Polycom VVX D60 Cordless Handset User Manual

Introduction

The Polycom VVX D60 Cordless Handset is designed to extend the functionality of your Polycom VVX desk phone system. This handset provides mobility and convenience within your office environment. It is important to note that the VVX D60 Cordless Handset is an add-on device and requires a compatible Polycom VVX desk phone and a VVX D60 base station (part number 2200-17821-001) to function. It is not a standalone phone system.

The system supports up to 5 handsets per base station and allows for up to 4 simultaneous calls and 5 SIP accounts.

Package Contents

Before proceeding with setup, please verify that all items are present in your package:

• Polycom VVX D60 Cordless Handset
• Handset Charger Cradle
• Headset Adapter
• Power Adapter for Charger Cradle
• Quick Start Guide
• 2 AAA NiMH Rechargeable Batteries

Image: The Polycom VVX D60 Cordless Handset shown with its charging cradle, power adapter, and headset adapter cable.

Setup

1. Battery Installation

1. Locate the battery compartment cover on the back of the handset.
2. Slide the cover downwards and lift it off.
3. Insert the two AAA rechargeable batteries, ensuring correct polarity (+ and -).
4. Replace the battery compartment cover, sliding it upwards until it clicks into place.

2. Charging the Handset

1. Connect the power adapter to the charger cradle and then plug it into a power outlet.
2. Place the handset into the charger cradle. The display will indicate that it is charging.
3. Allow the handset to charge for at least 6 hours before initial use to ensure optimal battery performance. A fully charged battery provides up to 10 hours of talk time and up to 100 hours of standby time.

Image: Front view of the Polycom VVX D60 Cordless Handset securely placed in its charging cradle.

3. Registering the Handset

The VVX D60 handset must be registered to a VVX D60 base station, which is connected to a compatible Polycom VVX desk phone (VVX 300, 301, 310, 311, 400, 401, 410, 411, 500, 501, 600, 601). Refer to the Quick Start Guide included with your base station for specific registration instructions. Generally, this involves:

• Accessing the menu on your VVX desk phone to initiate handset registration.
• Placing the D60 handset into its charging cradle to begin the pairing process.
• Following on-screen prompts on both the desk phone and handset to complete registration.

Operating the Handset

Basic Call Functions

• Making a Call: Enter the phone number using the keypad and press the Green Call Button.
• Answering a Call: Press the Green Call Button when the phone rings.
• Ending a Call: Press the Red End Call Button.
• Redial: Press the Redial Button to call the last dialed number.

Volume Control

During a call, use the Up/Down Navigation Buttons to adjust the earpiece volume. The volume can also be adjusted for the ringer when the phone is idle.

Mute Function

Press the Mute Button (microphone icon) during a call to mute your microphone. Press it again to unmute.

Headset Usage

The handset features a dedicated headset port. Connect a compatible 2.5mm headset using the provided headset adapter for hands-free communication.

Display and Navigation

The 2-inch TFT 178x220 color LCD provides clear information. Use the central Navigation Cluster (OK button and directional arrows) to navigate menus, access contacts, and view call logs.

Advanced Features

• Caller ID / Call Waiting: Displays incoming caller information and notifies you of a second incoming call.
• Noise Cancellation / Voice Activity Detection / Acoustic Clarity Technology: Enhances call quality by reducing background noise and optimizing voice transmission.
• Range: The handset offers an indoor range of up to 165 feet and an outdoor range of up to 980 feet from the base station.

Maintenance

Cleaning the Handset

To clean the handset and charger cradle, use a soft, slightly damp cloth. Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, as these can damage the device.

Battery Care

• Use only the specified Nickel Metal-Hydride (NiMH) 800mAh rechargeable batteries.
• If the handset will not be used for an extended period, remove the batteries to prevent leakage.
• Dispose of old batteries according to local regulations.

Storage

Store the handset and its components in a cool, dry place away from direct sunlight and extreme temperatures.

Troubleshooting

Handset Not Powering On

• Ensure batteries are correctly installed and fully charged.
• Verify the charger cradle is properly connected to a power source.

No Dial Tone / Cannot Make or Receive Calls

• Confirm the handset is successfully registered to the VVX D60 base station.
• Ensure the VVX D60 base station is powered on and properly connected to your compatible VVX desk phone.
• Check the connection of the VVX desk phone to your network.
• Verify that your SIP accounts are active and correctly configured on the VVX desk phone.

Poor Call Quality or Limited Range

• Move closer to the VVX D60 base station.
• Ensure there are no large metal objects or other electronic devices interfering with the DECT signal between the handset and base station.

Handset Not Registering

• Double-check that you are attempting to register to a VVX D60 base station (part number 2200-17821-001) and not directly to a VVX desk phone without the base.
• Ensure the VVX desk phone is a compatible model (VVX 300, 301, 310, 311, 400, 401, 410, 411, 500, 501, 600, 601).
• Follow the registration steps precisely as outlined in the Quick Start Guide for the base station.

Image: Rear view of the Polycom VVX D60 Cordless Handset in its charging cradle, highlighting the power input and other connections on the cradle.

Specifications

Warranty and Support

Warranty information for your Polycom VVX D60 Cordless Handset is typically provided with the product documentation or can be found on the official Polycom (now Poly) website. For technical support, service, or further inquiries, please refer to the contact information provided in your product's original packaging or visit the official Poly support website.