Apple iPad Pro 12.9 (2017) MQEF2LL/A

Apple iPad Pro 12.9-inch (2017) User Manual

Model: MQEF2LL/A, A1671

Introduction

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Apple iPad Pro 12.9-inch (2017) with 64GB cellular connectivity. Please read this guide thoroughly to ensure optimal use of your device.

Apple iPad Pro 12.9-inch (2017) front view, displaying the home screen with time and date.

Image: Front view of the Apple iPad Pro 12.9-inch (2017) in Gold, showing the display with the current time and date.

Setup

1. Unboxing and Initial Inspection

Carefully remove your iPad Pro from its packaging. Verify that the device and any included accessories (such as a charging cable and power adapter) are present and undamaged. As a renewed product, accessories may be generic.

Front and back view of the Apple iPad Pro 12.9-inch (2017) in Gold.

Image: Front and back views of the Apple iPad Pro 12.9-inch (2017) in Gold, highlighting its design and camera placement.

2. Powering On and Initial Configuration

  1. Charge the Device: Connect the iPad Pro to a power outlet using the charging cable and power adapter. Allow it to charge for at least 30 minutes before first use.
  2. Power On: Press and hold the Power button (located on the top right edge) until the Apple logo appears.
  3. Follow On-Screen Instructions: The iPad will guide you through the initial setup process, including:
    • Selecting your language and region.
    • Connecting to a Wi-Fi network.
    • Setting up Touch ID (fingerprint sensor) and a passcode.
    • Restoring from an iCloud or iTunes backup, or setting up as a new iPad.
    • Signing in with your Apple ID or creating a new one.
    • Enabling location services and Siri.

3. Cellular Activation (for Cellular Models)

If your iPad Pro is a cellular model, you will need to insert a nano-SIM card from your carrier to access mobile data. The SIM card tray is located on the side of the device. Use the SIM ejector tool (if provided) to open the tray.

Operating

1. Basic Navigation

  • Home Button: Press once to return to the Home screen. Double-press to open the App Switcher. Press and hold for Siri.
  • Touch Screen Gestures: Swipe, pinch, and tap to interact with apps and content.
  • Control Center: Swipe up from the bottom edge of the screen to access quick settings like Wi-Fi, Bluetooth, brightness, and volume.
  • Notification Center: Swipe down from the top edge of the screen to view notifications.

2. Key Features

  • Display: Enjoy the 12.9-inch Retina Display with 2732 x 2048 resolution, 264 ppi, 120Hz refresh rate, and True Tone technology for adaptive color.
  • Cameras: Capture photos and videos with the 12MP iSight rear camera and take selfies or make video calls with the 7MP FaceTime HD front camera.
  • Connectivity: Connect to the internet via 802.11ac Wi-Fi or 4G LTE cellular networks.
  • Battery Life: The iPad Pro offers up to 10 hours of battery life for web browsing on Wi-Fi or video playback, and up to 9 hours when using cellular data.
  • Operating System: Your device runs on iOS 10, providing access to a vast ecosystem of apps through the App Store.
Apple iPad Pro 12.9-inch (2017) screen displaying various iOS applications.

Image: The display of the Apple iPad Pro 12.9-inch (2017) showing a grid of pre-installed iOS applications.

Maintenance

1. Cleaning Your iPad Pro

To clean your iPad Pro, use a soft, lint-free cloth. Avoid abrasive materials, aerosols, solvents, or ammonia-based cleaners. For the screen, a slightly damp cloth is acceptable, but ensure no moisture enters openings.

2. Software Updates

Regularly update your iPad's operating system to ensure optimal performance, security, and access to new features. Go to Settings > General > Software Update to check for and install available updates.

3. Battery Care

To maximize battery lifespan, avoid extreme temperatures. For long-term storage, charge the device to about 50% and power it off. Fully discharge and recharge the battery periodically.

4. Storage Management

With 64GB of internal storage, it is important to manage your data. You can check storage usage by going to Settings > General > iPad Storage. Delete unused apps, photos, and videos, or offload them to cloud services like iCloud.

Troubleshooting

Common Issues and Solutions

  • Device Not Responding: If your iPad Pro is unresponsive, perform a force restart. Press and hold both the Home button and the Top (Sleep/Wake) button simultaneously until you see the Apple logo.
  • Wi-Fi Connectivity Issues: Ensure Wi-Fi is enabled in Control Center or Settings. Try restarting your Wi-Fi router and your iPad.
  • Cellular Data Problems: Verify your SIM card is properly inserted and your cellular plan is active. Check cellular data settings in Settings > Cellular.
  • Battery Draining Quickly: Review battery usage in Settings > Battery to identify apps consuming significant power. Adjust brightness, disable background app refresh for non-essential apps, and limit location services.
  • App Crashing: Close and reopen the app. If the issue persists, try restarting your iPad. Ensure the app and iOS are up to date.

If problems persist, consider restoring your iPad from a recent backup or performing a factory reset (Settings > General > Transfer or Reset iPad > Erase All Content and Settings). Always back up your data before a factory reset.

Specifications

FeatureDetail
ModeliPad Pro 12.9-inch (2017), MQEF2LL/A, A1671
Display12.9-inch Retina Display, 2732 x 2048 resolution (264 ppi), 120Hz Refresh Rate, True Tone
Storage64GB
RAMNot explicitly listed, but typically 4GB for this model.
Rear Camera12MP iSight Camera
Front Camera7MP FaceTime HD Camera
Wireless Connectivity802.11ac Wi-Fi, 4G LTE (unlocked)
Operating SystemiOS 10 (initial release)
Battery LifeUp to 10 hours (Wi-Fi), 9 hours (Cellular)
Dimensions (LxWxH)14 x 10 x 2 inches
Item Weight2.05 pounds
ColorGold

Warranty and Support

This Apple iPad Pro is a renewed product and comes with a minimum 90-day supplier-backed warranty under the Amazon Renewed Guarantee. This guarantee ensures that if you are not satisfied with your purchase, renewed products are eligible for replacement or refund.

For technical support, troubleshooting assistance beyond this manual, or warranty claims, please refer to the Amazon Renewed program details or contact the seller directly through your Amazon order history. You may also find additional support resources on the official Apple support website.

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