1. Introduction
Thank you for choosing the SuXiangVac H28 Cordless Vacuum Cleaner. This manual provides essential information for the safe and efficient operation, maintenance, and care of your new vacuum cleaner. Please read it thoroughly before first use and keep it for future reference.
Video: Product overview, assembly, usage, and dustbin emptying demonstration.
2. Important Safety Instructions
To reduce the risk of fire, electric shock, or injury, please observe the following safety precautions:
- Inspect the vacuum cleaner for damage before use. Do not operate if damaged.
- Operate the vacuum cleaner correctly and safely, always prioritizing electrical safety.
- Clean and maintain the vacuum cleaner properly after each use.
- Keep children and pets away from the vacuum cleaner while it is in use to prevent injury.
- Do not use the vacuum cleaner to suck up flammable materials (such as wood shavings, flour, or other dust particles, which may cause an explosion) or high-temperature items (such as unextinguished cigarette butts).
- If the machine emits unusual noises, smoke, or a burning odor, immediately disconnect the power, stop using it, and contact a professional repair technician. Do not attempt to disassemble it yourself.
3. Package Contents
Carefully unpack your new vacuum cleaner and ensure all items are present and in good condition. The package should include:
- 1 x Vacuum Body (Main Part)
- 1 x Adjustable Extension Tube (Telescopic Tube)
- 1 x Floor Brush
- 1 x Battery Pack
- 1 x 2-in-1 Crevice Tool (2 in 1 Flat Brush)
- 1 x Sofa Brush
- 1 x Mini Cleaning Brush
- 1 x Charger (Adapter)
- 1 x Wall Hanger (2 in 1 Charger & Storage)
- 2 x HEPA Filters
- 1 x Stainless Steel Filter
- 1 x User Manual (Quick User Guide)
Image: All components included in the package.
4. Setup and Initial Charging
4.1 Assembly
Assembly is straightforward. Connect the main vacuum body to the adjustable extension tube, and then attach the floor brush to the other end of the extension tube. Ensure all connections click securely into place.
Image: The vacuum cleaner fully assembled with various attachments.
4.2 Charging
Before first use, fully charge the battery. The 2500mAh lithium-ion battery takes approximately 4 hours to fully recharge. You can charge the battery in two ways:
- Direct Charging: Connect the charger directly to the battery pack.
- Wall Mount Charging: Install the wall hanger in a convenient location. The wall mount also serves as a charging dock and storage for accessories. Place the vacuum into the wall-mounted charging dock to charge.
Image: Wall-mounted charging and storage solution.
Image: Instructions for removing the adapter from the wall mount if direct charging is preferred.
5. Operating Instructions
5.1 Power On/Off and Suction Modes
Press the power button to turn the vacuum on or off. The H28 features a smart LED display that shows real-time battery power, current suction mode, and fault alarms. You can easily switch between three suction modes (MIN, MID, and MAX) using the dedicated buttons on the display to suit different cleaning needs.
Image: Smart LED display for monitoring vacuum status.
5.2 Self-Standing Feature
The vacuum cleaner is designed to stand upright independently. This allows you to pause cleaning at any time without needing to lean it against a wall or use the wall mount, providing convenience and saving space.
Image: The vacuum cleaner standing upright on its own.
5.3 Using Attachments
The H28 comes with multi-functional attachments for versatile cleaning:
- Floor Brush: Ideal for deep cleaning carpets and hard floors. It features 5 large bright LED floor lights to illuminate dust and hair in dark areas. The V-shaped brushroll is designed to prevent hair tangling.
- 2-in-1 Crevice Tool: Perfect for narrow spaces, corners, and baseboards.
- Sofa Brush: Lifts embedded pet hair and stubborn debris from upholstery like sofas, beds, and mattresses.
Image: Green LED searchlight in action, highlighting dust on the floor.
Image: Anti-tangle V-roller brush design.
Image: Versatile cleaning with handheld mode and attachments.
6. Maintenance
6.1 Emptying the Dust Cup
The vacuum features a 1.5L dust storage capacity. To empty the dust cup, detach it from the main body and open the bottom flap over a trash bin. Tap gently to release all debris. Reattach the dust cup securely after emptying.
6.2 Cleaning Filters
The H28 utilizes a 6-layer filtration system with upgraded blue HEPA filters. Regularly clean the filters to maintain optimal suction power and extend the vacuum's service life. Remove the filters, tap off loose dust, and rinse them under running water if necessary. Ensure filters are completely dry before reinserting them into the vacuum.
Image: Detailed view of the 6-layer filtration system.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum not turning on | Battery not charged or improperly installed. | Ensure battery is fully charged and correctly inserted. |
| Low suction power | Dust cup full, filters clogged, or blockage in the nozzle/tube. | Empty dust cup, clean filters, check for and remove blockages. |
| Brushroll not spinning | Hair or debris tangled in the brushroll. | Turn off the vacuum, remove the brushroll, and clear any obstructions. |
| Unusual noise/odor | Internal blockage or motor issue. | Immediately turn off and disconnect. Check for blockages. If problem persists, contact customer support. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand Name | SUXIANGVAC |
| Model | H28 |
| Power (W) | 500W |
| Suction Power | Up to 46KPA (MAX mode) |
| Battery Type | Li-ion, 2500mAh |
| Runtime | 55-60 Minutes |
| Charging Time | Approx. 4 hours |
| Dust Box Capacity (L) | 1.5L |
| Filter Type | HEPA (6-layer filtration) |
| Bag Or Bagless | Bagless (Dust Cup) |
| Cord Length (m) | Wireless |
| Installation | Handspike/Hand Held |
| Special Feature | Self-Standing, Lightweight&Powerful, Green LED Searchlight, Friendly LED Display, 3 Suctions Modes, High-efficiency Filtration |
| Voltage | 110V-240V |
| Weight | 3 - 6 KG |
| Number of operating modes | 3 (MIN, MID, MAX) |
9. User Tips
- The vacuum's lightweight design makes it easy to maneuver and carry between floors.
- Utilize the bright LED searchlight on the floor brush to easily spot hidden dust and pet hair, especially in dimly lit areas.
- The self-standing feature is very convenient for quick breaks during cleaning without needing to find a place to lean the vacuum.
- For maximum suction (46KPA), select the MAX mode on the LED display. The MIN and MID modes offer lower suction for lighter tasks and extended battery life.
- Regularly check and clean the filters to maintain strong suction and prevent motor strain.
10. Warranty and Customer Support
The SuXiangVac H28 Cordless Vacuum Cleaner comes with a 2-year warranty, as indicated by the warranty card included in the box.
For any issues or inquiries regarding your product, SuXiangVac provides dedicated 24/7 customer support. Please contact our support team for assistance.
