BenQ SA900. 獲「2016 Design Awards」. 2016. BenQ ER Series. 獲「2016 Design Awards」. 2016. BenQ CH100 獲「2016 Design Awards」. 2016. BenQ 多人 ...
CSR REPORT 2016
S
U
S
T
A
I
N
A
B
I
L
I
T
Y
1 2016
2 2016
3 2016
4 2016
2016 BenQ 3C L.I.F.E
BenQ 2016 DLP 4K UHD THX® InstaShow IF DesignGood DesignBenQ treVolo SA G-Mark 201655 4K UHD HDR 65 4K UHD BenQ WiT 2016 24
2016 BenQ BenQ DLP 2017 4K
BenQ WiT 2016 BenQ 4%
BenQ 2016 Work Smart Play Hard 2016
BenQ Because if it matters to youit matters to us
Conway Lee
5 2016
6 2016
1984 4 21 2007 9 1 2001 12 5 40.86 286 2016 114 16 1,246 / 384 2016 12
7 2016
Projector
LCD Monitor
Cloud Consumer Electronic Product
8 2016
Mobile Communication Product
Digital Display
LED Design Lighting
2014 2015 2016
9 2016
30 43 100
BenQ
/
/
/ ( ) /
- - - - - -
/ ( )
10 2016
11 2016
3C
12 2016
13 2016
14 2016
312 72 iF 60 red dot 5 IDEA 58 G Mark BusinessWeek BenQ
2016 BenQ InstaShow IF DesignGood Design
2016 BenQ w2000 EISA award for European Home Theatre Projector 2016-2017
2016 BenQ treVolo S G-Mark 2016
2016 BenQ treVolo A G-Mark 2016
2016 BenQ W11000 THX / isf 4K BenQ 1 4 THX®
2016 BenQ WiT 2016 24
2016 BenQ InstaShow Good Design
2016 BenQ LED i500 2016
2016 BenQ W8000 hifitest.de Outstanding Aaward
2016 BenQ W11000 2016
2016 BenQ treVolo S 2016
2016 BenQ XR Seires 2016 Design Awards
2016 BenQ VZ70 Series 2016 Design Awards
2016 BenQ E7 Series 2016 Design Awards
2016 BenQ RL55 Series 2016 Design Awards
2016 BenQ SA900 2016 Design Awards
2016 BenQ ER Series 2016 Design Awards
2016 BenQ CH100 2016 Design Awards
2016 BenQ InstaShow 2016 Design Awards
2016 BenQ treVolo S 2016 Design Awards
2016 BenQ treVolo A 2016 Design Awards
72 IF DESIGN AWARD Awards
60 RED DOT AWARD Awards
G MARK
58
Awards
05 I D E A Awards
Total
195+
Global design awards
2015
/
TEBA ICC(international Color Consortium)
Climate Savers ComputingCarbon Trust Green PeaceiNEMI International Electronics Manufacturing Initiative
15 20165
16 2016
Bringing Enjoyment`N'Quality to LifeBenQ LED
BenQ BenQ 2020 2020 50%
BenQ 2004 BenQ WiT LED WiT
BenQ
BenQ
BenQ
17 2016
18 2016
19 2016
2010
BenQ
BenQ
AA 1000APS (AA 1000 Accountability Principle Standard AA 1000APS) AA 1000APS -- (Inclusivity) (Materiality) (Responsiveness)
20 2016
AA 1000APS
1.
2.
3.
1. CSR
2.
(Inclusivity)
1.
2.
3.
100%
QBR
21 20165
22 2016
(Materiality)
(GRI Standards)
30 116
1~10 12
(Responsiveness)
1 2 3 4 5
6
7 8 9 10 11 12
( X : ,Y : )
9.0
9
8.8
11
8.6
8.4
8
8.2
1
34
5
2
6 7
10
8.0
12
7.8
8.8
9.0
9.2
9.4
9.6
9.8
10
23 2016
24 2016
4 1 14
25 2016
IMD
EMBA Thunderbird EMBA
South Mississippi
26 2016
5
100%
2016 19,092,168 2015 19,742,574 3.29% 570%2016 183,760
2016
BenQ
2015 ;
BenQ DLP ; 2015 5% BenQ 12% ; BenQ 2016 THX DLP 4K
PC/NB 2016 1 2500 1.4% 2017 1 2300 1.3% 4K UHD QHD
: 2016 5% 2016
27 2016
28 2016
(1) 2016 24 35% / /
(2) 2016
(3)
A. /
B.
(1)
(2) ,
( )
(3)
A.
B.
C.
D.
(Risk Management Committee, RMC) (Business Continuity Management System, BCMs)
(Risk Management Committee, RMC)
( )
2016 4 KRI(Key Risk Indicator)
(Business Continuity Management System, BCMs)
2016 -
(BCMs)
BCM BCM
2016 - ( )
2016 30 4
2016 2015 2016
29 2016
2016 TV 2nd source
2016 "HISENSE INTERNATIONAL SINGAPOREHOLDINGS PTE. LTD"
( ...)
BenQ
2
MERS
30 2016
panel
TV: LG CSOT. CSOT 2nd source. LG OC .
2017 (2017/8/31 ~2017/9/7)
L&T:
TPV:
1. 8/31 , China-sku
2. D , 9/6 ETD , LSP , BenQ
3. BenQ FOB term , ,
4. 8/31~9/6
EICC
/
ISO 9001
ISO 14001
OHSA 18001
SA 8000
EICC
EICC
*
business review meeting
* :
*
LCD, PRJ & PDP business review
meeting
*
Conflict Minerals Conflict Minerals
Reporting
Reporting Template
Template
: Qisda,
TPV, Delta, Foxconn,
CVTE,
IPCCIntergovernmental Panel on Climate Change 1990
31 2016
32 2016
;
email 90 2 New Comer Program 4
Win Camp ; ; ; 2016 100% 2016 ;
Integrity@BenQ.com
( ) 2016
BenQ BenQ
BenQ 2015 BenQ
33 2016
34 2016
35 2016
36 2016
ISO 14001 OHSAS 18001
/
ISO 14001OHSAS 18001
37 2016
2010~2016 / ( / )
2010 2011 2012 2013 2014 2015 2016
32260 37095 31280 30656 29321 28046 33712
11786 13639 10167 7062 7547 8397 8313
998
533.8
939.6
758.6
974
787
951
651
932
490
1027
574
1169
529
314.4 548 515 380 288 309 433
NO.1
Reuse 8%
16%
2281
Reduce 2%
7%
40
Recycle 13%
45%
76
38 2016
3R BenQ
2016 3R 2
2016
ph5~9 45 600 1200 600 10 30 90
2016/11/15
8.4 25 498 674 226 0.7 11.5 0.011
0
0
N/A
2016 2.1 m3/year 2016 2015 6.8%
SOx SOx NOx
ISO 14064-1 2015 939
2016
( )
( ) 399
( ) 540
2015 2015
2016
2016
( )
0(0GJ)
( ) ( )
4.04(181GJ) 0(0GJ)
( ) 0
( )
0
2016 : 181 GJ
( )
0.1023
: 3682GJ
1. Greenhouse Gas Protocol: Corporate Value Chain (Scope 3) Accounting and Reporting Standard ( ) (GHG)
2. (DEFRA)2015
1.
2. Indicator Protocols Set: EN EN3 Direct energy consumption by primary energy source
39 2016
1. 2. 3. LED 4. LED
1. 2. BenQ Esco 3. 4. 5. 6. 7. 8. 9.
40 2016
41 2016
42 2016
43 2016
44 2016
2015 ecoFACTS
ecoFACTS label
voice of customer
Customer Care Center CC CC
/
(LTV) (LCD) (PRJ) (WIR) (DSC) 7%
2016
2016 95
2016
:
BenQ :
2001-2006 BenQ ""
2007-2017 BenQ LIFE
* *
*
*
* email
45 2016
:
BenQ :
2001-2006 BenQ ""
2007-2017 BenQ LIFE
BenQ
BenQ
" ".
46 2016
BenQ "" BenQ LIFE " BenQ
47 2016
ISO 9001 ISO 13485 BenQ
BenQ (ISO9001) (ISO13485)
BenQ BenQ
BenQ /
RoHS
BenQ (QVL) (Qualify Vendor List) ISO9001(TAF) ISO14001OHSAS18001
SA8000 ( EICC )
BenQ BenQ / ( ) ( ) QVL BenQ
BenQ
BenQ B System :
BenQ (Bring enjoyment n Quality to life)
B0~B6 :
B0 : (Proposal Phase) B1 : (Planning Phase) B2 : (Design Phase) B3 : (Engineering Verification Test Phase) B4 : (Design Verification Test Phase) B5 : (Production Verification Test Phase) B6 : (Mass Production & Termination Phase)
48 2016
BenQ
BenQ " "
(Total quality management TQM)
(Total quality management TQM)
BenQ "
" BenQ
:
(Pre-MP Quality anagement) (Mass Production Quality Management) (Field Site Quality Management) (Quality System Management)
BenQ BSMI ( ) ETC ( ) SGS ( ) /
Quality System Management
Pre-MP
Quality Management
MP
Quality Management
Filed MP
Quality Management
49 2016
:
(Pre-MP Quality Management)
(QVLQualified Vendor List)
RFQ
(Request For Quotation)
(EVT, Engineering Verification Test) (DVT, Design Verification Test) (PVT, Production Verification Test)
(Mass Production Quality Management)
(On-site Quality Inspection)
(Field Site Quality Management)
(IFR, Initial Failure Rate) (AFR, Annual Failure Rate)
(Quality System Management)
: :
ISO9001
ISO13485
BenQ (Audit & Management Review) (Consultation) (Enforcement)
50 2016
BenQ
BenQ
1. 2. 3. 4. CSR ecoFACTS
BenQ (SUP-QM-07-02) 10 RoHS
BenQ (iNEMI) (Green Peace) (EU)
(Hg) LED CCFL (BFR) 25
BFR (PVC)
PVC (Phthalate)
Phthalate
51 2016
RoHS
+ + +
C10~C13
/
2012
VOCs REACH SVHC 15 REACH SVHC 16
52 2016
25 ISO 11469
BenQ (Recycling rate) / (Reuse rate) (Energy
recovery rate) 80% (WEEE)
25%( )
/
BenQ EnergyStar 7 (Adapter) Energy Star External Power Supply 6
BenQ
LED panel Ambient Light Sensor backlight Proximity Sensor
Power saving
Power off Standby
BenQ 2016 5 ENERGY STAR Most Efficient 2017
ENERGY STAR Most Efficient 35% BenQ
BenQ GL2450-B
BenQ GL2460-B
BenQ BL2420-T F
BenQ GL2450-T
BenQ BL2420-T U
PWM Power off burst mode
Eco preset %
OSD Timer
/
LED (Color Wheel)
AC ECO stand
by
BenQ
(EPS)
53 2016
Marks
Models
15
9
14
8
144
12
6
54 2016
85
20~30
BenQ EnergyStar EPEAT PC3R TCO
BenQ
2016
BenQ (Product Safety) (EMC) (Energy Consumption) ...
BenQ (SUP-QM-07-02) 10 RoHSREACH
BenQ 2016
/ /
55 2016
56 2016
57 2016
13 ( )
ISO9001 IS014001OHSAS18001 SA8000 ISO13485
Qualified Vendor List, QVL
ISO9001ISO14001 OHSAS18001 SA8000 EICC
58 2016
2016
ISO 9001 ISO 13485 ISO 14001 OHSAS 18001 SA 8000
14 1 12 8 2
-
EICC
-
2
-
6
-
-
1
-
4
-
7
100% QVL Request for Quotation, RFQ
RFQ RoHSREACH WEEEErP RFQ
ISO 14001 ISO 14001
: 15%
(IMO)
59 2016
60 2016
61 2016
62 2016
90% 90%
2016 12 31 1,246 50 30% 70%
2016
1246
862
384
2016 12 31 1,286
214 192 137 96 100
170 156 82 54 45
2016.12.31
2016 20.38% 1.68%2016 49.72% 11.65%
TTQS
Win Camp New Comer Orientation Program ... Professional Program
Competency Training Program 2016
B2B
(Manager Induction Program) (FLP/ALP/SLP) package (TDP) 200 package 2016
63 2016
64 2016
ISO14001 OHSAS 18001
1
2 20,008 1.5
3 2.2
1 2
36 3
1 2 3
1
2
1 2
1 2 HR 3 2016 4 5
6 7 8 2885 9
1 10
2 20 3 30
2016
2016
GRI (IR;Injury Rate)
0
0
0
GRI (LDR; Lost Day Rate)
0
0
0
GRI (ODR; Occupational Diseases Rate) 0
0
0
GRI (AR; Absentee Rate)
198.89 632.90 831.80
0
0
0
2016 0 / 02016 2009 1 0 2016
2005 2 2007 2011
2005 2006 2007 2007 2008 2009 2010 2011 2011 2012 2012
65 2016
66 2016
2013 2014 2016 2016 2017
2015 91% 90% 2016 6 20
( ... ) 2015 H2 2016 40
67 2016
68 2016
69 2016
2003 11 BenQ Foundation
2008 13 42
1.3 2016 8 11
2016/8/6 2016/11/27
( ) ( + )
2
6
9
17
70 2016
4 22 1970 2010
2016 4 2016
CO2
100
200
CO2 3 kg 3 kg 1 kg/
2 kg/
2 kg
71 2016
72 2016
2016
2006 5 11 T 2009
2013 3 2016 16 25 80,495 ( )
NO
(NTD)
1
23 24,250
2
12 15,000
3 9 7,000
4
3 750
5
7 4,500
6
6 7,900
7
6 4,300
8
6 2,400
9
4 1,596
10
3 4,000
11
3 6,000
12
1 1,180
13
2 600
14
1 99
15
1 200
16
1 720
88 80,495
73 2016
GRI Standards
GRI 102-1 102-2 102-3 102-4 102-5 102-6 102-7
102-8
102-9
102-10
102-11
102-12
102-13 102-14
102-15
102-16 102-17
/
NA
/
( N/A CSR )
/
GRI
102-18
102-21
102-22
102-23 102-25 102-27
102-35
102-40 102-41
102-42 102-43 102-44
74 2016
75 2016
GRI 102-45 102-46 102-47
102-48
N/A
102-49
102-50 102-51 102-52 102-53 102-54 102-55
102-56
GRI
GRI Standards
GRI
201-1
201-2
201-3 201-4
202-1 202-2
203-1 203-2
205-1
205-2
205-3
N/A
/
2016
76 2016
77 2016
78 2016
GRI
301-1 301-2
301-3 302-1 302-2 302-3 302-4 302-5 303-1
303-2
303-3 304-1 304-2 304-3
304-4
305-1 305-2 305-5
305-6
305-7
306-1
306-2
306-3
306-4
306-5
307-1
NA
N/A
IUCN
GHG ( )
GHG ( )
GHG
SoxNox
N/A
2016 (R134-A) 389.6 CO2e
GRI
401-1
401-2 ( )
402-1
403-1
403-2
403-3
403-4
N/A
404-2
404-3
405-1
405-2
N/A
406-1
407-1
408-1
1:1 1.04: 1
79 2016
GRI
409-1
410-1
NA
412-3 N/A
100
413-1
100%( )
414-1
414-2
415-1 N/A
416-1
416-2
417-1
417-2
417-3
418-1 /
419-1
80 2016
Other Topic
GRI
BenQ-1
BenQ-2
BenQ-3
81 2016
82 2016
1984 BenQ 2008 2016
http://www.benq.com.tw/about/csr
2016
GRI Global Reporting Initiative Sustainability Reporting Standards Core
83 2015
114 16 +886-2-2727-8899 +886-2-2797-9288 http://corp.benq.com.tw/
84 2015
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