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CSR REPORT 2017
S U S T A I N A B I L I T Y

1   


 2017BenQ3C L.I.F.E  
2017BenQ  BenQ TUV RheinlandBenQ DLP CinematicColorTM 
2017InstaShow IF DesignGood Design BenQ W11000IF Designreddot award BenQ treVolo SIF Design554K UHD HDR654K UHD BenQ MindDuoSW320GS1 LED Good Design 
BenQ  BenQ WiT  BenQ 20173R 
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CSR REPORT 2017 03

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CSR REPORT 2017



2017 2017 2017 2017 2017 2017 2017

BenQ InstaShow IF DesignGood Design
BenQ treVolo S IF Design
BenQ EX3200R reddot award
BenQ W11000 IF Designreddot award
BenQ WiT MindDuo Good Design
BenQ SW320 Good Design
BenQ GS1 LED Good Design 

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IF DESIGN AWARD

78
awards

RED DOT AWARD

56
awards

G MARK

63
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IDEA

5
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Total
202+


10

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    2017 

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TEBA
ICC (international Color Consortium)
SDN Taiwan (SERVICE DESIGN NETWORK)

Climate Savers Computing Carbon Trust Green PeaceiNEMI International Electronics Manufacturing Initiative 



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CSR REPORT 2017
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9 8.8
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CSR REPORT 2017

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CSR REPORT 2017


201718,125,422 201619,092,1685.06% 56.8%
    
2017 

2017 2016  ;  ;  
2017 DLP 2016 12%; 2018  4K UHD  CinematicColorTM  Rec.709   

1.
2017 2.6% 2018  2.5%   
23

 
2017500 7002018    1080P4K 
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24

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(Risk Management Committee, RMC)   

(Business Continuity Management System, BCMs)   
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20174    KRI(Key Risk Indicator)     
        

CSR REPORT 2017
 (Business Continuity Management System, BCMs)
1.         2.   (BCMs) BCMBCM     

    2017- ()   
25


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CSR REPORT 2017


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27

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CSR REPORT 2017

BenQ BenQ     BenQ      2017BenQ   (EU General Data Protection Regulation, GDPR)2017 GDPR
29

5  

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ISO14001OHSAS 18001  
    

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CSR REPORT 2017

   

    

ISO 14001OHSAS 18001

33


    3R  
2010~2017

 BenQ
   20173R 

 2010 2011 2012 2013 2014 2015 2016 2017

 32260 37095 31280 30656 29321 28046 33712 32903

 11786 13639 10167 7062 7547 8397 8313 6301

 998 939.6 974 951 932 1027 1169 959

 533.8 758.6 787 651 490 574 529 480

 314.4 548 515 380 288 309 433 552

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CSR REPORT 2017

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39


  2017    ecoFACTS    
ecoFACTS label

40


     voice of customer  

       

     


  Customer Care CenterCC   CC    
/
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2017

CSR REPORT 2017

95% 98% 97% 96% 93% 98% 98% 98% 98% 98% 97% 97% 100% 90% 80% 70% 60% 50%
Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17


2017 97      

      
2017  



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CSR REPORT 2017

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ISO 9001 ISO 13485 BenQ 
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B2  (Design Phase)

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CSR REPORT 2017
BenQ  BSMI () ETC ()SGS ( ) /
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 :  (Pre-MP Quality Management)
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 (Field Site Quality Management)
   (IFR, Initial Failure Rate)(AFR, Annual Failure Rate)
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 (2) ISO 13485

46

ISO 9001
ISO 13485
BenQ  (Audit & Management Review)(Consultation)  (Enforcement)    BenQ  



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Consultation

Enforcement



Value
Non-Routine Jobs
Project Management - System
Routine Jobs Audits / Daily Operation / User's feedback


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CSR REPORT 2017
BenQ 


  


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BenQ Green Product


   


Eco-labeling/TCO EPEAT/Energy Star CECP/SEPA PC3R/TGM/TEL


1. 
BenQ  (SUP-QM-07-02)11 RoHS    
BenQ   (iNEMI) (Green Peace)(EU) 
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47



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VOCs  REACH SVHC:18 REACH SVHC:19 (2- )   

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48

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CSR REPORT 2017




LED panel
Ambient Light Sensor backlight
Proximity Sensor 
Power saving Power o 
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PWMPower o burst mode 
Eco preset%
 
OSD Timer 



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LED
(Color Wheel) 
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BenQ GL2450-B

BenQ GL2460-B

BenQ BL2420-TF

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50

7  


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54

2016

 ISO 9001 ISO 13485 ISO 14001 OHSAS 18001 SA 8000

  15 1 12 8 2



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BSCI

  

3

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1

1

CSR REPORT 2017

 

 

5

6

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RFQ   RoHSREACHWEEEErP  RFQ   

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---  (15%) 
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(IMO)  -2020 (bunker)0.5%   
       
55

8


  



      

 90% 90%
20171231 1,315 50 30%70% 


  
2017 1315 924 391
20171231 1,380



     

  223 225 156 106 95

  168 163 68 59 52

2017.12.31 


201720.91% 1.74%2017 52.70% 10.54%

58


      TTQS 
          

Win CampNew Comer Orientation Program  HR ... Professional Program 

  Competency  Training Program      2017IBM B2B

CSR REPORT 2017



Program Name


Fresh Leader Program


Session I



Action Leader Program



Session II

PDCA

OJT  

Session III Session IV Session V


 

   
 

Strategic Leader Program 

   
 
   

Top Development Program

         



(: PDCAPlan-Do-Check-Action, OJTOn Job Training, HRMHuman Resource Management)

 

  (Manager Induction Program)  (FLP/ALP/SLP)package (TDP) 100 package     2017  
   

 


               
59


 
 
 

 


  ISO 14001OHSAS 18001 

    



 
 
  




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36 3. 

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2. 

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 4. 

5.  6.  7.  8. 2885 9. 

1.  10
2. 20 3. 30

60

    
     

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2017

CSR REPORT 2017

OHSAS 18001
   5( 50%)   
1234  
     

2016 
  

GRI ( IR )

GRI ( LDR )

GRI ( ODR )

0

0

0

0

0

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0

0

0

GRI ( AR )
315.03
615.44
930.47

 
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(AR)=/×200,000* (*5040 100)  
61


  2005 2 2007  2011 


2005 2006 2007 2007 2008 2009 2010 2011 2011 2012 2012 2013 2014 2016 2016 2017

               

62

 2017 95%  100%      2017 620  

       
       
      
   

 

        ( ...) 2015H22017 70    

9  

64

65


200311 BenQ Foundation     




2006  
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CSR REPORT 2017

-
2017  58 5,900 

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67

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CSR REPORT 2017

68

69


 (Digital Opportunity Center, DOC) 2008 21DOC    2013DOC  DOC   
DOC
1. 15 DOC

DOC 
2. DOC  DOC    DOC
3. DOC  DOC 
4.  DOC 

DOC

70



CSR REPORT 2017



4221970  2010  
2017      2017      ()



  

 4/10- 4/28 1-5, 10-30

 DIY

4/20

9

 4/17- 4/18

7.8

 

4/20

6



71

CSR REPORT 2017

20180310  
 2,300  ! 


  !
   

72


2006511  T  2009
2013 3  2017 1525  83,690()
     



NO 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

11

 

12 

13 

14 

15 



 3 7 3 1 9 4 4 2 4 2
11
3 2 4 2 61

(NTD) 2,700
40,000 3,760 3,000 5,870 2,097 1,396 600 3,000 2,500
11,020
6,000 700 800 247
83,690

73

GRI Standards





GRI 102-1 102-2 102-3 102-4 102-5 102-6 102-7
102-8
102-9 102-10
102-11

102-12

102-13 102-14
 102-15



102-16 102-17

102-18

102-21



102-22 102-23 102-25
102-27

102-35


 /           /  ( CSR)  

                  

          NA 
N/A
/     

 

   



  

74

CSR REPORT 2017




GRI 102-40

 

102-41
102-42 102-43

102-44

102-45 102-46 102-47 102-48
102-49



102-50 102-51 102-52 102-53 102-54 102-55

102-56




               GRI   




       N/A        GRI Standards

  






75

GRI Standards




GRI 201-1


   

 



201-2 

N/A


 


201-3 201-4 202-1 202-2
203-1
203-2
205-1 205-2 205-3


/
 
 
 
 
 



  



  


2017     

76

CSR REPORT 2017


 


GRI
301-1
301-2 301-3 302-1 302-2 302-3 302-4 302-5 303-1



       


NA
       



303-2 

N/A



303-3 304-1 304-2 304-3

304-4

305-1 305-2 305-5  305-6





  IUCN  GHG() GHG() GHG

   

  



N/A

 
 

305-7 306-1 306-2 306-3 306-4 306-5
307-1

SoxNox     


     


  
     
2017 (R134-A) 0CO2e

77

GRI Standards





GRI

 

401-1
401-2 402-1 403-1

 

403-2 403-3



403-4 404-2
404-3

 

405-1 405-2


  
 ()


  
 


 
   
  

 
   
 N/A  

N/A



406-1

  

  407-1



408-1

 409-1  410-1

   
  
  
 

   NA

  
  : 1:0.8   : 1.02:1
100 

78

CSR REPORT 2017





GRI







 412-3  NA



 

413-1 414-1 414-2

 

 


   

 415-1 

N/A

 

416-1 416-2


 


417-1
417-2 417-3 418-1 419-1

 
 
  
 

/
 



      

       100%( )
  

Other Topic



GRI

 

BenQ-1 BenQ-2

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79

10 

1984 BenQ 2008 2017     http://www.benq.com.tw/about/csr

2017 

GRI Global Reporting Initiative Sustainability Reporting Standards Core

   11416  +886-2-2727-8899  +886-2-2797-9288 http://corp.benq.com.tw/

CSR REPORT 2017


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