1. Product Overview
The FRANKE Active Window Pull-Out Kitchen Faucet, model 115.0486.978, is designed for modern kitchens, offering functionality and durability. This faucet features a ceramic cartridge, a non-return valve to prevent backflow, and a pull-out metal spout for enhanced flexibility. It is suitable for deck mounting with a single hole installation.
Key Features:
- Ceramic cartridge for smooth operation and durability.
- Non-return valve to prevent water backflow from the extension spout.
- Movable metal spout with pull-out functionality.
- 800 mm connection hoses with 3/8" nut for easy installation.
- Mixer lever can be mounted on the left or right, with a 50/50 movement range.
- Water flow rate of 8.5 liters per minute (at 3 bar pressure).

Image 1: The FRANKE 115.0486.978 Active Window Pull-Out Kitchen Faucet, showcasing its chrome finish and pull-out spout design.
2. Installation Instructions
Before beginning installation, ensure all necessary tools and components are available. It is recommended to have a qualified plumber perform the installation.
2.1 Pre-Installation Checklist:
- Verify that the mounting surface is clean and flat.
- Confirm the mounting hole diameter is 35 mm.
- Ensure water supply lines are shut off.
- Unpack all components and check for any damage.
2.2 Mounting Steps:
- Insert the faucet body into the 35 mm mounting hole on the deck.
- From underneath the sink, secure the faucet using the provided mounting hardware. Ensure the faucet is stable and properly aligned.
- Connect the 800 mm hot and cold water supply hoses to the corresponding water lines. Use the 3/8" nuts to secure connections, ensuring they are hand-tightened first, then gently tightened with a wrench to prevent leaks.
- Connect the pull-out spray hose to the main faucet body and ensure the counterweight (if included) is properly installed on the hose for smooth retraction.
- The mixer lever can be positioned for left or right-hand operation. Adjust as desired before final tightening.
- Once all connections are secure, slowly turn on the water supply and check for any leaks.

Image 2: Technical drawing illustrating the dimensions and installation requirements for the FRANKE 115.0486.978 faucet, including spout height, reach, and mounting hole diameter.
3. Operating Instructions
The FRANKE 115.0486.978 faucet is designed for intuitive operation.
3.1 Water Flow and Temperature Control:
- Lever Handle: The single lever handle controls both water flow and temperature.
- Flow Adjustment: Lift the lever handle upwards to increase water flow. Push it downwards to decrease or shut off the flow.
- Temperature Adjustment: Move the lever handle to the left for hot water and to the right for cold water. The mixer lever has a 50/50 movement range for precise temperature control.
3.2 Pull-Out Spout Functionality:
- Grasp the end of the spout and gently pull it out from the main faucet body. The flexible hose allows for extended reach.
- After use, guide the spout back into its original position. The counterweight on the hose will assist in smooth retraction.
- The spout features a non-return valve to ensure water only flows in one direction, preventing contamination.
4. Maintenance and Care
Proper maintenance ensures the longevity and optimal performance of your FRANKE faucet.
4.1 Cleaning the Chrome Finish:
- Clean the chrome surface regularly with a soft cloth and mild soap or a non-abrasive cleaner specifically designed for chrome finishes.
- Avoid using abrasive cleaners, scouring pads, or harsh chemicals (e.g., ammonia, bleach, acid-based cleaners) as these can damage the finish.
- Rinse thoroughly with clean water after cleaning and dry with a soft cloth to prevent water spots.
4.2 Ceramic Cartridge Care:
- The ceramic cartridge is designed for long-lasting, drip-free performance. If you experience drips or difficulty in controlling water flow/temperature, the cartridge may need inspection or replacement.
- Contact a qualified plumber for cartridge replacement to ensure proper installation and avoid damage.
4.3 Aerator Cleaning:
- Periodically unscrew the aerator at the tip of the spout.
- Rinse any debris or mineral deposits from the aerator screen under running water. A soft brush can be used for stubborn deposits.
- Reattach the aerator securely.
5. Troubleshooting
Refer to the following table for common issues and their potential solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Low Water Flow |
|
|
| Leaking from Spout |
|
|
| Difficulty with Pull-Out Spout Retraction |
|
|
If the problem persists after attempting these solutions, please contact FRANKE customer support or a qualified plumber.
6. Specifications
| Feature | Detail |
|---|---|
| Brand | FRANKE |
| Model Number | 115.0486.978 |
| Model Name | Active Window Pull-out |
| Product Type | Kitchen Faucet |
| Color | Chrome |
| Finish Type | Chrome |
| Material | Metal |
| Mounting Type | Deck Mounted, Single Hole |
| Number of Handles | 1 (Lever) |
| Special Feature | Pull-out Spray |
| Maximum Flow Rate | 8.5 Liters per minute (at 3 bar) |
| Spout Height | 174 Millimeters |
| Spout Reach | 231 Millimeters |
| Mounting Hole Diameter | 35 Millimeters |
| Connection Hose Length | 800 Millimeters |
| Valve Type | Disc Valve (Ceramic) |
7. Warranty and Support
FRANKE products are manufactured to high-quality standards. For specific warranty information, please refer to the documentation included with your purchase or visit the official FRANKE website.
For technical assistance, spare parts, or warranty claims, please contact FRANKE customer service. Ensure you have your model number (115.0486.978) and proof of purchase available when contacting support.
Manufacturer: FRANKE