1. Introduction
This manual provides essential information for the installation, operation, maintenance, and troubleshooting of your Xilence A402 AMD CPU Air Cooler. Please read this manual carefully before proceeding with installation to ensure proper function and longevity of your product.
2. Box Contents
Verify that all components listed below are present in your package:
- 1 x A402 AMD Cooler (Heatsink)
- 1 x 92 mm PWM Fan (pre-assembled)
- 2 x Fan Brackets (pre-assembled)
- 1 x AMD Click Brackets (pre-assembled)
- 1 x Tube of Thermal Compound
- 4 x Mounting Screws (pre-assembled)

3. Setup and Installation
The Xilence A402 cooler is designed for easy installation on compatible AMD sockets. Follow these general steps for installation:
- Prepare the CPU and Motherboard: Ensure your CPU is properly seated in the socket. Clean the CPU surface thoroughly to remove any old thermal paste or debris.
- Apply Thermal Compound: Apply a small amount of the provided thermal compound to the center of the CPU's integrated heat spreader (IHS). A pea-sized dot is usually sufficient. Do not spread it manually; the pressure from the cooler will distribute it evenly.
- Position the Cooler: Align the cooler's base with the CPU. The direct touch heatpipes should make full contact with the CPU surface.
- Secure the Cooler: The cooler utilizes AMD Click Brackets. Hook one side of the cooler's mounting clip onto the corresponding tab of the AMD retention module on your motherboard. Apply firm, even pressure to the opposite side of the cooler and hook the second clip onto the other tab of the retention module. Ensure both clips are securely latched. This process may require some force to ensure proper contact pressure.
- Connect the Fan: Connect the 4-pin PWM fan cable to the CPU_FAN header on your motherboard. Ensure the connection is secure.



4. Operating Instructions
The Xilence A402 is designed for efficient and quiet operation, suitable for moderate cooling requirements in office, home, and gaming environments.
- Automatic Fan Control (PWM): The included 92mm fan is PWM (Pulse Width Modulation) regulated. This allows your motherboard to automatically adjust the fan speed based on CPU temperature, ensuring optimal cooling performance while minimizing noise.
- Thermal Performance: The cooler is rated for a Thermal Design Power (TDP) of up to 130 watts, making it effective for a wide range of AMD multi-core processors.
- Quiet Operation: The fan operates within a low noise range of 14 - 23.8 dB(A), providing a quiet computing experience.
5. Maintenance
Regular maintenance helps ensure optimal performance and extends the lifespan of your CPU cooler.
- Dust Removal: Periodically inspect the heatsink fins and fan blades for dust accumulation. Dust can impede airflow and reduce cooling efficiency. Use compressed air or a soft brush to gently remove dust. Ensure the fan is not spinning rapidly when cleaning with compressed air to prevent damage to the bearing.
- Thermal Paste: The thermal compound typically lasts for several years. If you remove the cooler for any reason, it is recommended to clean off the old thermal paste from both the CPU and the cooler base and apply a fresh layer before reinstallation.
6. Troubleshooting
If you encounter issues with your Xilence A402 CPU cooler, consider the following common problems and solutions:
- High CPU Temperatures:
- Ensure the cooler is securely mounted and making full contact with the CPU. Re-seat if necessary.
- Verify that thermal paste was applied correctly and is evenly spread. Reapply if needed.
- Check for dust buildup on the heatsink fins and fan blades. Clean thoroughly.
- Confirm the fan is spinning. If not, check the fan cable connection to the motherboard's CPU_FAN header.
- Fan Not Spinning or Spinning Slowly:
- Check the 4-pin fan cable connection to the motherboard.
- Ensure the CPU_FAN header is enabled in your motherboard's BIOS/UEFI settings.
- Verify that the fan is not obstructed by cables or other components.
- Excessive Fan Noise:
- Check for dust buildup on the fan blades.
- Ensure the fan is securely attached to the heatsink and not vibrating against other components.
- Adjust fan speed curves in your motherboard's BIOS/UEFI settings if the noise is consistently high at low temperatures.
7. Specifications
| Feature | Specification |
|---|---|
| Overall Dimensions (L x W x H) | 101.4 x 72.7 x 137 mm |
| Heatpipes | 2 pieces |
| Cooling Technology | Direct Touch Cooling |
| TDP (Thermal Design Power) | 130 watts |
| Fan Dimensions (L x W x H) | 92 x 92 x 25 mm |
| Fan Cable Length | 300 ± 10 mm |
| Fan Connector | 4-pin PWM |
| Rated Voltage | 12 VDC |
| Starting Voltage | 5 VDC |
| Rated Current | 0.15A ± 10% |
| Power Input | 1.8 W |
| Fan Speed | 600 - 2200 RPM ± 10% |
| Max. Air Flow | 65.4 CFM |
| Volume | 14 - 23.8 dB(A) |
| Bearing Type | Hydro Bearing |
| Total Weight | 396 g |
| Compatible AMD Sockets | AM5, AM4, FM2+, FM2, FM1, AM3+, AM3, AM2+, AM2 |
| Compatible AMD Processors | Ryzen R7, R5, R3, FX X8, X6, X4, A12, A10, A8, A6, A4, Phenom 2 X6, X4, X3, Phenom X4, X3, Athlon 2 X4, X3, X2, Athlon X2, Athlon, Athlon FX, Sempron |
8. Warranty and Support
For warranty information and technical support, please refer to the Xilence official website or contact your point of purchase. Keep your proof of purchase for warranty claims.





