1. Introduction and Overview
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Poolex Silverline 55 Heat Pump. Please read this manual thoroughly before installation and use, and retain it for future reference.
The Poolex Silverline 55 is designed to heat swimming pool water, offering an efficient solution for extending your swimming season. It features a robust design and user-friendly controls.

Figure 1: The Poolex Silverline 55 Heat Pump. This image shows the main unit with its grey casing and front grille.
2. Safety Information
Always observe the following safety precautions to reduce the risk of injury, electric shock, fire, or damage to the product.
- Ensure the heat pump is installed by a qualified professional in accordance with local electrical and plumbing codes.
- Do not operate the unit if the power cord or plug is damaged.
- Keep children and pets away from the unit during operation.
- Do not insert objects into the fan grille or other openings.
- Disconnect power before performing any maintenance or repairs.
- Ensure proper ventilation around the unit.
- The unit contains refrigerant. Only qualified personnel should handle refrigerant.
3. Package Contents
Verify that all items listed below are present in the package:
- Poolex Silverline 55 Heat Pump unit
- Anti-vibration mounts set
- PVC connectors Ø 50 mm, 1½ inches
- Condensate drain hose
- Maintenance kit (including multilingual manual)
- Wired control extension (10 m)

Figure 2: Illustration of the included accessories: anti-vibration mounts, PVC connectors, condensate drain hose, maintenance kit, and wired control extension.
4. Specifications
| Feature | Specification |
|---|---|
| Brand | Poolstar |
| Model Number | PC-SLP055 |
| Product Dimensions | 76.5 x 31 x 61 cm (L x W x H) |
| Weight | 39 kg |
| Suitable Pool Volume | Up to 30 m³ |
| Compressor | Mitsubishi |
| Heat Exchanger | Double Titanium Spiral (Twisted Tech) |
| Refrigerant | R410a (Ecological) |
| Control Panel | LCD with Touch & Go technology (WiFi module optional) |
| Corrosion Resistance | Suitable for salt treatment |

Figure 3: The heat pump unit highlighting its use of R410a ecological refrigerant.

Figure 4: Diagram illustrating the Twisted Tech titanium heat exchanger, designed for efficient heat transfer.
5. Setup and Installation
Proper installation is crucial for the performance and longevity of your heat pump. It is recommended that installation be performed by a qualified technician.
5.1 Placement
The heat pump should be placed on a stable, level surface, preferably outdoors, with adequate clearance around it for proper airflow. Avoid enclosed spaces. The anti-vibration mounts should be used to minimize noise and vibration.

Figure 5: Example placement of the heat pump unit adjacent to a swimming pool.
5.2 Water Connections
Connect the heat pump to your pool's filtration system using the provided PVC connectors (Ø 50 mm, 1½ inches). Ensure all connections are watertight to prevent leaks. The heat pump should be installed after the filter and before any chemical injection points.

Figure 6: Diagram showing the water inlet and outlet connections on the heat pump.
5.3 Electrical Connections
The heat pump requires a dedicated electrical circuit. Consult a qualified electrician to ensure proper wiring and compliance with local electrical codes. Do not use extension cords.
6. Operating Instructions
The Poolex Silverline 55 features an intuitive LCD control panel for easy operation.
6.1 Initial Startup
- Ensure the pool's filtration system is running and water is flowing through the heat pump.
- Connect the heat pump to the power supply.
- Turn on the heat pump using the power button on the control panel.
- Set your desired water temperature using the "Touch & Go" LCD interface.
6.2 Control Panel Functions
The LCD control panel allows you to monitor the current water temperature, set the target temperature, and access various operating modes. Refer to the detailed multilingual manual included in the maintenance kit for specific button functions and menu navigation.

Figure 7: Close-up of the LCD control panel with "Touch & Go" technology.

Figure 8: The heat pump unit shown with its remote control panel, connected via a 10-meter extension cable.
7. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your heat pump.
7.1 Routine Cleaning
- Keep the area around the heat pump clear of debris, leaves, and other obstructions to ensure proper airflow.
- Clean the fan blades and coils periodically with a soft brush or cloth.
- Ensure the condensate drain hose is clear and free of blockages.
7.2 Winterization
Before the winter season or when temperatures drop below 5°C, it is essential to properly winterize your heat pump to prevent damage from freezing:
- Turn off the heat pump and disconnect it from the power supply.
- Drain all water from the heat pump's plumbing.
- Cover the unit with a protective cover designed for outdoor appliances.
8. Troubleshooting
This section provides solutions to common issues you might encounter with your Poolex Silverline 55 Heat Pump. For more complex problems, contact qualified service personnel.
| Problem | Possible Cause | Solution |
|---|---|---|
| Heat pump not turning on | No power supply; tripped circuit breaker; faulty wiring. | Check power connection; reset circuit breaker; consult an electrician. |
| Insufficient heating | Low water flow; dirty filter; incorrect temperature setting; ambient temperature too low. | Ensure adequate water flow; clean pool filter; verify temperature setting; heat pump efficiency decreases in cold weather. |
| Unusual noise | Loose components; fan obstruction; compressor issue. | Inspect for loose parts; clear any obstructions from the fan; if noise persists, contact service. |
| Water leaking from unit | Condensation (normal); loose plumbing connections; internal leak. | Condensation is normal; check and tighten plumbing connections; if leak persists, contact service. |
9. Warranty and Support
Your Poolex Silverline 55 Heat Pump is backed by a comprehensive warranty:
- Product Warranty: 2 years
- Compressor Warranty: 5 years
- Titanium Heat Exchanger Warranty: 15 years against corrosion
To ensure optimal customer service and to register your product for warranty purposes, please refer to the warranty information provided in your maintenance kit or visit the official Poolstar website.
For technical support or warranty claims, please contact Poolstar customer service.





