1. Introduction
The UBay XRS331-C is a replacement remote control designed for seamless operation with various Vizio Sound Bar models. This manual provides essential information for setting up, operating, and maintaining your remote control.
Compatible Vizio Sound Bar Models:
- SB3831-C6M, SB3831C6M
- S2920W-C0, S2920WC0
- S3820W-C0, S3820WC0
- S3821W-C0, S3821WC0
- SB3830-C6M, SB3830C6M
- SB3820-C6, SB3820C6
- SB3821-C6, SB3821C6
- SB2920-C6, SB2920C6
- SS2521-C6, SS2521C6
- SS2520-C6, SS2520C6
- S2121W-D0, S2121WD0
2. Setup
The UBay XRS331-C remote control does not require any programming or setup procedures. Simply install the batteries, and it will be ready for use with your compatible Vizio Sound Bar.
2.1 Battery Installation
- Locate the battery compartment on the back of the remote control.
- Slide the battery cover downwards or in the direction indicated by an arrow to open it.
- Insert two (2) 1.5V AAA alkaline batteries, ensuring the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
- Replace the battery cover by sliding it back into position until it clicks securely.

This image shows the back of the UBay XRS331-C remote control with the battery compartment open. It illustrates where to insert two AAA batteries, which are required for operation.
Note: Batteries are not included with the remote control. Always use new alkaline batteries for optimal performance.
3. Operating Instructions
The UBay XRS331-C remote control provides full access to all essential functions of your Vizio Sound Bar. Ensure there is a clear line of sight between the remote control and the sound bar's infrared (IR) receiver.

This image displays the front of the UBay XRS331-C remote control, highlighting the layout of its buttons for power, input selection, Bluetooth pairing, volume control, playback functions, and sound adjustments like TSHD, TVOL, BASS, EQ, and TREB.
3.1 Button Functions
- Power Button (⏻): Turns the sound bar on or off.
- Input Button (⎌): Cycles through available audio inputs (e.g., Optical, RCA, AUX).
- Bluetooth Button (ℬ): Initiates Bluetooth pairing mode or switches to the Bluetooth input.
- Volume Up/Down (+ / -): Adjusts the master volume level.
- Mute Button (🔇): Mutes or unmutes the sound.
- Playback Controls (⏮ / ⏸ / ⏭): Play/Pause, Skip Forward, Skip Backward for media playback (when applicable, e.g., via Bluetooth).
- TSHD (TruSurround HD): Activates or deactivates TruSurround HD audio enhancement.
- TVOL (TruVolume): Activates or deactivates TruVolume for consistent volume levels.
- BASS: Adjusts the bass level.
- EQ: Cycles through preset equalizer modes.
- TREB (Treble): Adjusts the treble level.
4. Maintenance
4.1 Battery Replacement
Replace batteries when the remote control's responsiveness decreases or it stops functioning. Follow the battery installation steps outlined in Section 2.1. Always replace both batteries simultaneously with new ones.
4.2 Cleaning
To clean the remote control, gently wipe its surface with a soft, dry cloth. For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, as these can damage the remote.
4.3 Storage
Store the remote control in a cool, dry place away from direct sunlight and extreme temperatures. If the remote will not be used for an extended period, it is advisable to remove the batteries to prevent leakage.
5. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote control is not working. | Dead or incorrectly inserted batteries. | Replace batteries with new 1.5V AAA alkaline batteries, ensuring correct polarity. |
| Remote control is not working. | No clear line of sight to the sound bar. | Ensure no objects are blocking the path between the remote and the sound bar's IR receiver. Point the remote directly at the sound bar. |
| Remote control is not working. | Sound bar is off or unplugged. | Verify that the Vizio Sound Bar is powered on and properly connected to an electrical outlet. |
| Remote functions are inconsistent or delayed. | Weak batteries. | Replace batteries with new ones. |
| Remote does not control my Vizio Sound Bar. | Incompatible sound bar model. | Verify that your Vizio Sound Bar model is listed in the "Compatible Vizio Sound Bar Models" section (Section 1). This remote is specifically designed for the listed models. |
6. Specifications
- Model: XRS331-C
- Brand: UBay
- Product Dimensions: 5 x 1.5 x 0.5 inches (approximately)
- Item Weight: 1.12 ounces (approximately)
- Power Supply: 2 x 1.5V AAA Batteries (not included)
- Color: Black
- Special Feature: Ergonomic design
- Max Number of Supported Devices: 1
- Compatible Devices: Specific Vizio Sound Bar models (refer to Section 1)
7. Warranty and Support
For information regarding warranty coverage or technical support for your UBay XRS331-C remote control, please contact the retailer or manufacturer directly. Specific warranty terms and support channels may vary depending on your purchase location and seller.