Primo Bottom-Loading Self-Sanitizing Water Dispenser

Introduction

Thank you for choosing the Primo Bottom-Loading Self-Sanitizing Water Dispenser. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new water dispenser. Please read all instructions carefully before use and retain this manual for future reference.

Image: Front view of the Primo Bottom-Loading Self-Sanitizing Water Dispenser, showcasing its black and stainless steel design.

Safety Information

Always observe the following safety precautions to reduce the risk of fire, electric shock, or injury:

• Ensure the dispenser is placed on a level, stable surface.
• Do not operate the dispenser with a damaged cord or plug.
• Keep the dispenser away from direct sunlight and heat sources.
• Do not immerse the dispenser, cord, or plug in water or other liquids.
• Unplug the dispenser before cleaning or performing any maintenance.
• The hot water function includes a child safety lock. Always engage the lock when not in use, especially in households with children.
• Use only 3 or 5-gallon water bottles with this dispenser.

Setup

Follow these steps for initial setup of your Primo water dispenser:

1. Unpacking: Carefully remove the dispenser from its packaging. Inspect for any damage.
2. Placement: Place the dispenser on a hard, level surface. Ensure there is at least 4 inches of clearance from the wall for proper ventilation.
3. Power Connection: Plug the dispenser into a grounded electrical outlet. Do not turn on the heating or cooling switches yet.
4. Water Bottle Installation: Open the lower cabinet door. Insert the probe into the cap of a 3 or 5-gallon Primo water bottle. Slide the bottle into the cabinet.

Image: A person demonstrating the easy bottom-loading process by sliding a 5-gallon water bottle into the dispenser's lower cabinet.

5. Prime the System: Before turning on the heating or cooling, dispense water from the cold and hot spouts until water flows steadily. This removes air from the lines.
6. Activate Heating/Cooling: Once primed, turn on the hot and cold water switches located on the back of the unit. Allow approximately 15-20 minutes for water to reach optimal temperatures.

Image: The water dispenser with its bottom door open, revealing the 5-gallon water bottle securely placed inside, highlighting the bottom-loading design.

Operating Instructions

Your Primo water dispenser offers three temperature settings: hot, cool, and ice-cold water.

• Dispensing Cold Water: Place your cup under the cold water spout. Press the cold water button/lever.

Image: A person filling a glass with cold water from the dispenser, demonstrating the ease of use for chilled beverages.

• Dispensing Hot Water: This dispenser features a child safety lock for the hot water. To dispense, slide the child safety lock (usually a red button or lever) and then press the hot water button/lever.

Image: A person preparing a hot beverage by dispensing hot water from the dispenser into a mug, illustrating the hot water function.

• Dispensing Cool Water: Place your cup under the cool water spout. Press the cool water button/lever.
• Child Safety Lock: Always ensure the child safety lock for the hot water is engaged after use to prevent accidental burns.

Maintenance

Regular maintenance ensures optimal performance and longevity of your dispenser.

• Self-Sanitizing Feature: This dispenser includes a self-sanitizing feature that uses harmless ozone to sanitize the water reservoirs and lines. Refer to your quick start guide or the dispenser's control panel for instructions on activating this cycle. It is recommended to run this cycle periodically.
• Drip Tray Cleaning: The removable drip tray should be emptied and cleaned regularly to prevent overflow and bacterial growth. It is dishwasher-safe for easy cleaning.
• Exterior Cleaning: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
• Condenser Coil Cleaning: Periodically clean the condenser coils on the back of the dispenser with a vacuum cleaner or brush to maintain efficiency. Ensure the unit is unplugged before cleaning the coils.

Troubleshooting

If you encounter issues with your dispenser, consult the following table before contacting customer support:

Specifications

Warranty and Support

Primo Water Corporation provides a limited warranty for this product. For specific warranty details, please refer to the warranty card included with your purchase or visit the official Primo Water website. For technical assistance, troubleshooting beyond this manual, or to inquire about replacement parts, please contact Primo customer support directly.

Online Resources: www.primowater.com