1. Introduction
The HPRT DC24A-E is a state-of-the-art Thermal Transfer Overprinter (TTO) designed for high-resolution coding on various flexible packaging materials. This technology utilizes a printhead to transfer a wax/resin mixture from a ribbon onto the substrate, creating clear and durable messages. Ideal for manufacturing and food & beverage factories, the DC24A-E provides efficient and accurate printing of dates, batch codes, barcodes, and other critical information. This manual will guide you through the setup, operation, and maintenance of your HPRT DC24A-E printer to ensure optimal performance.

2. Key Features
- High-Resolution Printing: Achieves resolutions up to 203dpi for crisp and clear codes.
- Versatile Application: Suitable for both continuous and intermittent printing modes on fast-moving production lines.
- Comprehensive Coding: Capable of printing production dates, sell-by dates, use-by dates, automatic batch/lot numbers, time (accurate to seconds), factory & machine IDs, fixed text, and 1D & 2D barcodes.
- Mobile App Control: Edit print content and operate the printer directly via a mobile application, reducing manual input errors.
- Flexible Material Compatibility: Supports various films and composite films including Pvdcpet, PE, NY, CPP, OPP, BOPP, BOPET, BOPA, PE, VMPET, VMCPP, etc.
- Premium Print Quality: Delivers consistent, high-quality prints without rubbing issues.
- Fast Print Speed: Prints up to 200mm/s, suitable for packaging machines and labellers processing up to 200 packs per minute.
- Error-Free Coding: Features automatic date and lot code options to minimize human error.
- No Manual Brass Type Change: Eliminates the time-consuming process of manual brass type changes found in older hot stamp coders.
- No Compressed Air Required: Simplifies installation and reduces operational complexity.
3. Technical Specifications
| Attribute | Specification |
|---|---|
| Brand Name | HPRT |
| Model | DC24A-E |
| Type | Coding Machine, Thermal Transfer Overprinter |
| Origin | Mainland China, Fujian |
| Condition | New |
| Printing Method | Thermal Transfer Printing |
| Resolution | 203dpi (8 dots/mm) |
| Printing Speed | 20-200mm/s |
| Print Area | 24*15mm |
| Code Length | 15mm |
| Code Width | 24mm |
| Character Size | 2mm~4mm adjustable |
| Character Type | Chinese and English characters, numbers, punctuation |
| Coding Direction | 0° or 180° |
| Coding Type | Production date, shelf life, sales period, automatic batch number and batch code, factory number, machine number, custom text |
| Applicable Industries | Manufacturing Plant, Food & Beverage Factory |
| Key Selling Points | High-Accuracy |
| Material | Stainless steel |
| Voltage | 150 VA (Adapter input: AC 100-240V±10%, 50-60Hz, maximum output current 4A) |
| External Input | Sensor signal output: NPN/PNP (DC 12V-24V), switch-type sensor |
| External Output | Borderless contact |
| Ribbon Length | 200 m |
| Ribbon Type | Wax / Resin |
| Type of Flexible Packaging Material | Various films and composite films such as Pvdcpet, PE, NY, CPP, OPP, BOPP, BOPET, BOPA, PE, VMPET, VMCPP, etc. |
| Working Temperature and Humidity | 5°C-40°C, 10%-90%RH, non-condensing |
| IP Class | IP40 |
| I/O Interface | Print signal, fault relay, ov/COM, DC 24V |
| Machine Weight | 4 KG |
| Video Outgoing-Inspection | Provided |
| Machinery Test Report | Provided |
| Core Components | Engine, Motor |
4. Package Contents
Upon opening your HPRT DC24A-E package, please verify that all the following items are included:
- HPRT DC24A-E TTO Thermal Transfer Overprinter Unit
- Power Adapter and Cable
- Quick Start Guide
- Instruction Manual (this document)
- Thermal Transfer Ribbon (initial roll)
- Mounting accessories (if applicable for your setup)

5. Setup Instructions
5.1 Physical Installation
- Choose Location: Select a stable and level surface near your packaging machine or production line. Ensure adequate space for operation and maintenance.
- Mounting: Securely mount the DC24A-E printer using appropriate brackets and fasteners (not included, typically integrated with the packaging line). Ensure the printhead is correctly positioned relative to the packaging material.
- Power Connection: Connect the power adapter to the printer and then plug it into a suitable power outlet (AC 100-240V, 50-60Hz).
- Sensor Connection: If integrating with a packaging machine, connect the external sensor (NPN/PNP, DC 12V-24V) to the printer's I/O interface.
5.2 Ribbon Loading
The DC24A-E uses thermal transfer ribbons. Follow these general steps to load a new ribbon:
- Open the ribbon compartment cover.
- Place the new ribbon roll onto the supply spindle, ensuring the ribbon unwinds correctly.
- Thread the ribbon through the print path, ensuring it passes over the printhead and under any guides.
- Attach the leading edge of the ribbon to the take-up spindle.
- Close the ribbon compartment cover.
5.3 App Connection
The HPRT DC24A-E can be controlled via a mobile application. Download the official HPRT printer app from your device's app store. Follow the in-app instructions to connect to your printer, typically via Bluetooth or Wi-Fi.
6. Operation
6.1 Editing Print Content
Use the mobile application to create or modify your print templates:
- Open the HPRT printer app and ensure it's connected to your DC24A-E.
- Navigate to the template editing section.
- You can input various data types: production dates, expiration dates, batch numbers, custom text, 1D/2D barcodes, and logos. The app offers automatic options for dates and lot codes to prevent errors.
- Adjust character size (2mm-4mm), font, and layout as needed.
- Save your template.

6.2 Initiating Printing
- Once your template is ready, send it to the printer via the app.
- Ensure your packaging material is correctly positioned on the production line for the printer to engage.
- The printer will automatically apply the code to the material as it passes the printhead.


7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your HPRT DC24A-E printer.
- Cleaning the Printhead: Periodically clean the printhead with a lint-free cloth and isopropyl alcohol to remove any ribbon residue or dust. Ensure the printer is powered off before cleaning.
- Ribbon Replacement: Replace the thermal transfer ribbon when it runs out. Refer to section 5.2 for loading instructions.
- General Cleaning: Keep the printer's exterior and internal mechanisms free from dust and debris. Use a soft, dry cloth.
- Firmware Updates: Check the mobile app or HPRT's official website for any available firmware updates to ensure your printer has the latest features and bug fixes.
8. Troubleshooting
Here are some common issues and their potential solutions:
- No Power: Check if the power adapter is securely connected to both the printer and the power outlet. Ensure the outlet is functional.
- Poor Print Quality:
- Ensure the ribbon is loaded correctly and is not creased or damaged.
- Clean the printhead as described in the Maintenance section.
- Verify that the print settings (e.g., print force, temperature) in the app are appropriate for your ribbon and material type.
- Printer Not Responding to App:
- Check if the printer is powered on and within range of your mobile device.
- Ensure Bluetooth/Wi-Fi is enabled on your device and the app has necessary permissions.
- Restart both the printer and the mobile app.
- No Print Output:
- Confirm that a print job has been sent from the app.
- Check the external sensor connection and ensure it's triggering correctly.
- Verify that the packaging material is passing through the print area.
9. User Tips
- For optimal print quality, always use genuine HPRT thermal transfer ribbons.
- Regularly back up your custom print templates from the mobile app.
- Keep the printer in a clean, dry environment within the specified working temperature and humidity ranges.
- Familiarize yourself with the mobile app's settings to fine-tune print parameters for different materials.
10. Warranty and Support
10.1 Warranty Information
The HPRT DC24A-E Thermal Transfer Overprinter comes with a 3-year warranty. Core components are covered by a 1-year warranty. Please retain your purchase receipt for warranty claims.
10.2 Customer Support
For technical assistance, troubleshooting, or any other inquiries, please contact HPRT customer support. You can find contact details on the official HPRT website or through your local distributor.





