously re-engineered to deliver class-leading performance, functionality, and usability. This system integrates Naim's extensive hi-fi expertise with cutting-edge music-streaming technology and premium design. It serves as a comprehensive single-box solution for high-quality audio playback, supporting various digital music collections, internet radio, and streaming services.

Figure 1: Top-down view of the Naim Mu-So 2nd Generation Wireless Music System, showcasing its sleek design and central control dial.
Key Features
The Mu-So 2nd Generation incorporates several advanced features designed to enhance your listening experience:
- High-Resolution Audio: Supports playback up to 24-bit/384kHz resolution, ensuring detailed and accurate sound reproduction.
- Powerful Amplification: Equipped with 6 high-performance speaker drivers, each powered by its own 75-watt amplifier, totaling 450 Watts of music power.
- Advanced Processing: Features an all-new multicore DSP (Digital Signal Processor) delivering 2000 MIPS (Million Instructions Per Second) for superior performance.
- Optimized Sound: Includes a new limiter algorithm to control speaker driver movement at high volume levels, maintaining sound clarity.
- Enhanced Acoustics: The cabinet design has been re-engineered to provide 13% more internal volume for improved bass response. Cabinet bracing and baffle moulding are redesigned for increased rigidity, reducing vibrations.
- Seamless Connectivity: Offers remote access to music stored on your PC or NAS drive, along with Wi-Fi and Bluetooth connectivity.
- Intuitive Control Interface: Features 15 touch-sensitive buttons and a bold, illuminated volume dial with a proximity sensor that activates the display upon approach.
- Premium Design: Housed in a durable aluminum casing with a burnished grey finish. The distinctive heat-sink fins are compact yet effective, incorporating Naim's patented Wi-Fi antenna technology.

Figure 2: Front view of the Naim Mu-So 2nd Generation, highlighting its minimalist aesthetic.
Setup Guide
Follow these steps to set up your Naim Mu-So 2nd Generation system:
- Unpack: Carefully remove the Mu-So unit, remote, power cord, and manual from the packaging.
- Placement: Place the unit on a stable, flat surface. Consider the room position settings in the Naim app for optimal sound.
- Power Connection: Connect the provided power cord to the Mu-So unit and then to a suitable power outlet.
- Network Connection:
- Wi-Fi: Download the Naim app on your smartphone or tablet. Follow the in-app instructions to connect the Mu-So to your Wi-Fi network.
- Ethernet: For a wired connection, connect an Ethernet cable from your router to the Ethernet port on the Mu-So.
- Initial Setup via App: Use the Naim app to complete the initial setup, including naming your device and configuring basic settings.
Operating Instructions
The Naim Mu-So 2nd Generation offers multiple ways to control your music and system settings:
Control via Naim App
The Naim app provides comprehensive control over your Mu-So system. It allows you to:
- Select Sources: Easily switch between various inputs such as Internet Radio, Spotify, TIDAL, USB/iPod, Bluetooth, and UPnP (Universal Plug and Play) for network-stored music.
- Manage Presets: Save your favorite radio stations or playlists as presets for quick access.
- Adjust Settings: Access detailed settings including:
- Standby: Configure power-saving modes.
- Sources Layout: Customize the order of input sources.
- Loudness: Adjust audio characteristics.
- Alarm Clock: Set alarms to wake up to music.
- Lighting: Control the illuminated light bar at the base of the unit. This feature allows you to turn the glow on or off, adding to the aesthetic appeal.
- Input Settings: Fine-tune individual input preferences.
- Room Position: Optimize sound based on the unit's placement (e.g., near a wall, in a corner, or free space).
- Check For Updates: Ensure your system's firmware is up to date.
On-Device Controls
The illuminated control dial on the top of the Mu-So unit provides direct access to essential functions:
- Volume Control: Rotate the outer ring of the dial to adjust the volume up or down.
- Playback Control: The central touch screen allows for Play/Pause, Skip Forward, and Skip Backward.
- Input Selection: Touch icons on the dial to switch between Radio and Input sources (Bluetooth, Wi-Fi).
- Power: A power icon on the dial allows you to turn the unit on or off.
Specifications
Detailed technical specifications for the Naim Mu-So 2nd Generation Wireless Music System:

Figure 3: Dimensions of the Naim Mu-So 2nd Generation unit.
| Attribute | Value |
|---|---|
| Brand | Naim |
| Model Name | Mu-So 2nd Generation |
| Item Model Number | MMUSOV2 |
| Material | Aluminum |
| Color | Black |
| Product Dimensions | 10.39"D x 24.72"W x 4.8"H |
| Item Weight | 23 Pounds |
| Speaker Type | Multi Room |
| Speaker Maximum Output Power | 450 Watts |
| Surround Sound Channel Configuration | 2.0 |
| Connectivity Technology | Wi-Fi |
| Wireless Communication Technology | Wi-Fi |
| Control Method | App, Remote Control |
| Compatible Devices | Television, Laptop |
| Power Source | Corded Electric |
| Total Ethernet Ports | 1 |
| Included Components | Music system, Remote, Power cord, Manual |
| Date First Available | May 13, 2019 |
Maintenance
To ensure the longevity and optimal performance of your Naim Mu-So 2nd Generation system, follow these maintenance guidelines:
- Cleaning: Gently wipe the exterior surfaces with a soft, dry, lint-free cloth. Avoid using abrasive cleaners, solvents, or spray polishes, as these can damage the finish.
- Ventilation: Ensure that the heat-sink fins and ventilation slots are not obstructed to prevent overheating. Maintain adequate space around the unit for proper airflow.
- Software Updates: Regularly check for and install firmware updates via the Naim app. Updates often include performance improvements, new features, and bug fixes.
- Power Cycle: If you experience minor issues, a simple power cycle (unplugging the unit for a few minutes and then plugging it back in) can often resolve them.
Troubleshooting
If you encounter issues with your Naim Mu-So 2nd Generation, refer to the following common troubleshooting steps:
- No Sound:
- Verify the volume is not muted or set too low on both the Mu-So and your source device.
- Ensure the correct input source is selected on the Mu-So (via the app or on-device controls).
- Check all cable connections (power, audio inputs) are secure.
- Connectivity Issues (Wi-Fi/Bluetooth):
- Restart your Wi-Fi router and the Mu-So unit.
- Ensure the Mu-So is within range of your Wi-Fi network or Bluetooth device.
- If using Wi-Fi, check your network password and ensure it's entered correctly in the Naim app.
- For Bluetooth, ensure the Mu-So is in pairing mode and visible to your device.
- App Not Connecting to Mu-So:
- Ensure both your mobile device and the Mu-So are connected to the same Wi-Fi network.
- Close and reopen the Naim app.
- Restart your mobile device and the Mu-So.
- Distorted Sound:
- Reduce the volume level.
- Check the quality of the audio source. Lower quality streams or files may sound distorted at higher volumes.
- Ensure the unit is placed on a stable surface to avoid vibrations affecting sound quality.
If these steps do not resolve the issue, please refer to the official Naim support resources or contact customer service.
Warranty and Support
The Naim Mu-So 2nd Generation Wireless Music System comes with a Limited Warranty. For specific terms and conditions, please refer to the warranty documentation included with your product or visit the official Naim Audio website.
For technical assistance, troubleshooting beyond the scope of this manual, or to register your product, please visit the Naim Audio support page or contact their customer service department. Contact information can typically be found on the manufacturer's website or in the included product manual.





