Plantronics 207360-01

Plantronics Voyager 3240 Bluetooth Earpiece User Manual

Model: 207360-01

Introduction

The Plantronics Voyager 3240 Bluetooth Earpiece is designed for seamless communication on the go. This manual provides essential information for setting up, operating, and maintaining your device, ensuring optimal performance and longevity.

What's in the Box

Verify that all items are present in your package:

  • Plantronics Voyager 3240 Bluetooth Earpiece
  • Portable Charging Case
  • Micro USB Charge Cable
  • Ergonomic Ear Tips (various sizes)
  • Optional Clip-on Ear Loop
Plantronics Voyager 3240 Bluetooth Earpiece with Charging Case

Image: The Plantronics Voyager 3240 Bluetooth Earpiece shown alongside its portable charging case. The earpiece is black with a textured finish, and the charging case is a matching dark gray with a subtle pattern. An optional clear ear hook is visible on the earpiece.

Setup

1. Charging the Headset and Case

Before first use, fully charge your headset and charging case. The charging case provides additional talk time for your headset.

  • Connect the micro USB cable to the charging case and the other end to a USB wall charger or computer USB port.
  • Place the headset into the charging case.
  • Charging indicators on the case and headset will illuminate. A full charge typically takes approximately 90 minutes for the headset and longer for the case.
Plantronics Voyager 3240 Bluetooth Earpiece charging in its case

Image: A top-down view of the Plantronics Voyager 3240 earpiece docked inside its charging case. Blue LED lights on the case indicate charging status for both the earpiece and the case itself. The earpiece is securely seated in its compartment.

2. Pairing with a Device

The headset can be paired with Bluetooth-enabled devices such as smartphones, tablets, and computers.

  1. First Time Pairing: When you first turn on your headset, it automatically enters pairing mode. The indicator light will flash red and blue.
  2. Manual Pairing: If the headset is not in pairing mode, press and hold the Call button until the indicator light flashes red and blue.
  3. On your device, enable Bluetooth and search for new devices.
  4. Select "PLT V3200 Series" from the list of available devices.
  5. If prompted for a passcode, enter "0000" (four zeros).
  6. Once paired, the headset indicator light will stop flashing and you will hear "pairing successful."

The headset can connect to two phones simultaneously and answer calls from either one.

Operating the Headset

Controls and Functions

ControlFunction
Call ButtonPress to answer/end a call. Press and hold for 2 seconds to reject a call. Double-press to redial last number.
Volume Up/DownAdjust call or media volume.
Mute ButtonPress to mute/unmute the microphone during a call. Voice alerts will confirm mute status.
Power SwitchSlide to turn the headset On or Off.
Voice Command ButtonPress to activate voice assistant (Siri, Google Assistant, Cortana).

Smart Sensors

The Voyager 3240 features smart sensors that react to how you wear the headset:

  • Answering Calls: Put on the headset to automatically answer an incoming call.
  • Transferring Audio: Remove the headset to transfer audio back to your phone. Put it back on to transfer audio to the headset.
  • Pausing Media: Remove the headset to pause streaming audio. Put it back on to resume.

Voice Announcements

The headset provides voice alerts for various statuses:

  • Caller name announcement (if enabled on your phone).
  • Mute on/off status.
  • Connection status (e.g., "Headset connected").
  • Battery level (e.g., "Battery high").

Maintenance

Proper care ensures the longevity and performance of your headset.

  • Cleaning: Gently wipe the earpiece and ear tips with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
  • Storage: When not in use, store the headset in its charging case to protect it and keep it charged. Avoid extreme temperatures.
  • Battery Care: For optimal battery life, avoid fully discharging the battery frequently. Charge the headset regularly.

Troubleshooting

ProblemSolution
Headset not pairing
  • Ensure the headset is in pairing mode (flashing red/blue light).
  • Turn off and on your device's Bluetooth.
  • Delete "PLT V3200 Series" from your device's Bluetooth list and try pairing again.
  • Ensure the headset is charged.
No audio or poor audio quality
  • Increase volume on both the headset and your connected device.
  • Ensure the headset is selected as the audio output device on your phone/computer.
  • Move closer to your device to avoid interference.
  • Re-pair the headset with your device.
Smart sensors not working
  • Ensure the sensors are clean and free from debris.
  • Reset the headset by turning it off and on.
  • If issues persist, consult the Plantronics Hub app for sensor calibration or firmware updates.

Specifications

FeatureDetail
Model Name207360-01
Connectivity TechnologyWireless (Bluetooth)
Bluetooth Version4.1
Bluetooth RangeUp to 30 meters (98 feet)
Battery Life (Headset)Up to 6 hours talk time
Charging Case BatteryProvides an extra 10 hours of talk time
Noise ControlActive Noise Cancellation (Triple-mic technology with enhanced DSP)
Compatible DevicesAll Bluetooth 4.1 ready devices (phones, computers, tablets)
Control TypeCall Control, Voice Control
WeightApproximately 0.8 ounces (22.7 grams)
MaterialPlastic, Silicone

Warranty and Support

For warranty information and technical support, please refer to the official Plantronics (Poly) website or contact their customer service. Keep your proof of purchase for warranty claims.

Online Resources:

© 2024 Plantronics (Poly). All rights reserved.

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