Plantronics D100-M USB DECT Adapter (Microsoft Variant) User Manual

Introduction

The Plantronics D100-M USB DECT Adapter is designed to expand the connectivity options of your existing DECT wireless headset, allowing it to be used with your PC. This variant is optimized for Microsoft Lync and Microsoft OCS 2007, providing seamless integration with these communication platforms.

Utilizing DECT technology, the adapter delivers advanced wideband audio with CAT-iq technology for high-definition voice quality. It offers a wireless roaming range of up to 300 feet from your PC, enabling multi-tasking without being tethered to your workstation. The DECT technology also helps eliminate interference from Wi-Fi networks, ensuring clear communication.

The adapter features 180-degree articulation for optimal positioning when connected to a PC USB port.

Package Contents

• Plantronics D100-M USB DECT Adapter
• User Documentation (this manual)

Image: The Plantronics D100-M USB DECT Adapter, a compact black device with a USB-A connector that articulates.

Setup Instructions

1. Connect the Adapter: Insert the Plantronics D100-M USB DECT Adapter into an available USB port on your computer. The adapter is designed with 180-degree articulation for flexible positioning.
2. Driver Installation: Your computer should automatically detect the device and install necessary drivers. If prompted, follow the on-screen instructions.
3. Pairing with DECT Headset:
   • Ensure your Plantronics DECT wireless headset is in pairing mode. Refer to your headset's specific user manual for instructions on how to activate pairing mode.
   • The D100-M adapter will automatically attempt to pair with nearby DECT headsets in pairing mode. A successful connection is typically indicated by a solid light on the adapter or an audible confirmation from your headset.
   • If pairing does not occur automatically, you may need to initiate pairing manually through your computer's sound settings or the Plantronics software utility (if installed).
4. Software Configuration (Microsoft Lync/OCS): For optimal performance with Microsoft Lync or OCS 2007, ensure your communication software is configured to use the Plantronics D100-M as the default audio device for calls.

Operating Instructions

Once the D100-M adapter is successfully connected and paired with your DECT headset, you can begin using it for PC-based communications.

• Making/Receiving Calls: Use your Microsoft Lync or OCS 2007 application to make or receive calls. Audio will be routed through your paired DECT headset.
• Wireless Freedom: Enjoy the flexibility of moving up to 300 feet away from your PC while maintaining clear communication. This allows for multi-tasking and movement during calls.
• Audio Quality: The adapter provides advanced wideband audio for superior voice clarity, enhancing your communication experience.

Maintenance

To ensure the longevity and optimal performance of your Plantronics D100-M USB DECT Adapter, follow these simple maintenance guidelines:

• Cleaning: Gently wipe the adapter with a dry, soft cloth. Avoid using liquid cleaners or solvents, as these can damage the device.
• Storage: When not in use, store the adapter in a cool, dry place, away from direct sunlight and extreme temperatures.
• Handling: Handle the adapter with care. Avoid dropping it or subjecting it to strong impacts.

Troubleshooting

If you encounter issues with your D100-M USB DECT Adapter, try the following troubleshooting steps:

• No Audio/Connection:
  • Ensure the adapter is securely plugged into a functioning USB port.
  • Verify that your DECT headset is powered on and successfully paired with the D100-M adapter. Re-initiate the pairing process if necessary.
  • Check your computer's sound settings to confirm the D100-M is selected as the default communication device.
  • Restart your computer and try again.
• Poor Audio Quality:
  • Ensure you are within the 300-foot operating range of the adapter. Obstacles can reduce range.
  • Check for potential sources of interference, although DECT technology is designed to minimize this.
  • Verify that your headset's battery is sufficiently charged.
• Software Compatibility: If using with Microsoft Lync/OCS, ensure your software version is compatible and properly configured. Consult your IT administrator if issues persist.

Specifications

Warranty and Support

For warranty information and technical support, please refer to the official Plantronics (now Poly) website or contact their customer service directly. Keep your proof of purchase for warranty claims.

For further assistance, visit the Poly Support Website.