1. Introduction
This user manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your BenQ GL2450 24-inch Widescreen LCD TFT Monitor. Please read this manual thoroughly before using the monitor to ensure proper and safe operation.
The BenQ GL2450 LED backlit monitor is designed to deliver exceptional visual quality for various applications, from viewing documents to enjoying multimedia content. It features a dynamic contrast ratio of 12,000,000:1, Senseye Human Vision Technology for optimized viewing, a rapid 5ms response time, and DVI connectivity, ensuring every image detail is rendered with clarity and precision.

Figure 1.1: BenQ GL2450 Monitor Front View
This image shows the BenQ GL2450 monitor from the front, featuring its sleek black bezel and stand. The screen displays the BenQ logo prominently against a purple background, highlighting the monitor's display capabilities.
2. Important Safety Information
To prevent damage and ensure safe operation, please observe the following safety precautions:
- Power Source: Use only the power cord and adapter supplied with the monitor. Connect to a grounded power outlet.
- Ventilation: Do not block ventilation openings. Allow adequate space around the monitor for proper airflow.
- Liquid and Moisture: Keep the monitor away from water, rain, or excessive moisture. Do not place objects filled with liquids on the monitor.
- Cleaning: Unplug the monitor before cleaning. Use a soft, dry cloth. Do not use liquid cleaners or aerosol cleaners.
- Placement: Place the monitor on a stable, flat surface. Avoid placing it in direct sunlight or near heat sources.
- Servicing: Do not attempt to service the monitor yourself. Refer all servicing to qualified service personnel.
3. Package Contents
Please check the package contents upon unpacking. If any items are missing or damaged, contact your retailer.
- BenQ GL2450 Monitor
- Monitor Stand (Base and Neck)
- Power Cord
- VGA Cable
- DVI Cable
- Quick Start Guide
- Driver CD (if applicable)
4. Setup
4.1 Attaching the Stand
- Carefully place the monitor screen-down on a soft, clean surface to prevent scratches.
- Align the stand neck with the slot on the back of the monitor.
- Gently push the neck into the slot until it clicks into place.
- Attach the stand base to the bottom of the stand neck and secure it with the captive screw.
4.2 Connecting the Monitor
Connect the monitor to your computer using the appropriate cable.
- VGA Connection: Connect one end of the VGA cable to the VGA port on your computer and the other end to the VGA port on the monitor. Tighten the screws on the VGA connector.
- DVI Connection: Connect one end of the DVI cable to the DVI port on your computer and the other end to the DVI port on the monitor. Tighten the screws on the DVI connector.
- Power Connection: Connect the power cord to the monitor's power input and then plug the other end into a grounded electrical outlet.

Figure 4.1: BenQ GL2450 Monitor Rear View with Ports
This image displays the back of the BenQ GL2450 monitor, highlighting the various input ports, including VGA and DVI, and the standard VESA mounting holes for alternative mounting solutions.
5. Operating the Monitor
5.1 Powering On/Off
Press the power button located on the lower right bezel of the monitor to turn it on or off. The power indicator light will illuminate when the monitor is on.
5.2 On-Screen Display (OSD) Menu
The OSD menu allows you to adjust various monitor settings. Use the control buttons located on the lower right side of the monitor to navigate the menu.
- Menu Button: Press to open the OSD menu or enter a sub-menu.
- Up/Down Buttons: Use to navigate through menu options or adjust values.
- Enter Button: Press to confirm a selection.
- Exit Button: Press to exit the current menu or return to the previous level.
Common OSD Menu Options:
- Picture: Adjust brightness, contrast, sharpness, gamma, and color temperature.
- Display: Adjust H/V position, pixel clock, and phase for analog input.
- Audio: Adjust volume (if speakers are present or via headphone jack).
- System: Language selection, OSD timeout, OSD position, DDC/CI, and reset to factory settings.
- Information: Displays current resolution and refresh rate.

Figure 5.1: BenQ GL2450 Monitor Displaying Content
This image shows the BenQ GL2450 monitor actively displaying a colorful scene, demonstrating its picture quality and vibrant color reproduction. The scene includes a carousel and a large Ferris wheel.
6. Maintenance
6.1 Care and Cleaning
Proper care will extend the life of your monitor. Follow these guidelines:
- Screen Cleaning: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, dampen the cloth slightly with water or a mild, non-abrasive screen cleaner. Do not spray liquid directly onto the screen.
- Casing Cleaning: Use a soft, dry cloth to clean the monitor casing. Avoid using strong detergents or abrasive cleaners.
- Dusting: Regularly dust the monitor and its ventilation openings to prevent overheating.
- Storage: If storing the monitor for an extended period, unplug it and store it in a cool, dry place, preferably in its original packaging.
7. Troubleshooting
If you encounter issues with your monitor, refer to the table below for common problems and their solutions.
Problem | Possible Cause | Solution |
---|---|---|
No image on screen | Power cable not connected; Video cable not connected; Monitor off. | Ensure power and video cables are securely connected. Press the power button to turn on the monitor. |
Image is blurry or distorted | Incorrect resolution; Loose video cable; Auto-adjustment needed (VGA). | Set the display resolution to 1920x1080. Check video cable connection. For VGA, use the OSD menu to perform auto-adjustment. |
Colors are incorrect | Color settings in OSD; Faulty video cable. | Adjust color settings in the OSD menu. Try a different video cable. |
Monitor goes into power saving mode | No signal from computer; Computer in sleep mode. | Ensure computer is on and not in sleep mode. Check video cable connection. |
8. Specifications
Feature | Detail |
---|---|
Brand | BenQ |
Model Number | GL2450-T |
Screen Size | 24 inches |
Display Type | LCD TFT LED Backlit |
Resolution | 1920 x 1080 (Full HD) |
Aspect Ratio | 16:9 |
Response Time | 5 ms |
Brightness | 250 cd/m² |
Contrast Ratio | 1000:1 (Static), 12,000,000:1 (Dynamic) |
Viewing Angle | 170° (H) / 160° (V) |
Connectivity | VGA (D-Sub), DVI |
Power Consumption | 34 W (Operating) |
Dimensions (W x H x D) | 57.9 x 43.6 x 17.9 cm (with stand) |
Weight | 4.1 kg |
VESA Mount Compatible | Yes |
9. Warranty and Support
9.1 Warranty Information
The BenQ GL2450 monitor comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official BenQ website for detailed warranty terms and conditions specific to your region.
9.2 Customer Support
For technical assistance, product inquiries, or service requests, please contact BenQ customer support. Contact information can typically be found on the BenQ official website or in the quick start guide provided with your monitor.
Note: Specifications and design are subject to change without notice.