Thank you for choosing the hansgrohe Metris S Tub Spout with Diverter. This premium tub spout features a modern design and a brilliant chrome finish, designed to enhance your bathroom. It includes a diverter for switching water flow between the tub spout and a connected shower. This manual provides essential information for proper installation, operation, and maintenance to ensure long-lasting performance and satisfaction.
Key features include:
Please read all instructions carefully before installation and use. Failure to follow these instructions may result in property damage or personal injury.
Verify that all components are present before beginning installation:
Note: Additional tools required for installation (e.g., pipe wrench, sealant, 7/16" hex tool) are not included.
The hansgrohe Metris S Tub Spout is designed for wall mounting and offers universal retrofit capabilities. Follow these general steps for installation:

This tub spout features an integrated diverter to control water flow between the tub and a connected shower head.
Note on Diverter Functionality: Some users have reported that the diverter cap can become difficult to pull or may detach over time, especially with hard water conditions. The design of the cap is sleek and smooth, which can make gripping difficult with wet hands. If you experience issues, refer to the Troubleshooting section.
Proper care will maintain the brilliant chrome finish and ensure the longevity of your tub spout.
| Problem | Possible Cause | Solution |
|---|---|---|
| Water leaks from the base of the spout. | Loose connection or insufficient sealant. | Turn off water supply. Re-tighten the spout connection. Apply more plumber's tape or sealant if necessary. |
| Diverter knob is difficult to pull or push. | Mineral buildup or internal mechanism stiffness. | Clean the diverter area thoroughly. In hard water areas, descale with a vinegar solution. Avoid forcing the mechanism. |
| Diverter knob cap detaches or is stripped. | Wear and tear, or damage from excessive force. | Contact hansgrohe customer support for replacement parts or advice. Note that replacement parts for this specific component may not always be readily available. |
| Water continues to flow from the tub spout when the diverter is pulled for the shower. | Diverter not fully engaged or internal seal issue. | Ensure the diverter knob is pulled out completely. Check for mineral buildup preventing full engagement. If the problem persists, internal components may need inspection by a professional. |
| Brand: | hansgrohe |
| Model Name: | Metris S (Model 14414001) |
| Recommended Uses: | Tub Spout |
| Mounting Type: | Wall Mount |
| Finish Type: | Chrome |
| Material: | Brass |
| Color: | Chrome |
| Number of Handles: | 1 (for diverter) |
| Hole Count: | 1 |
| Special Feature: | Durable |
| Style: | Modern |
| Installation Type: | Widespread |
| Spout Reach: | 5.88 Inches |
| Item Weight: | 2.42 Pounds |
| Product Dimensions: | 2.75 x 2.75 x 6.75 inches |
| Part Number: | 14414001 |
| GTIN: | 04011097552255 |
Hansgrohe, Inc. warrants to the original consumer purchaser that hansgrohe products will be free from defects in material and workmanship for as long as the original consumer purchaser owns both the product and the home in which the product was originally installed. This is a limited lifetime warranty for original consumer purchasers.
For commercial purchasers, the warranty period is one (1) year from the date of purchase. For products in Rubbed Bronze, Matte Black, or Matte White finishes, the warranty period is three (3) years from the date of purchase.
This warranty is non-transferable. It does not cover hansgrohe products purchased from unauthorized sellers, unless otherwise prohibited by law. Authorized sellers can be found on hansgrohe branded websites.
Additional warranty restrictions apply. Please refer to the manufacturer's website for full warranty details and terms and conditions.
If you have any questions, require technical assistance, or need to order replacement parts, please contact hansgrohe customer support. You can find contact information and additional resources on the official hansgrohe website.
Online Resources: Visit the official hansgrohe website for product information, FAQs, and support contact details.
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