BOAVISION 4MP PTZ Wi-Fi IP Camera R11 User Manual

1. Introduction

Thank you for choosing the BOAVISION 4MP PTZ Wi-Fi IP Camera R11. This manual provides essential information for setting up, operating, and maintaining your camera to ensure optimal performance and security. This camera is designed for smart home surveillance, offering advanced features like dual-lens monitoring, auto-tracking, and two-way audio.

BOAVISION Wi-Fi IP Camera R11 overview, highlighting key features.

2. Package Contents

Please check the box for the following items:

• 1x BOAVISION 4MP PTZ Wi-Fi IP Camera
• 1x Instruction Manual
• 1x Mounting Bracket
• 1x Power Adapter
• 1x Power Cable
• 1x Screw Fittings

All items included in the package.

3. Product Overview

The BOAVISION R11 camera features a dual-lens system for comprehensive surveillance. The upper lens is a PTZ (Pan-Tilt-Zoom) camera with auto-tracking and humanoid detection, while the lower lens is a fixed-position camera for panoramic viewing. This allows for dual-screen synchronous monitoring within the iCSee application.

Dual Camera & Dual Screen functionality.

Key Features:

• 4MP HD Resolution: Two 2MP lenses combine for a total 4MP high-definition image.
• Pan Tilt Rotation: Offers 355° horizontal and 90° vertical rotation for wide coverage.
• Auto Tracking: Automatically tracks moving objects, including humans, cars, and pets.
• AI Humanoid Detection & Alarm Alert: Provides real-time alerts upon detecting human figures.
• Three Night Vision Modes: Choose between Infrared, Full Color, or Smart Night Vision.
• Two-Way Audio: Built-in microphone and speaker for clear communication.
• Two Storage Methods: Supports TF Card (up to 128GB) and Cloud Storage (subscription required).
• AP Wi-Fi Hotspot: Allows direct connection to the camera within 10 meters for real-time viewing and settings.
• Multi-User Access: View live feed simultaneously with multiple users via the iCSee app.

Product dimensions and component labels.

4. Setup Instructions

4.1 Physical Installation

The camera supports various installation methods: on a table, ceiling-mounted, or wall-mounted. Choose a location that provides optimal coverage and a stable surface.

• On the table: Place the camera on a flat, stable surface.
• Ceiling mounted: Use the provided mounting bracket and screws to secure the camera to the ceiling.
• On the wall: Use the provided mounting bracket and screws to secure the camera to a wall.

Various installation methods for the camera.

4.2 Powering On

Connect the power cable to the camera's power port and then plug the power adapter into a wall outlet. The camera will power on and initiate its startup sequence.

4.3 App Download and Account Registration

Download the iCSee app from the Google Play Store (for Android) or Apple App Store (for iOS). You can also scan the QR code provided on the product packaging or in the manual to quickly access the app download. After installation, register a new account or log in if you already have one.

4.4 Device Connection

The camera supports two main connection methods: Wi-Fi Quick Connection (via QR code) and Bluetooth Quick Connection.

Method 1: Wi-Fi Quick Connection (QR Code)

1. Open the iCSee app and tap the '+' icon to add a new device.
2. Select 'Wi-Fi Camera' and follow the on-screen prompts.
3. Enter your Wi-Fi network name and password. Ensure your phone is connected to a 2.4GHz Wi-Fi network.
4. The app will generate a QR code. Hold your phone with the QR code approximately 15-20 cm (6-8 inches) in front of the camera lens.
5. The camera will emit a 'Connect router successfully' prompt, indicating successful connection.
6. Follow the remaining steps in the app to name your device and complete the setup.

Method 2: Bluetooth Quick Connection

1. Ensure Bluetooth is enabled on your smartphone.
2. Open the iCSee app and tap the '+' icon to add a new device.
3. The app should automatically detect nearby devices. Select your camera from the list.
4. Follow the on-screen prompts to connect the camera to your Wi-Fi network.
5. Once connected, name your device and complete the setup.

4.5 AP Wi-Fi Hotspot (Direct Connection)

If you don't have an internet connection or prefer a direct connection, you can use the camera's AP Wi-Fi Hotspot mode. This allows you to connect your phone directly to the camera's Wi-Fi signal within a 10-meter range to view the real-time feed and adjust settings.

Connecting to the camera via AP Wi-Fi Hotspot.

5. Operating Instructions

5.1 Live View and Dual Screen

Once connected, open the iCSee app to view the live feed from your camera. The dual-screen feature allows you to view both the PTZ camera and the fixed-position camera simultaneously for a comprehensive overview.

5.2 Pan Tilt Rotation

Use the controls within the iCSee app to remotely adjust the camera's viewing angle. The PTZ camera can rotate 355° horizontally and 90° vertically, providing extensive coverage of your monitored area.

Camera's pan and tilt rotation range.

5.3 Auto Tracking and AI Humanoid Detection

Enable the 'Auto Tracking' feature in the app settings. The camera will then automatically follow any detected moving objects. With 'AI Humanoid Detection' enabled, the camera can specifically identify human figures and send alarm alerts to your smartphone, reducing false alarms.

Camera automatically tracking a moving subject.

AI Humanoid Detection and alarm notification.

5.4 Two-Way Audio

Utilize the two-way audio feature to communicate through the camera. Tap the microphone icon in the app to speak, and the camera's built-in speaker will broadcast your voice. You can also hear audio from the camera's location through its microphone.

Two-way audio communication via the app.

5.5 Night Vision Modes

The camera offers three night vision modes:

• Infrared Night Vision: Provides clear black and white images in low-light conditions using infrared LEDs.
• Full Color Night Vision: Utilizes white lights to provide full-color images even in the dark.
• Smart Night Vision: The camera intelligently switches between infrared and full-color modes based on detected motion or events.

Different night vision modes and their effects.

5.6 Recording and Storage

The camera supports two storage options:

• TF Card Storage: Insert a Micro SD card (up to 128GB, not included) into the designated slot for local recording.
• Cloud Storage: Subscribe to cloud storage services through the iCSee app for secure, remote storage of your recordings.

TF Card and Cloud Storage options.

5.7 Multi-User Live View

Share access to your camera with family members or trusted individuals through the iCSee app. Multiple users can view the live feed simultaneously, ensuring everyone stays informed.

Multi-user access and remote viewing via iCSee app.

6. Maintenance

• Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
• Firmware Updates: Regularly check the iCSee app for firmware updates to ensure your camera has the latest features and security enhancements.
• Placement: Ensure the camera is placed in a location suitable for its intended use (indoor/outdoor as specified) and protected from extreme weather conditions if not rated for them.
• Reset: If the camera malfunctions or you need to reset its settings, locate the reset button (refer to product overview diagram) and press and hold it for several seconds until the camera indicates a reset.

7. Troubleshooting

• Camera not connecting to Wi-Fi: Ensure your Wi-Fi network is 2.4GHz. Check the Wi-Fi password for accuracy. Try moving the camera closer to the router. Reset the camera and try connecting again.
• Poor image quality: Check your internet connection speed. Ensure the camera lens is clean. Adjust the camera's position for better lighting.
• No audio: Verify that the microphone and speaker settings are enabled in the iCSee app. Check the volume levels on your phone.
• Motion detection not working: Ensure motion detection and humanoid detection are enabled in the app settings. Adjust sensitivity levels if necessary.
• Camera offline: Check the power connection. Verify your Wi-Fi network is active and stable. Restart the camera and your router.

8. Specifications

Detailed technical specifications for the BOAVISION R11 camera.

9. User Tips

• For optimal Wi-Fi performance, ensure your camera is within range of your 2.4GHz router and avoid placing it near large metal objects or other sources of interference.
• Regularly check the iCSee app for new features or improvements that can enhance your camera's functionality.
• When using cloud storage, ensure your subscription is active to avoid any interruption in recording.
• To maximize the effectiveness of auto-tracking, position the camera in an area with a clear line of sight to the primary area of interest.
• Utilize the dual-screen view to monitor both a wide area and a specific point of interest simultaneously.

10. Warranty and Support

For warranty information and technical support, please refer to the seller's policy or contact the BOAVISION customer service directly. Keep your purchase receipt as proof of purchase.