1. Introduction
This manual provides instructions for the Plantronics 86919-01 WH300 Monaural Headset, designed as a spare or replacement headset for the Plantronics CS510 and CS500 Series wireless systems. This headset utilizes DECT 6.0 wireless technology for clear communication.
Image 1.1: Plantronics WH300 Monaural Headset. This image displays the Plantronics WH300 monaural headset. It features an over-the-head design with a single earpiece and an adjustable microphone boom. The headset is black with control buttons on the earpiece.
2. Package Contents
The Plantronics 86919-01 package includes:
- Plantronics WH300 Monaural Headset (Spare/Replacement)
Note: This product is a spare headset only and does not include a charging base or other accessories. These components are typically part of the original CS510 or CS500 Series system.
3. Setup and Pairing
To use your new Plantronics WH300 spare headset, it must be paired with your existing Plantronics CS510 or CS500 Series base unit.
- Charge the Headset: Before initial use, ensure the headset battery is charged. Place the WH300 headset into the charging cradle of your CS510 or CS500 Series base unit. The charging indicator on the headset or base should illuminate. Allow approximately 20 minutes for a minimum charge, or up to 3 hours for a full charge.
- Initiate Pairing Mode on Base: Locate the subscription button on your CS510 or CS500 Series base unit. Press and hold this button for approximately 3 seconds until the subscription indicator light on the base begins to flash.
- Initiate Pairing Mode on Headset: While the base unit's subscription indicator is flashing, press and hold the volume up button on the WH300 headset for approximately 3 seconds until the headset's indicator light begins to flash.
- Confirm Pairing: Once pairing is successful, the subscription indicator light on the base and the indicator light on the headset will turn solid green. This indicates that the headset is now linked to the base unit and ready for use.
If pairing fails, repeat the steps. Ensure the headset is within range of the base unit during the pairing process.
4. Operating Instructions
The Plantronics WH300 headset offers intuitive controls for managing calls.
- Power On/Off: To power on the headset, press and hold the Call Control button until the indicator light flashes. To power off, repeat the action.
- Answer/End Call: Press the Call Control button once to answer an incoming call or end an active call.
- Volume Adjustment: Use the Volume Up (+) and Volume Down (-) buttons on the headset to adjust the listening volume.
- Mute/Unmute: Press the Mute button on the headset to mute your microphone during a call. Press it again to unmute.
- Wearing Style: The WH300 is an over-the-head monaural headset. Adjust the headband for a comfortable and secure fit. Position the microphone boom approximately two finger-widths from the corner of your mouth.
5. Maintenance
Proper care ensures the longevity of your headset.
- Cleaning: Wipe the headset with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners.
- Storage: When not in use, store the headset on its charging base or in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: For optimal battery life, avoid fully discharging the battery frequently. Charge the headset regularly. If storing for an extended period, charge the battery at least once every three months.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No audio in headset. | Headset not paired; headset battery low; headset out of range. | Ensure headset is paired (Section 3). Charge the headset. Move closer to the base unit. |
| Headset not charging. | Improper placement on base; faulty battery (less common for new spare). | Ensure headset is correctly seated in the charging cradle. Verify the base unit is powered. If issue persists, contact support. |
| Cannot hear caller or caller cannot hear me. | Volume too low/high; microphone muted; incorrect base settings. | Adjust headset volume. Check if microphone is muted. Refer to your CS510/CS500 Series base manual for audio settings. |
| Headset loses connection. | Out of range; interference. | Move closer to the base unit. Avoid placing the base near other electronic devices that may cause interference. |
7. Specifications
| Model Number | 86919-01 (WH300) |
| Compatibility | Plantronics CS510 and CS500 Series Wireless Systems |
| Connectivity Technology | DECT 6.0 Wireless |
| Wearing Style | Over-the-Head, Monaural |
| Battery Life | Up to 9 hours talk time (approximate) |
| Weight | 7.2 ounces (approximate) |
| Dimensions | 7.5 x 6.5 x 2.5 inches (approximate) |
| Material | Plastic |
| Special Features | Noise Cancellation (microphone) |
8. Warranty and Support
For warranty information and technical support, please refer to the documentation included with your original Plantronics CS510 or CS500 Series system, or visit the official Plantronics (now Poly) website. You can typically find support resources, FAQs, and contact information there.
Online Support: www.poly.com/us/en/support
