SV3C 1080P WiFi IP Surveillance Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your SV3C 1080P WiFi IP Surveillance Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Keep this manual for future reference.

Image 1: SV3C 1080P WiFi IP Surveillance Camera. This image shows the front view of the camera, highlighting its bullet shape, lens, and IR LEDs.

2. Product Overview

2.1 Key Features

• Quick WiFi Setup: Utilizes P2P Cloud technology for easy configuration without port forwarding. Connect to power and router, then use the smartphone app for quick WiFi setup.
• HD 1080p Resolution: Delivers excellent 1920 x 1080 resolution and 2 megapixels for smooth video streams. Features H.264 video compression and dual-stream support for clear video and images.
• 128GB TF Card Support: Supports microSD cards up to 128GB for local storage. Compatible with Synology Surveillance Station, Fritz Box, FTP, ONVIF NVR, or PC storage. Allows recording, storage, and playback directly from your mobile device. Older recordings are automatically overwritten when storage is full.
• Motion Detection & Alarm: Sends real-time alerts to your smartphone upon motion detection. Provides push notifications, email snapshots, and FTP uploads. Supports 24/7 continuous recording, timer recording, motion detection recording, and customizable motion detection zones.
• 20m Night Vision & IP66 Weather Protection: Equipped with 36 IR LEDs for excellent night vision up to 20 meters. Features a robust metal casing with a plastic sheath, making it IP66 waterproof and corrosion-resistant for both indoor and outdoor use.
• Two-Way Audio: Allows for two-way communication through the camera, enabling you to listen and speak remotely.

Image 2: Overview of SV3C camera features including 2-way audio, email alerts, IP66 waterproof, FTP, motion detection, remote access, and SD card slot.

2.2 Package Contents

Verify that all items are present in the package:

• SV3C WiFi IP Camera
• Network Cable / Screws (for mounting)
• Power Adapter
• Waterproof Lid
• Quick Start Guide

Image 3: Contents of the SV3C camera package, showing the camera, power adapter, network cable, mounting screws, waterproof lid, and quick start guide.

2.3 Important Notes

• The camera supports 2.4 GHz WiFi networks only. It does not support 5 GHz WiFi.
• For video recording to an SD card, use Class 10 or faster micro-SD cards. (Micro SD card not included).
• Macintosh computers are not supported for direct software interaction, though remote viewing via web browser or compatible third-party software may be possible.
• The camera supports WPA and WPA2 WiFi encryption.
• Compatibility with third-party software such as Blue Iris, iSpy, and VLC is available. For Blue Iris, use RTSP: rtsp://ip address:554/11 for the main stream.

3. Setup Guide

3.1 Hardware Installation

1. Mounting: Choose a suitable location for your camera, ensuring it has a clear view and is within range of your WiFi network. Use the provided screws and wall plugs to securely mount the camera. The IP66 rating ensures it is suitable for outdoor environments.
2. Power Connection: Connect the power adapter to the camera's power input and plug it into an electrical outlet.
3. Network Cable (Initial Setup): For the initial setup, it is recommended to connect the camera to your router using the provided network cable. This ensures a stable connection during the WiFi configuration process.

Image 4: Demonstrates the camera's IP66 waterproof rating and provides examples of various mounting positions for outdoor use.

3.2 Software Setup and WiFi Configuration

1. Download the App: Search for and download the recommended application (e.g., CamHi) on your smartphone or tablet from your device's app store.
2. Connect to Network: Ensure your smartphone is connected to the same 2.4 GHz WiFi network as your router.
3. Add Camera: Open the app and follow the on-screen instructions to add your camera. This typically involves scanning a QR code on the camera or searching for it on the local network (LAN).
4. Configure WiFi: Once the camera is detected, configure its WiFi connection within the app. Enter your 2.4 GHz WiFi network's SSID and password.
5. Verify Connection: After successful WiFi configuration, you can disconnect the network cable (if used) and verify that the camera is connected wirelessly.

Image 5: Illustrates the four main steps for setting up the camera: downloading the app, connecting network/power, configuring WiFi, and live viewing.

3.3 SD Card Installation

To install a microSD card for local storage:

1. Remove Screws: Carefully remove the screws securing the camera's housing to access the internal components.
2. Insert SD Card: Locate the microSD card slot and gently insert a Class 10 or faster microSD card (up to 128GB) into the slot until it clicks into place.
3. Secure Housing: Re-tighten the screws to ensure the camera housing is sealed and maintains its IP66 rating.

Image 6: Diagram showing the process of installing a 128GB TF (microSD) card into the camera by removing screws, inserting the card, and re-tightening.

4. Operating Instructions

4.1 Live View

Once the camera is successfully set up and connected, open the app on your smartphone or tablet to access the live video feed. You can view the camera's perspective in real-time.

4.2 Motion Detection & Alarms

Configure motion detection settings within the app:

• Enable Motion Detection: Activate the motion detection feature.
• Adjust Sensitivity: Set the sensitivity level to minimize false alarms.
• Define Detection Zones: Specify particular areas within the camera's view where motion detection should be active.
• Notification Settings: Choose how you want to receive alerts (push notifications, email with snapshots, FTP upload).

Image 7: Illustrates the smart motion detection feature, showing a potential intruder and the corresponding push, email, and FTP alert options on a smartphone.

4.3 Recording & Playback

• Recording Modes: Select your preferred recording mode: continuous 24/7, scheduled timer recording, or motion-triggered recording.
• Access Recordings: View recorded footage directly through the app. Recordings stored on the microSD card can be accessed and played back on your mobile device.
• Storage Management: The camera automatically overwrites the oldest recordings when the microSD card is full.

4.4 Night Vision

The camera automatically switches to night vision mode in low-light conditions, utilizing its 36 IR LEDs to provide clear black and white footage up to 20 meters.

Image 8: Compares the camera's colorful day vision with its clear black and white night vision, showing a dog and a person in both lighting conditions.

4.5 Two-Way Audio

Use the two-way audio feature to communicate through the camera. This allows you to speak to individuals near the camera and hear their responses via your smartphone app.

Image 9: Depicts the two-way audio function, showing a person speaking into a smartphone and a delivery driver hearing the message through the camera.

5. Maintenance

• Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals.
• Firmware Updates: Check the app periodically for firmware updates to ensure optimal performance and security.
• Cable Inspection: Periodically inspect power and network cables for any signs of wear or damage, especially for outdoor installations.

6. Troubleshooting

• Camera Offline:
  • Ensure the camera is powered on and the power adapter is functioning correctly.
  • Check your WiFi signal strength. The camera requires a stable 2.4 GHz WiFi connection.
  • Restart the camera and your router.
  • Verify that the camera is within range of your WiFi router.
• Poor Image Quality:
  • Clean the camera lens.
  • Ensure there are no obstructions in front of the lens.
  • Check your network bandwidth. Insufficient bandwidth can affect video quality.
• Motion Detection Not Working:
  • Verify that motion detection is enabled in the app settings.
  • Adjust the sensitivity settings.
  • Ensure detection zones are correctly configured.
• SD Card Not Recording:
  • Ensure the SD card is correctly inserted and formatted within the app.
  • Use a Class 10 or faster microSD card.
  • Check if the SD card is full; older recordings should be overwritten automatically.

7. Specifications

8. Warranty Information

SV3C products are designed for reliability and performance. For specific warranty details, please refer to the warranty card included with your product or visit the official SV3C website. Keep your purchase receipt as proof of purchase for any warranty claims.

9. Support

If you encounter any issues or have questions not covered in this manual, please contact SV3C customer support through their official website or the contact information provided in your product packaging. Online resources, FAQs, and troubleshooting guides may also be available on the SV3C support page.