1. Introduction
This manual provides detailed instructions for the assembly, operation, and maintenance of your HON Sadie Executive Chair, Model BSXVST305. Please read these instructions carefully before assembly and use to ensure proper function and longevity of your chair.
2. Safety Information
- Ensure all components are securely fastened before use.
- Do not stand on the chair.
- Do not use the chair if any parts are damaged or missing. Contact customer support for replacement parts.
- Keep hands and feet clear of moving parts during adjustment.
- Maximum weight recommendation: 225 pounds.
3. Package Contents
Verify that all parts are present before beginning assembly. Refer to the assembly instructions provided in the product packaging for a complete list of components.
4. Assembly Instructions
The HON Sadie Executive Chair requires assembly. Please follow the detailed instructions provided in the package. General steps typically include:
- Attach the casters to the chair base.
- Insert the gas lift cylinder into the center of the base.
- Attach the seat plate mechanism to the underside of the seat cushion.
- Connect the backrest to the seat assembly.
- Place the assembled seat onto the gas lift cylinder.

Figure 1: Chair Dimensions. This image illustrates the various measurements of the chair, such as seat width (20.25 inches), back height (20.75 inches), arm height (8 inches), and overall width (26.5 inches) and depth (28 inches). It also indicates a weight capacity of 225 lbs.
Video 1: HON Sadie Mid-Back Executive Chair Assembly Overview. This video provides a visual guide to the assembly process for the HON Sadie Mid-Back Executive Chair, demonstrating key steps for setup.
5. Operating Instructions
The HON Sadie Executive Chair offers several adjustments to customize your comfort and support:
- Seat Height Adjustment: Locate the lever on the right side beneath the seat. Pull the lever up to raise the seat. While seated, pull the lever up to lower the seat. Release the lever at the desired height.
- Center-Tilt: The chair rotates from the center, allowing for a comfortable rocking or reclining motion.
- Tilt-Tension: A knob located beneath the seat controls the rate and ease of recline. Turn clockwise to increase tension (harder to recline), and counter-clockwise to decrease tension (easier to recline).
- Tilt-Lock: To disable the tilt function and lock the chair in an upright working position, push the lever inward. Pull the lever outward to enable tilt.
- 360-Degree Swivel: The chair features a full 360-degree swivel for effortless movement.
- Fixed Padded Arms: The arms are designed for consistent upper body support.

Figure 2: All-Day Comfort Features. This image points out key comfort features: (1) Integrated Lumbar & Headrest, (2) Padded Arms, (3) Ergonomic Tilt-Recline, and (4) 360-degree Swivel.

Figure 3: Customize Your Comfort. This diagram explains the chair's adjustment controls: Center-Tilt for rocking motion, Tilt-Tension knob for recline resistance, and Tilt-Lock to fix the chair in an upright position.
Video 2: Sadie Mid-Back Executive Chair Adjustments. This video demonstrates how to use the various adjustment features of the Sadie Mid-Back Executive Chair, including height and tilt controls.
6. Maintenance
- Cleaning: Spot clean the bonded leather upholstery with a damp cloth and mild soap. Wipe clean with a dry cloth. Avoid harsh chemicals or abrasive cleaners.
- Inspection: Periodically check all bolts and screws to ensure they are tight. Retighten as necessary.
- Casters: Keep casters free of debris to ensure smooth rolling.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not adjust height | Gas lift cylinder malfunction or lever not engaged. | Ensure the height adjustment lever is fully engaged. If the problem persists, the gas lift may need replacement. |
| Chair wobbles or feels unstable | Loose bolts or uneven assembly. | Check and tighten all assembly bolts. Ensure the chair is assembled correctly according to the instructions. |
| Difficulty rolling | Debris in casters or damaged casters. | Clean any hair or debris from the casters. Replace damaged casters if necessary. |
| Chair does not recline or reclines too easily/stiffly | Tilt-lock engaged or tilt-tension incorrectly set. | Disengage the tilt-lock. Adjust the tilt-tension knob to your preference. |
8. Specifications
- Model Name: Sadie
- Model Number: BSXVST305
- Brand: HON
- Material: Leather, Metal, Plastic (Bonded Leather upholstery, Foam fill)
- Color: Black
- Product Dimensions (D x W x H): 28"D x 26.5"W x 41.75"H
- Item Weight: 28 pounds
- Maximum Weight Recommendation: 225 pounds
- Features: Adjustable Height, Arm Rest, Back Support, Ergonomic, Rolling, 360-degree Swivel, Tilt-Recline, Tilt-Lock
- Seat Height: 22.75 inches (maximum)
- Seat Depth: 17.25 inches
- Arm Style: Fixed
- Back Style: Solid Back
9. Warranty Information
The HON Sadie Executive Chair is backed by a HON 5-Year Limited Warranty. For specific details regarding coverage and terms, please refer to the warranty documentation included with your product or visit the official HON website.
10. Support
For further assistance, replacement parts, or warranty claims, please contact HON customer support through their official website or the contact information provided in your product packaging.