Introduction
This manual provides essential instructions for setting up, operating, and maintaining your Verizon DECT 6.0 Cordless Phone System. This system includes two handsets and is designed for clear, interference-free communication. Key features include a 4-line backlit LCD on each handset, a 2-way navigation key, a keypad lock, a handset speakerphone, and compatibility with hearing aids.

Image: Two Verizon DECT 6.0 cordless phone handsets, each resting in its respective charging base. The handsets feature a backlit LCD displaying 'J. Smith', '555-555-1234', and 'Quiet'. Keypad buttons for dialing, speakerphone, voicemail, mute, flash, end call, intercom/hold, and redial/pause are visible. The DECT 6.0 logo is present on the left base unit.
Setup
1. Unpacking
Carefully remove all components from the packaging. Ensure you have the following items: two cordless handsets, two charging cradles, two AC power adapters, one telephone line cord, and this user manual.
2. Battery Installation
- Locate the battery compartment cover on the back of each handset.
- Slide the cover off.
- Insert the rechargeable battery pack, ensuring the polarity matches the markings inside the compartment.
- Replace the battery compartment cover.
3. Connecting the Base Unit
- Plug one end of the telephone line cord into the TEL LINE jack on the back of the main charging cradle.
- Plug the other end of the telephone line cord into a telephone wall jack.
- Plug one end of an AC power adapter into the DC IN jack on the back of the main charging cradle.
- Plug the other end of the AC power adapter into a standard electrical outlet.
- Repeat step 3 and 4 for the secondary charging cradle, connecting it to an electrical outlet. The secondary cradle does not require a telephone line connection.
4. Initial Charging and Handset Registration
Place each handset into its respective charging cradle. The handsets will automatically register with the base unit. Allow the handsets to charge for at least 12-16 hours before initial use to ensure optimal battery performance.
Operating Instructions
Making a Call
- Pick up a handset from its cradle or press the TALK button.
- Dial the desired phone number.
- Press the END button to hang up.
Receiving a Call
When the phone rings, pick up the handset or press the TALK button to answer the call.
Using the Speakerphone
During a call, press the SPEAKER button (often indicated by a speaker icon) to activate the speakerphone function. Press it again to return to handset mode.
Caller ID (CID)
When an incoming call is received, the caller's name and number will be displayed on the 4-line backlit LCD screen, provided you subscribe to Caller ID service from your telephone provider.
Phonebook / Directory
Your phone system supports a 70 name/number directory. Use the 2-way navigation key (up/down arrows) to scroll through entries. Refer to the detailed manual for adding, editing, and deleting contacts.
Mute Function
During a call, press the MUTE button to temporarily silence your microphone. The other party will not hear you, but you can still hear them. Press MUTE again to resume speaking.
Flash Button
The FLASH button is used to answer a call waiting or to transfer a call if you have multiple lines or a PBX system. Consult your telephone service provider for specific usage.
Redial / Pause
Press the REDIAL/PAUSE button to redial the last number called. When entering a number, press REDIAL/PAUSE to insert a pause in the dialing sequence.
Intercom / Hold (Int Hold)
Use the INT HOLD button for internal communication between handsets or to place an external call on hold. Refer to the full manual for detailed intercom procedures.
Voice Mail Access
Press the VOICE MAIL button to quickly access your voicemail service. This feature requires a subscription to voicemail service from your telephone provider.
Keypad Lock
To prevent unintentional dialing, your handset features a keypad lock. Consult the full manual for instructions on how to activate and deactivate this function.
Maintenance
Cleaning
Wipe the phone and charging cradles with a soft, slightly damp cloth. Do not use harsh chemicals or abrasive cleaners. Ensure the phone is unplugged from the power outlet before cleaning.
Battery Care
- Always use the specified rechargeable battery pack.
- If the handset will not be used for an extended period, remove the battery to prevent leakage.
- Dispose of old batteries responsibly according to local regulations.
Troubleshooting
- No Dial Tone:
Ensure the telephone line cord is securely connected to both the wall jack and the main charging cradle. Check if the AC power adapter is properly plugged into the main cradle and a working electrical outlet. - Handset Not Charging:
Verify that the handset is correctly seated in the charging cradle. Check the power connection to the charging cradle. Clean the charging contacts on both the handset and the cradle with a dry cloth. - Poor Sound Quality / Static:
Move the handset closer to the main base unit. Avoid placing the base unit near other electronic devices (e.g., microwaves, Wi-Fi routers) that may cause interference. Check the telephone line cord for damage. - Display is Blank:
Ensure the battery is properly installed and charged. Place the handset in the charging cradle for several minutes. If the issue persists, the battery may need replacement.
Specifications
- Technology: DECT 6.0
- Handsets Included: 2 (expandable to 6)
- Caller Identification: Yes
- Phonebook Capacity: 70 name/number directory
- Display: 4-line backlit LCD on handset
- Speakerphone: Handset speakerphone
- Conference Call Capability: 2-way
- Hearing Aid Compatible: Yes
- Package Dimensions: 9.8 x 7.2 x 3.2 inches
- Item Weight: 1.85 pounds
- UPC: 827003005517
- Manufacturer: Verizon
Warranty and Support
For warranty information and technical support, please refer to the documentation included with your purchase or contact Verizon customer service directly. Keep your proof of purchase for warranty claims.





