Polycom VVX 600 IP Phone User Manual

1. Introduction

This manual provides instructions for the setup, operation, and maintenance of the Polycom VVX 600 IP Phone. The Polycom VVX 600 is a business media phone designed for enhanced communication and productivity.

Figure 1: Polycom VVX 600 IP Phone, front view.

2. Package Contents

Ensure all items are present before proceeding with installation:

• Polycom VVX 600 IP Phone unit
• Handset
• Handset cord
• Ethernet cable
• Desk stand

Note: A power supply unit is not included with this phone. The phone is designed to be powered via Power over Ethernet (PoE) or an optional external AC power adapter (sold separately).

3. Setup

3.1 Assembling the Phone

1. Attach the desk stand to the back of the phone unit.
2. Connect the handset cord to the handset and the handset port on the phone.

3.2 Connecting to the Network and Power

The VVX 600 supports Power over Ethernet (PoE) for both power and network connectivity. If PoE is not available, an optional AC power adapter is required.

• PoE Connection: Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled network switch or injector.
• Non-PoE Connection:
  1. Connect the optional AC power adapter to the power port on the phone and then to a power outlet.
  2. Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a network switch or router.

Figure 2: Rear view of Polycom VVX 600, illustrating connection ports.

3.3 Initial Configuration

Upon first power-up, the phone will attempt to connect to the network and provision itself. This process may involve downloading firmware and configuration files from your network server. Follow any on-screen prompts.

For advanced configuration, such as SIP registration or specific network settings, access the phone's web interface using its IP address. Consult your network administrator for specific details.

4. Operating the Phone

4.1 Basic Call Functions

• Making a Call: Pick up the handset or press the Speakerphone button, then dial the number and press the Dial soft key or #.
• Answering a Call: Pick up the handset or press the Speakerphone button when the phone rings.
• Ending a Call: Hang up the handset or press the End Call soft key.
• Mute: Press the Mute button to mute your microphone during a call. Press again to unmute.
• Volume Control: Use the volume buttons to adjust handset, headset, or speakerphone volume during a call, or ringer volume when idle.

4.2 Key Features

• 16 Lines (Registrations): The phone supports up to 16 line registrations, allowing for multiple lines or accounts.
• Flexible Line Appearance: One or more line keys can be assigned for each line extension, providing flexibility in managing calls.
• Polycom HD Voice: Experience clear, high-definition audio quality for improved communication.
• Local Three-Way Audio Conferencing: Initiate a three-way conference call directly from your phone.
• 4.3-inch LCD Touchscreen: The 480x272 pixel resolution LCD provides an intuitive interface for navigation and feature access.

5. Maintenance

To ensure optimal performance and longevity of your Polycom VVX 600 IP Phone, follow these maintenance guidelines:

• Cleaning: Use a soft, dry, lint-free cloth to clean the phone's surface and screen. Avoid abrasive cleaners, solvents, or aerosol sprays.
• Environment: Operate the phone in a clean, dry environment, away from direct sunlight, excessive heat, and moisture.
• Cables: Periodically check all cable connections to ensure they are secure.
• Firmware Updates: Your network administrator typically manages firmware updates. Ensure your phone's firmware is kept up-to-date for security and feature enhancements.

6. Troubleshooting

This section addresses common issues you might encounter with your Polycom VVX 600 IP Phone.

7. Specifications

8. Support and Warranty

For technical assistance, configuration support, or warranty information, please contact your Polycom reseller or network administrator. Polycom provides support through authorized channels.

This product may be eligible for extended protection plans. Please refer to your purchase documentation for details on available protection options.