1. Introduction
This manual provides comprehensive instructions for the safe and efficient installation, operation, and maintenance of your Hatco GRA-60D3 Glo-Ray 60-inch Dual Infrared Warmer. Please read all instructions carefully before using the appliance to ensure proper function and to prevent injury or damage.
2. Safety Information
Always observe basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury. This appliance is intended for commercial use only. Ensure all electrical connections comply with local and national electrical codes.
- Electrical Hazard: Disconnect power before servicing or cleaning.
- Hot Surface: The warmer's surfaces and heating elements become extremely hot during operation. Avoid direct contact.
- Proper Installation: Ensure the unit is installed by a qualified professional in accordance with all applicable codes.
- Ventilation: Do not block ventilation openings.
3. Setup
Upon receiving your Hatco GRA-60D3 warmer, carefully inspect the packaging and unit for any shipping damage. Report any damage immediately to the carrier and your dealer.
3.1 Unpacking
- Remove the warmer from its packaging.
- Remove all protective plastic film and packing materials from the unit.
- Retain packaging for future transport if needed.
3.2 Installation
The Hatco GRA-60D3 is designed for overhead mounting. Installation should be performed by a qualified electrician or service technician.
- Ensure the mounting surface can support the weight of the warmer.
- Maintain adequate clearance around the unit as specified in the installation guide provided with the product.
- Connect the unit to a dedicated electrical circuit as per the electrical specifications.
Figure 1: An overhead view of the Hatco GRA-60D3 Glo-Ray infrared food warmer, showcasing its dual heating elements and aluminum construction.
3.3 Electrical Connection
Verify that the power supply voltage matches the rating plate on the warmer. The unit requires a specific voltage and amperage. Consult a qualified electrician for proper wiring and connection to the power source.
4. Operating Instructions
The Hatco GRA-60D3 Glo-Ray warmer is designed to hold hot food at serving temperatures. It features toggle controls for easy operation.
4.1 Powering On/Off
- Ensure the warmer is properly installed and connected to a power source.
- Locate the toggle switch(es) on the unit.
- Flip the toggle switch(es) to the 'ON' position to activate the infrared heating elements. The elements will begin to glow and produce heat.
- To turn off the warmer, flip the toggle switch(es) to the 'OFF' position.
4.2 Food Holding
Place pre-heated food directly under the warmer. The infrared heat will maintain the food's temperature without drying it out. For optimal results, use appropriate food pans and covers.
5. Maintenance
Regular cleaning and maintenance will ensure the longevity and optimal performance of your Hatco Glo-Ray warmer.
5.1 Cleaning
- Always disconnect power before cleaning.
- Allow the unit to cool completely.
- Wipe down exterior surfaces with a damp cloth and mild detergent. Avoid abrasive cleaners or scouring pads.
- Clean the heating elements and reflectors carefully with a soft, dry cloth. Do not use water or liquid cleaners directly on the elements.
- Ensure all surfaces are dry before reconnecting power.
5.2 Inspection
Periodically inspect the power cord for damage. Check for any loose connections or signs of wear on the heating elements. If any damage is observed, contact a qualified service technician.
6. Troubleshooting
Refer to the following table for common issues and their potential solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Warmer does not turn on | No power supply Toggle switch is OFF Faulty wiring | Check power outlet and circuit breaker Flip toggle switch to ON Contact a qualified electrician |
| Insufficient heat output | Heating element failure Incorrect voltage | Contact service technician for element replacement Verify power supply voltage |
| Unit makes unusual noise | Loose components Internal issue | Disconnect power and inspect for loose parts. If noise persists, contact service. |
If the problem persists after attempting these solutions, contact Hatco customer support or a qualified service technician.
7. Specifications
The following are key specifications for the Hatco GRA-60D3 Glo-Ray Infrared Warmer:
- Model: GRA-60D3
- Brand: Hatco
- Type: Dual Infrared Food Warmer
- Construction: Aluminum
- Length: 60 inches
- Heating Elements: Tubular Metal Heater Rods (Double)
- Spacing: 3-inch spacer between elements
- Controls: Toggle Switches
- Wattage: 2100 Watts
- ASIN: B00INA220S
- Date First Available: February 25, 2014
8. Warranty Information
Hatco products are manufactured with quality and durability in mind. This product is covered by a manufacturer's warranty. For specific warranty terms, conditions, and registration details, please refer to the official warranty documentation included with your purchase or visit the Hatco website. Keep your proof of purchase for warranty claims.
9. Customer Support
For technical assistance, parts, or service inquiries regarding your Hatco GRA-60D3 Glo-Ray Warmer, please contact Hatco customer support. Have your model number and serial number ready when contacting support.
Hatco Corporation
Contact information can typically be found on the Hatco official website or in the documentation provided with your unit.
