Product Overview
The Plantronics BackBeat PRO 2 are wireless over-the-ear headphones designed for immersive audio experiences and enhanced productivity. They feature on-demand active noise canceling (ANC) to create a quiet personal space and an open-listening mode to stay aware of your surroundings. Smart sensors automatically pause music when the headphones are removed and resume when put back on. With Class 1 Bluetooth, these headphones offer an extended wireless range and up to 24 hours of battery life on a single charge, allowing for long listening sessions and calls.
Image: Front view of the Plantronics BackBeat PRO 2 Wireless Headphones, showcasing their dark brown and black design.
Setup
1. Unboxing and Initial Charge
Upon unboxing, ensure all components are present: the BackBeat PRO 2 headphones, a USB charging cable, and a 3.5mm audio cable. Before first use, fully charge the headphones. Connect the USB charging cable to the headphone's charging port and to a powered USB source. The LED indicator will show charging status.
Image: Plantronics BackBeat PRO 2 Headphones laid out with their included USB charging cable and 3.5mm audio cable.
2. Bluetooth Pairing
- With the headphones powered off, press and hold the Power button until the LED flashes red and blue, indicating pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth and search for new devices.
- Select "Plantronics BackBeat PRO 2" from the list of available devices.
- Once connected, the LED will stop flashing and remain solid blue.
The headphones can connect to two devices simultaneously, allowing for seamless switching between audio sources.
Operating Instructions
Power On/Off
- To power on, slide the Power switch to the 'On' position.
- To power off, slide the Power switch to the 'Off' position.
Active Noise Canceling (ANC)
- To activate ANC, press the dedicated ANC button located on the left earcup.
- Press the button again to deactivate ANC.
Open-Listening Mode
- To activate Open-Listening Mode, press the dedicated button on the left earcup. This allows you to hear your surroundings without removing the headphones.
- Press the button again to return to normal audio playback.
Smart Sensors (Auto Pause/Resume)
- The headphones feature smart sensors that automatically pause your music when you remove them.
- Music will automatically resume when you put the headphones back on.
Bluetooth Connectivity and Range
The BackBeat PRO 2 utilizes Class 1 Bluetooth technology, allowing for a wireless range of up to 100 meters (330 feet) from a compatible Class 1 Bluetooth device. This provides significant freedom of movement while maintaining a stable connection.
Call Management and Audio Playback
- Answer/End Call: Press the Call button on the right earcup.
- Reject Call: Press and hold the Call button for 2 seconds.
- Play/Pause Music: Press the Play/Pause button on the right earcup.
- Next Track: Double-press the Play/Pause button.
- Previous Track: Triple-press the Play/Pause button.
- Volume Control: Rotate the outer ring on the right earcup clockwise to increase volume, counter-clockwise to decrease.
Image: A person wearing the Plantronics BackBeat PRO 2 headphones, demonstrating their use in a daily environment.
Maintenance and Care
- Cleaning: Use a soft, dry cloth to clean the headphones. Do not use abrasive cleaners or solvents.
- Storage: Store the headphones in their protective pouch when not in use to prevent scratches and damage. Avoid storing in extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the headphones regularly, even if not in constant use.
- Water Resistance: The headphones are rated as waterproof. However, avoid prolonged submersion or exposure to high-pressure water jets to ensure longevity.
Troubleshooting
| Issue | Possible Solution |
|---|---|
| Headphones do not power on | Ensure the headphones are fully charged. Connect to a power source and allow time to charge. |
| Cannot pair with device | Ensure headphones are in pairing mode (flashing red/blue). Turn off and on Bluetooth on your device. Clear previous Bluetooth connections on your device. |
| No sound or intermittent audio | Check volume levels on both headphones and connected device. Ensure headphones are within Bluetooth range. Re-pair the headphones if connection is unstable. |
| Microphone issues (unclear audio during calls) | Ensure the microphone is not obstructed. Check audio input settings on your connected device. Test with another device if possible. |
| Smart sensors not pausing/resuming music | Ensure the sensors are clean and unobstructed. Try resetting the headphones (refer to manufacturer's website for specific reset instructions if needed). |
Technical Specifications
| Feature | Specification |
|---|---|
| Model Name | Pro 2 |
| Connectivity Technology | Wireless (Bluetooth) |
| Wireless Communication Technology | Bluetooth |
| Noise Control | Active Noise Cancellation |
| Battery Life | Up to 24 Hours |
| Bluetooth Range | Up to 100 meters (330 feet) |
| Item Weight | 7.7 ounces (218 grams) |
| Product Dimensions | 8.1 x 7.8 x 9 inches |
| Material | Plastic |
| Control Method | Touch |
| Water Resistance Level | Waterproof |
Warranty and Support
This product is an Amazon Renewed item. Warranty and support for renewed products are typically provided by the seller or through the Amazon Renewed program. Please refer to your purchase documentation or contact the seller, Value Deals LLC (Seller ID: A1M7ESZHETR94C), directly for specific warranty terms and support inquiries.
For general product information or additional assistance, you may also visit the official Plantronics (now Poly) support website.
