Introduction
The Plantronics RIG 400HS Stereo Gaming Headset is engineered to provide a performance audio advantage for PlayStation 4 users. Designed for clarity and comfort, this headset allows users to discern audio cues and immerse themselves in gameplay. It features convenient inline controls for volume management and a noise-cancelling boom microphone for clear communication, which can be detached for solo play. The headset's cushioned headband and earcups are designed for extended wear.

Figure 1: Plantronics RIG 400HS Stereo Gaming Headset, showcasing its overall design.
Package Contents
- Headset frame
- Cushioned headband
- Isolating earcups with inline volume and mic mute controls
- Removable mic boom

Figure 2: The Plantronics RIG 400HS headset separated into its main components: the headset frame, the detachable boom microphone, and the audio cable with inline controls.
Features
- Powerful Sound: 40 mm, high-sensitivity drivers deliver crisp, powerful sound.
- Sound Isolation: Sound-isolating earcups with memory foam block out external noise.
- Easy Controls: Directly adjust game volume and mute the microphone using inline controls.
- Cushioned Design: Cushioned headband reduces pressure for comfort during long gaming sessions.
- Multi-Compatibility: Designed for PS4, the 3.5 mm connector is also compatible with Xbox One controllers, laptops, mobile phones, and tablets.

Figure 3: A detailed view of the headset's soft, sound-isolating earcup and the padded, adjustable headband.
Video 1: This video provides an overview of the Plantronics RIG 400HS headset's key features, including its noise-cancelling boom mic, cushioned headband for comfort, high-sensitivity audio drivers, and convenient inline controls for volume and muting. It also highlights the 3.5mm analog connector for broad compatibility.
Setup
- Attach the Boom Microphone: Insert the detachable boom microphone into the designated port on the left earcup until it clicks securely into place. Ensure the microphone is oriented correctly for optimal voice pickup.
- Connect to Device: Plug the 3.5mm analog connector from the headset's inline control cable into the audio jack of your PlayStation 4 controller, or other compatible device (e.g., Xbox One controller, laptop, mobile phone, tablet).
- Adjust Headset Fit: The headset features an adjustable headband. Gently slide the earcups up or down along the frame to find a comfortable and secure fit over your ears. The cushioned earcups should fully enclose your ears for optimal sound isolation and comfort.
Video 2: This video demonstrates the unboxing and initial setup of the RIG 400HS Gaming Headset, showing how to connect it to a PlayStation 4 controller. It provides a visual guide for users on how to get started with their new headset.
Operating Instructions
- Volume Control: Use the inline volume slider located on the cable to adjust the audio output level to your preference. Slide it up to increase volume and down to decrease.
- Microphone Mute: The inline control unit includes a mute switch for the microphone. Slide the switch to the 'mute' position to temporarily disable your microphone, preventing your voice from being transmitted. Slide it back to 'unmute' to re-enable.
- Using the Noise-Cancelling Mic: Position the flexible boom microphone close to your mouth for clear voice capture. The noise-cancelling feature helps reduce background noise, ensuring your teammates hear you clearly.
- Detaching the Microphone: For solo gaming or when the microphone is not needed, gently pull the boom microphone out of its port on the earcup.

Figure 4: A detailed image showing the flexible, noise-cancelling boom microphone and the inline control unit with a volume slider and mute switch.
Maintenance
- Cleaning Earcups: Gently wipe the earcups with a soft, dry cloth. For deeper cleaning, a slightly damp cloth with mild soap can be used, ensuring no moisture enters the speaker grilles. Allow to air dry completely before use.
- Cable Care: Avoid sharp bends or excessive pulling on the cable to prevent internal damage. Store the cable neatly when not in use.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from headset | Headset not properly connected; volume too low; device audio settings incorrect. | Ensure 3.5mm jack is fully inserted. Check inline volume slider. Verify audio output settings on your console/device. |
| Microphone not working | Microphone muted; mic not properly attached; device mic settings incorrect. | Check inline mute switch. Ensure boom mic is securely attached. Verify microphone input settings on your console/device. |
| Sound distortion or static | Loose connection; interference; damaged cable. | Check all connections. Try connecting to a different device to rule out interference. If problem persists, cable may be damaged. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | RIG 400HS |
| Item Model Number | 206808-01 |
| Connectivity Technology | Wired (3.5mm Analog Connector) |
| Audio Driver Type | Dynamic Driver |
| Driver Size | 40 mm |
| Headphone Frequency Response | 20 Hz - 20 kHz |
| Headphone Impedance | 32 ohms |
| Headphone Sensitivity | 111 dBSPL/V |
| Microphone Frequency Response | 100 Hz - 10 kHz |
| Microphone Sensitivity | -45 dBV/Pa |
| Microphone Pick-up Pattern | Uni-directional (Noise-Cancelling) |
| Cable Length | 1.3 m |
| Item Weight | 0.988 ounces (approx. 28 grams) |
| Compatible Devices | Gaming Consoles (PS4, Xbox One controllers), Laptops, Desktops, Tablets, Mobile Phones |
Warranty and Support
This product comes with a 1-year warranty in the US, Canada, and Mexico. For warranty details and support inquiries, please visit the official RIG Gaming website.
Online Support: RIGgaming.com/warranty