PetSafe Healthy Pet Simply Feed Automatic Pet Feeder Instruction Manual

Product Overview

The PetSafe Healthy Pet Simply Feed Automatic Pet Feeder is designed to provide convenient and consistent meal delivery for your cat or dog. It allows you to schedule meals, control portion sizes, and offers features like a slow feed mode and a pet-proof design. The feeder is powered by an included power adapter and can also operate on D batteries for backup.

Setup

Before first use, ensure all removable parts are clean and dry. Place the feeder in a suitable location near a power outlet. Insert the included power adapter into the feeder and plug it into a wall outlet. For battery backup, install 4 D-cell alkaline batteries (not included) in the battery compartment located at the bottom of the unit. This ensures continued operation during power outages.

Initial Programming

To begin programming your feeder, you will need to set the current time and then configure your desired meal schedules. The feeder allows for up to 12 meals per day with customizable portion sizes.

Operating Instructions

Setting Time and Meals

Use the control panel buttons to navigate through the settings. First, set the current time (12-hour or 24-hour format). Then, program each meal by selecting the meal number, desired time, and portion size (from 1/8 cup to 4 cups). The feeder will automatically dispense food at the scheduled times.

Slow Feed Mode

For pets that tend to eat too quickly, activate the Slow Feed Mode. This feature dispenses meals larger than 1/8 cup slowly over a 15-minute period, helping to prevent digestive upset. To activate, press the left arrow button until the turtle icon appears on the display.

Manual Feed

To dispense a meal immediately, press and hold the ENTER button for 5 seconds. This will dispense one meal according to the programmed portion size. This will not affect your set feeding schedule.

Button Lock

The feeder automatically locks the buttons after a few minutes of inactivity to prevent accidental changes or tampering by pets. A padlock icon will appear on the display. To unlock, press and hold the ENTER and UP arrow buttons simultaneously for 5 seconds.

Maintenance

Cleaning Instructions

Regular cleaning of your feeder is essential for your pet's health and hygiene. Most parts of the feeder that come into contact with food are dishwasher safe (top rack only).

• Remove the stainless steel bowl and bowl holder.
• Remove the lid and hopper.
• Remove the conveyor and crumb catcher.
• The bowl, bowl holder, lid, and hopper are dishwasher safe (top rack).
• Hand wash the conveyor and crumb catcher with soap and warm water. Air dry all parts completely before reassembly.

Troubleshooting

• Feeder not dispensing food: Check battery level or power adapter connection. Ensure the hopper is not jammed and the conveyor is clean.
• Clock losing time: If the feeder's clock is consistently inaccurate, try replacing the D batteries.
• Difficulty programming: Refer to the detailed instructions in the manual or the provided video guide for step-by-step programming. Ensure buttons are unlocked.
• Manual feed issues: If the manual feed is finicky, ensure the feeder is on a stable surface and the bowl is correctly positioned.

Specifications

Support

For any questions or assistance with your PetSafe Healthy Pet Simply Feed Automatic Pet Feeder, please contact our U.S.-Based Customer Care team. Our experts are available 5 days a week.

Phone: 1-800-845-3274

Additional support options, including live chat and email, may be available on the official PetSafe website.