AKC Reunite App User Guide

ezyVet integration with AKC Reunite enables automatic enrollment of your AKC Reunite Microchips with Prepaid Enrollments at no additional cost to you! Activate AKC Reunite to save time and ensure the pets you microchip are enrolled when they leave your care!

This is achieved through the following

AKC Reunite scans ezyVet for AKC Reunite Microchips to enroll your clinic’s pet records that have a newly added or modified microchip.
If the microchip is not already enrolled, AKC Reunite enrolls the pet patient’s microchip ID to the Pet Owner.
1. If the microchip is already enrolled, AKC Reunite does not pull any information.
2. Microchip enrollments will be processed for pet records with addresses in USA, Canada and Mexico only.
Microchip is enrolled.

The Pet Owner receives a welcome email from AKC Reunite that provides the pet owner information on how to maintain their pet’s enrollment records.
Plus, ezyVet users qualify for 10% savings on 25-count boxes of microchips with prepaid enrollments! Learn more about AKC Reunite at www.akcreunite.org.

Regions
Integration will be available for practices in
USA

Glossary

ezyVet – is a cloud-based software as a service veterinarian practice management solution.

AKC Reunite – is the nation’s largest not for profit pet microchip and lost pet recovery service provider.
We charge no annual fees, record update fees, or surcharge fees for our 24/7 lost pet recovery service for as long as you own your pet.
Prepaid Enrollment – when the microchip is purchased from AKC Reunite, it may be purchased with the enrollment bundled with the microchip. No additional fee is necessary to enroll the microchip with AKC Reunite when it is implanted in a pet.

Integration in Action

This section provides a brief overview of the AKC Reunite and ezyVet integration in practice. This guide assumes you buy microchips with prepaid enrollment from AKC Reunite and use the integration to seamlessly enroll newly implanted microchips to the pet owner in the AKC Reunite service.

Add a microchip to a Patient Record in ezyVet
Add the microchip number to the patient record. Most pet microchips will be 15 numerals exactly. Microchip numbers can only be 9, 10 or 15 characters, and may include letters A thru F and numbers 0 thru 9.

Microchip Enrollments process within 24 hours
AKC Reunite scans ezyVet for AKC Reunite Microchips to enroll your clinic’s pet records that have a newly added or modified microchip.

If the microchip is not already enrolled, AKC Reunite enrolls the pet patient’s microchip ID to the Pet Owner.
If the microchip is already enrolled, AKC Reunite does not pull any information.

Enrollment Confirmation Email sent to Pet Owner
The Pet Owner receives a welcome email from AKC Reunite that provides the pet owner information on how to maintain their pet’s enrolment records.

View clinic records in the AKC Reunite HUB

Navigate to https://www.akcreunite.org/ and click the HUB button in the top Navigation area.

Enter your AKC Reunite HUB credentials (PIN Code provided by AKC Reunite and Password that your clinic chooses) and select ‘Login’.

Once logged in, to view your ezyVet microchip enrollments, select the ‘Support’ link and then select ‘EZYVET ENROLLMENTS’ in the drop-down menu.

Microchip enrollments will be listed by date with most recent first. You may enter a microchip number and click the SEARCH button to find a specific record.

By clicking the icon of an arrow in a circle in the Action column, you may view the details received from ezyVet for that record.

How to Configure

This section details how to configure the AKC Reunite and ezyVet integration.

Enable Partner API Integration

The following outlines the steps required to enable your AKC Reunite Partner API integration.

Log into ezyVet with relevant admin privileges
Click on the ‘Admin’ tab
Use the drop-down box on the left of the screen and select Integration

In the Integration Search Box type and select “API Partner”
Select AKC Reunite from the Partner drop down box and then click ‘Save’
Underneath ‘Scopes’ click ‘Select All’ and then Click ‘Save’

Click ‘Download Credentials’. Your browser will then download a file named credentialsapi.txt.

Contact AKC Reunite
Contact your AKC Reunite Account Manager at 800-252-7894 and provide:

Your clinic’s name, address, primary phone and primary email address.

The calendar date you want the integration to begin. For example, you can do a “catch-up” and AKC Reunite can pull in all records from any date forward, like January 1, 2024.
Email the credentialsapi.txt to your AKC Reunite Account Manager AKC Reunite will send Integration Activation Confirmation Email to your clinic email address on file with AKC Reunite
Once activated, clinic will receive a “SUCCESS!” email confirmation:

Disable Integration in ezyVet
If you no longer wish to use the AKC Reunite Microchip integration, it can be disabled by contacting AKC
Reunite at 800-252-7894 to have your ezyVet API Credentials deactivated.
You can also deactivate in ezyVet

Use the drop-down box on the left of the screen and select Integration
Use the search bar on the left-hand side of the screen to search for the integration

Select the integration and look on the right-hand side of the screen for the DISABLE button
Select DISABLE
A Pop-up will appear where you can confirm the disable by selecting DISABLE again

How it Works

AKC Reunite queries ezyVet for new microchips entered, then captures client and patient details in ezyVet to enroll the microchip.
The requests and response shown below are performed by secure, authenticated HTTP Request and Response messages that are common on the internet. The request message contains the details of what
AKC Reunite is requesting and the response message is the data.

Further detail can be provided by contacting Technical Support.

Troubleshooting

can’t log into my AKC Reunite HUB Account to review Enrolment Errors
Call 800-252-7894

can’t find enrollment errors to correct

Login to your AKC Reunite HUB Account at https://apps.akcreunite.org/cares-pub/hub/login.car
Go to Support in the top navigation and click API ENROLLMENT REQUESTS in the dropdown menu

Technical Support

If you need assistance using your existing AKC Reunite integration, contact AKC Reunite directly:
800-252-7894
microchip@akcreunite.org
https://www.akcreunite.org/procontact/

Documents / Resources

AKC REUNITE AKC Reunite App [pdf] User Guide
AKC Reunite App, App

References

User Manual

AKC Reunite App

Specifications

FAQ

Overview