Introduction
The HTC NE38 AI Translation Earbuds are advanced open-wear wireless headphones designed for seamless communication and high-quality audio. Featuring AI real-time translation, HD calls with smart noise cancellation, and an ultralight earhook design, these earbuds offer comfort and functionality for various uses, from daily listening to professional translation needs.
Package Contents
Before you begin, please ensure all items are present in your package:
- A pair of HTC NE38 Headphones (1)
- Charging box (1)
- Charging cable (1)
- Silicone protective case (1)
- User Manual (this document)
Setup
1. Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case. Connect the provided Type-C charging cable to the charging port on the case and a suitable USB power source (5V/0.5A).

Figure 1: HTC NE38 Earbuds in their transparent charging case.
2. App Download and Connection
The AI translation and other advanced functions require the 'Saymi' application. Please follow these steps to download and connect:
- Download the APP: Scan the QR code provided in the image below or search for 'Saymi' in your mobile app store.
- Login to the APP: Open the 'Saymi' app and log in or create an account.
- Connect Earbuds: Take the earphones out of the charging case to activate them.
- Enter APP to Connect: Within the 'Saymi' app, navigate to the connection interface and select your HTC NE38 earbuds to pair.

Figure 2: Steps for downloading the 'Saymi' app and connecting your earbuds.
3. Bluetooth Pairing (General)
For standard audio use without AI translation, you can pair the earbuds directly via Bluetooth:
- Open the charging case and remove the earbuds. They will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), go to Bluetooth settings and enable Bluetooth.
- Select 'HTC NE38' from the list of available devices to pair.

Figure 3: HTC NE38 features Bluetooth 6.0 for fast and stable connections.
Operating Instructions
1. Wearing the Earbuds
The HTC NE38 earbuds feature an open-wear, semi-in-ear design with flexible liquid silicone ear hooks for comfortable and secure fit. The three-point support design ensures stability without causing discomfort.

Figure 4: Comparison of earbud wearing styles, highlighting the NE38's semi-in-ear design for comfort and secure fit.

Figure 5: The 'Golden Ratio' design ensures an ergonomic and comfortable fit.
2. Smart Touch Controls
The earbuds feature smart touch controls for various functions:
- Voice Assistant: Activate your device's voice assistant with a specific tap gesture (refer to app for customization).
- Auto Play/Pause: Music playback may automatically pause when earbuds are removed and resume when re-inserted (if supported by the app/device).
- Volume Control: Adjust volume directly from the earbuds (refer to app for specific gestures).
3. AI Translation Function
The core feature of the HTC NE38 is its AI real-time two-way translation, supporting up to 134 languages. This function is primarily managed through the 'Saymi' app.
- Real-time Two-way Translation: Communicate face-to-face with foreign speakers. One person wears a headset, speaks in their native language, and the other person instantly hears the translated speech through their headset.
- Privacy Protection: Translations are sent only to the user's earbuds, preventing eavesdropping by third parties.
- Operate Without Clicking: The earbuds automatically translate without needing to click on the phone or earbuds, providing convenient translation anytime, anywhere.
- Simultaneous 2-Way Translation 2.0: Experience enhanced translation speed and accuracy.

Figure 6: Earbud translation ensures privacy by delivering translations directly to the user.

Figure 7: Enjoy automatic, hands-free translation without needing to interact with your device.
4. HD Calls with AI Smart Noise Cancellation
The earbuds are equipped with a dual-microphone array and AI neural network algorithm to actively capture human voice frequencies and intelligently separate ambient noise, ensuring clear high-definition calls.

Figure 8: AI Smart Noise Cancellation enhances call clarity.
Maintenance
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
- Water Resistance: The earphones have an IPX5 waterproof rating, meaning they are resistant to low-pressure water jets from any direction. They are not suitable for swimming or submersion. Do not expose the charging case to water.
- Storage: Store the earbuds in their charging case when not in use to protect them and keep them charged. Avoid extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the earbuds and charging case frequently. Charge them regularly.
Troubleshooting
- Earbuds not pairing: Ensure earbuds are charged and out of the case. Check your device's Bluetooth settings. If using the app, ensure it's open and attempting to connect.
- Translation not working: Verify that the 'Saymi' app is installed, updated, and you are logged in. Ensure the earbuds are correctly connected to the app. Check internet connection for translation services.
- Poor sound quality: Ensure earbuds are clean and properly seated in your ears. Check the audio source device.
- Earbuds not charging: Check the charging cable and adapter. Ensure the charging case has power. Clean the charging contacts on both the earbuds and the case.
Specifications

Figure 9: HTC NE38 Product Specifications.
| Feature | Specification |
|---|---|
| Earphone Model | NE38 |
| Bluetooth Version | V6.0 |
| Battery Capacity | 300mAh |
| Maximum Wireless Range | ≥10m |
| Speaker Specifications | Φ13mm |
| Audio Decoder | AAC / SBC |
| Call Duration (50% volume) | About 6 hours |
| Gaming Duration (50% volume) | About 7 hours |
| Waterproof Rating | Earphones IPX5 |
| Charging Interface | Type-C (5V/0.5A) |
| Material | Metal, Plastic, Silica Gel |
| Impedance Range | up to 32 Ω |
| Frequency Response Range | 20 - 20000Hz |
| Sensitivity | 96dB |
| Resistance | 32 Ω |
| Vocalism Principle | Dynamic |
| Certification | CE, FCC |
User Tips
- App is Essential: For full functionality, especially AI translation, ensure the 'Saymi' app is installed and properly connected. The app is required and implied to be free for its core translation features.
- Comfort for Long Wear: The open-wear design and liquid silicone ear hooks are engineered for extended comfort. Adjust the ear hooks gently to find your optimal fit.
- Translation Privacy: Remember that translations are delivered directly to your earbuds, enhancing privacy during conversations.
Warranty and Support
For any product inquiries, technical support, or warranty claims, please contact the seller or manufacturer directly. Keep your purchase receipt as proof of purchase.





