1. Product Overview
The Anker Elite Dual Port 24W Wall Charger, also known as PowerPort 2 Elite (Model A2023), is designed to provide fast and safe charging for your mobile devices. Featuring Anker's exclusive PowerIQ and VoltageBoost technologies, it intelligently identifies your device to deliver the fastest possible charge speed up to 2.4A per port, with a total output of 24W across two USB-A ports. Its compact design and foldable plug make it an ideal travel companion.
Image: The Anker PowerPort 2 Elite, a compact black wall charger with two blue USB-A ports and a foldable plug, shown from the front.
2. Setup
- Unfold the Plug: Gently pull out the foldable AC prongs from the charger body until they lock into place.
- Connect to Power Outlet: Insert the charger into a standard wall outlet (100-240V AC). The LED indicator on the charger will illuminate blue, confirming it is powered on.
- Connect Devices: Use a compatible USB-A charging cable (not included) to connect your device(s) to either of the two USB-A output ports on the charger.
Image: The Anker PowerPort 2 Elite charger plugged into a white wall outlet, with two white USB cables connected to it, leading to devices on a wooden table.
3. Operating Instructions
The Anker PowerPort 2 Elite is designed for simple and efficient operation. Once connected to a power source and your devices, it will automatically begin charging.
- Dual Device Charging: The charger features two USB-A ports, allowing you to charge two devices simultaneously.
- PowerIQ Technology: Anker's proprietary PowerIQ technology intelligently detects and delivers the optimal charging current for any connected device, ensuring the fastest possible charge speed.
- VoltageBoost: This technology compensates for cable resistance to ensure fast charging speeds, even with longer or older cables.
- LED Indicator: A blue LED light on the charger indicates that it is receiving power. This light will remain constant whether a device is connected or fully charged.
Image: The Anker PowerPort 2 Elite charger plugged into a wall, with two white USB cables connected to two smartphones, illustrating simultaneous charging.
Video: An official Anker video demonstrating the Anker 321 Charger (24W II) A2023, highlighting its features and usage.
4. Maintenance
- Keep the charger away from liquids and extreme heat.
- Clean the charger with a dry, soft cloth. Do not use corrosive cleaners.
- Store the charger in a cool, dry place when not in use. The foldable plug helps protect the prongs during storage and travel.
5. Troubleshooting
- Device not charging:
- Ensure the charger is securely plugged into a working wall outlet.
- Verify that the charging cable is properly connected to both the charger and your device.
- Try using a different charging cable or device to rule out cable or device issues.
- Slow charging:
- Ensure your cable is not damaged and is of good quality. Low-quality cables can restrict charging speed.
- Note that this charger does not support Qualcomm Quick Charge 3.0. Devices equipped with Quick Charge will charge at normal speeds (up to 2.4A per port).
- Charging two devices simultaneously may distribute the total 24W output, potentially affecting individual device charging speed if both require maximum power.
- LED indicator not lighting up:
- Check if the wall outlet is functional by plugging in another appliance.
- Ensure the charger is fully inserted into the outlet.
6. Specifications
Image: The Anker PowerPort 2 Elite charger positioned among various electronic devices like smartphones, tablets, and a portable gaming console, emphasizing its universal compatibility.
| Feature | Detail |
|---|---|
| Model Number | A2023 |
| Product Dimensions | 2.4 x 2.3 x 1.1 inches |
| Item Weight | 0.023 ounces |
| Input Voltage | 100-240V AC |
| Total USB Ports | 2 (USB-A) |
| Amperage (Max per port) | 2.4 Amps |
| Total Output | 24 Watts |
| Special Features | Foldable Plug, PowerIQ, VoltageBoost |
| Color | Black |
| Compatible Devices | Smartphones (iPhone, Samsung Galaxy, LG, Nexus), Tablets (iPad Pro/Air/Mini) and more. |
7. Warranty and Support
Anker stands behind the quality of its products. The Anker PowerPort 2 Elite comes with a worry-free 18-month warranty. In case of any issues or questions, please contact Anker's friendly customer service for assistance.
For further support, visit the official Anker Store: Anker Store on Amazon.
