Introduction
The Plantronics VoyagerPro UC Bluetooth Headset System is designed to unify communication across both PC and mobile devices. This advanced headset features dual noise-canceling microphones with AudioIQ² and three layers of WindSmart technology, ensuring clear audio quality in various environments. It offers seamless integration and intuitive controls for managing calls from different sources.
Product Components
Image: The Plantronics VoyagerPro UC Bluetooth Headset (top) and its accompanying USB dongle (bottom). The headset is black with silver accents, featuring an over-the-ear design and an extended microphone boom. The USB dongle is a small black rectangular device with a USB-A connector and "PLANTRONICS" branding.
- Plantronics VoyagerPro UC Headset: The primary audio device for calls and media.
- USB Bluetooth Adapter: For connecting the headset to a PC, enabling unified communication features.
Setup and Pairing
Pairing with Mobile Device (Bluetooth)
- Ensure the headset is charged.
- Turn on the headset.
- Activate Bluetooth on your mobile phone.
- Put the headset into pairing mode (refer to the headset's specific button combination, usually holding the call button until the indicator light flashes red/blue).
- Select "Plantronics VoyagerPro UC" from the list of available Bluetooth devices on your phone.
- If prompted, enter the passcode "0000".
- Once paired, the headset indicator light will stop flashing.
Connecting to PC (USB Adapter)
- Insert the USB Bluetooth adapter into an available USB port on your computer.
- The computer should automatically detect and install the necessary drivers.
- Turn on your Plantronics VoyagerPro UC headset.
- The headset and USB adapter should automatically pair. A solid blue light on the adapter indicates a successful connection.
- Install any accompanying Plantronics software (e.g., Plantronics Hub or Spokes) for enhanced features and settings, including seamless integration with communication applications like Microsoft Office Communicator or Google Talk.
Operating Instructions
Basic Call Management
- Answer/End Call: Press the Call Control button (often located on the boom or earpiece).
- Make a Call: Dial from your phone or PC application; the audio will automatically route to the headset.
- Mute/Unmute: Press the Mute button (specific location varies, often on the boom).
- Volume Control: Use the Volume +/- buttons on the headset.
Advanced Features
- Dual Connectivity: The headset can be paired with two devices simultaneously (e.g., mobile phone and PC via USB adapter), allowing seamless switching between calls.
- Enhanced Voice Alerts: Provides audible notifications for battery status, connection status, and more.
- iPhone Headset Battery Meter: For iPhone users, the headset's battery level can be displayed on the phone's screen.
- Plantronics Vocalyst: Access voice and text services (if subscribed and configured).
Maintenance and Charging
Charging the Headset
To charge your Plantronics VoyagerPro UC headset, connect it to a power source using the provided charging cable. The headset features a long-lasting battery, offering approximately 6 hours of talk time and up to 120 hours of standby time on a single charge. It is recommended to fully charge the headset before first use and whenever the battery is low.
Care and Storage
- Store the headset in a cool, dry place away from extreme temperatures.
- Clean the earpiece and microphone boom gently with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
- Do not expose the headset to water or excessive moisture.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headset does not power on. | Battery is depleted. | Charge the headset fully. |
| Cannot pair with mobile device/PC. | Headset not in pairing mode; device's Bluetooth is off; interference. | Ensure headset is in pairing mode. Verify Bluetooth is enabled on your device. Move closer to the device. Restart both devices. |
| Poor audio quality or background noise. | Environmental noise; headset not positioned correctly; weak connection. | Ensure microphone is positioned near your mouth. Move to a quieter environment. Re-pair the headset. |
| Headset not answering calls consistently. | Software issue; connectivity problem. | Ensure Plantronics software is updated on PC. Re-pair the headset. Restart the phone/PC. |
Specifications
- Model Number: 38667-01
- Brand: Plantronics
- Connectivity Technology: Wireless (Bluetooth)
- Headset Type: Monaural (one ear)
- Headset Style: Over The Ear
- Earpiece Material: Foam
- Microphone: Dual noise-canceling microphones with AudioIQ² and WindSmart technology
- Battery Talk Time: Approximately 6 hours
- Battery Standby Time: Approximately 120 hours
- Control Type: Volume Control, Call Control (Answer/End, Mute)
- Item Weight: 0.75 Pounds (12 ounces)
- Special Features: Microphone Included, Noise Cancellation, Enhanced Voice Alerts, iPhone Headset Battery Meter
Warranty and Support
For information regarding product warranty, please refer to the warranty card included with your purchase or visit the official Plantronics (now Poly) website. For technical support, troubleshooting assistance, or to download the latest software and drivers, please visit the manufacturer's support portal. Keep your product's model number (38667-01) and serial number ready when contacting support.
Note: Product specifications and features are subject to change without notice.
