Introduction
The Redkey W15 is a versatile 3-in-1 cordless wet and dry vacuum cleaner designed to simplify your cleaning routine. It combines vacuuming, mopping, and washing functions into a single, efficient device. Featuring self-cleaning capabilities, edge cleaning, and a long runtime, the W15 is suitable for various sealed hard floor types, including hardwood, tile, and marble.
Package Contents
Please check the contents of your package upon arrival. The Redkey W15 is available in two editions:
SET 1 (Standard Edition):
- Main Unit (including floor brush, roller brush, HEPA filter) x 1
- Handle x 1
- Base (Charging Dock) x 1
- Adapter x 1
- Cleaning Brush x 1
- Instruction Manual x 1
- After-Sales Card x 1
SET 2 (Combo Edition):
- Main Unit (including floor brush, roller brush, HEPA filter) x 1
- Handle x 1
- Base (Charging Dock) x 1
- Adapter x 1
- Cleaning Brush x 1
- Instruction Manual x 1
- After-Sales Card x 1
- Extra Roller Brush x 1
- Extra HEPA Filter x 1
Product Features
- 3-in-1 Cleaning: Vacuums, mops, and washes simultaneously, eliminating the need for multiple cleaning steps.
- Edge Cleaning: Designed to clean precisely up to 0.2 inches from edges and corners, ensuring thorough cleaning along walls and baseboards.
- Long Runtime: Up to 45 minutes of continuous operation, capable of cleaning areas up to 1615 sq ft on a single charge.
- Self-Cleaning Function: One-touch self-cleaning cycle automatically cleans the roller and internal hoses, keeping the device hygienic and ready for the next use.
- Dual Water Tanks: Equipped with a 910ml clean water tank and a 600ml dirty water tank for extended cleaning sessions without frequent refills.
- Self-Propelled Design: The brush roller assists movement, making it effortless to push and pull the vacuum.
- LED Display & Voice Assistant: Provides real-time status updates on battery life, cleaning modes, and alerts through a vibrant LED screen and voice prompts.
- Flexible Maneuverability: The main unit can rotate 150 degrees in an upright position, allowing for easy cleaning under low-lying furniture and in tight spaces without loss of suction.
- Low Noise Operation: Operates at under 70 dB, ensuring a quieter cleaning experience.
Setup
- Unpack: Carefully remove all components from the packaging and ensure all listed items in the 'Package Contents' section are present.
- Assemble Handle: Insert the handle into the main unit until it clicks securely into place.
- Charge Battery: Place the main unit onto the charging base. Connect the adapter to the charging base and plug it into a power outlet. The LED display will show the charging status. Ensure the unit is fully charged before first use (approximately 4-5 hours).
- Fill Clean Water Tank: Remove the clean water tank from the main unit. Open the cap and fill it with clean tap water. You may add a small amount of non-foaming floor cleaning solution if desired. Do not overfill. Securely close the cap and reinsert the tank into the main unit.
Operating Instructions
- Power On/Off: Press the power button on the handle to turn the vacuum on or off.
- Select Cleaning Mode: Use the 'MODE' button on the handle to cycle through the available cleaning modes:
- Standard: For general wet and dry cleaning.
- Water: For wet spills and mopping.
- Strong Suction: For tougher messes and deeper cleaning.
- Start Cleaning: Tilt the vacuum back and press the power button. The self-propelled feature will assist in moving the unit forward.
- Edge Cleaning: Position the vacuum head close to walls or baseboards to utilize the edge-cleaning function.
- Voice Assistant: The integrated voice assistant will provide real-time updates and alerts, such as "Starting self cleaning" or "Used Water Tank full."
Maintenance
- Self-Cleaning Cycle: After each use, place the vacuum on its charging base and press the self-cleaning button. The device will automatically clean its roller brush and internal hoses.
- Empty Dirty Water Tank: Regularly empty the dirty water tank after each cleaning session to prevent odors and maintain suction power. Remove the tank, open the drain plug, and dispose of the dirty water. Rinse the tank thoroughly.
- Refill Clean Water Tank: Ensure the clean water tank is filled before each use.
- Clean/Replace HEPA Filter: The HEPA filter should be cleaned regularly (e.g., rinse with water and air dry completely) and replaced periodically (every 3-6 months, or as needed) to maintain optimal filtration and suction.
- Clean Roller Brush: While the self-cleaning function helps, occasionally remove the roller brush for manual cleaning to remove any tangled hair or debris.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power/Unit not turning on | Battery is depleted; Unit not properly assembled. | Charge the battery fully; Ensure handle is securely attached. |
| Poor suction | Dirty water tank full; Clogged filter; Blocked roller brush/hose. | Empty and clean dirty water tank; Clean or replace HEPA filter; Check for and remove blockages. |
| Water leakage | Water tanks not properly installed; Tank caps not sealed. | Ensure both clean and dirty water tanks are correctly seated and their caps are tightly closed. |
| Self-cleaning not working | Insufficient water in clean tank; Unit not on charging base. | Fill clean water tank; Place unit correctly on the charging base. |
| Voice assistant not audible | Volume too low or muted. | Check the device settings for voice assistant volume. |
Specifications
| Feature | Specification |
|---|---|
| Brand Name | Redkey |
| Model | W15 |
| Function | Wet and Dry |
| Power (W) | 130W |
| Voltage | 110V-240V |
| Battery Type | Li-ion |
| Battery Life | 45 minutes (30-59 min range) |
| Clean Water Tank Volume | 910 ml |
| Dirty Water Tank Capacity | 600 ml (0.6-1 L range) |
| Filter Type | HEPA |
| LCD Display | Yes |
| Cord Length | Wireless |
| Number of Operating Modes | 3-4 |
| Special Suction Nozzle | Wiping & Absorbing Ground Brush |
| Dust Storage Type | Dust Box/Dust Bucket |
| Installation | Hand Held |
| Certification | CE |
| Weight | 3 - 6 KG |
| Package Dimensions (L x W x H) | 31 cm x 28 cm x 68 cm |
| Package Weight | 6.7 KG |
User Tips
- For optimal performance, always ensure the clean water tank is adequately filled and the dirty water tank is emptied before and after each use.
- Regularly check and clean the HEPA filter and roller brush to maintain strong suction and prevent odors.
- When cleaning edges, move the vacuum slowly along the perimeter to allow the specialized design to effectively capture debris.
- If you are in the UK, ensure you have the correct plug adapter for the charging unit.
Warranty and Support
Redkey offers comprehensive support for your W15 Wireless Wet and Dry Vacuum Cleaner:
- Warranty: The product comes with a 2-year warranty.
- Customer Support: Enjoy 12-hour fast support, available 24/7.
- How to Reach Support: If you have any concerns or require assistance, please follow these steps:
- Log in to your account.
- Navigate to 'Orders'.
- Select 'Order Detail' for your Redkey W15 purchase.
- Click on 'Sold by: JS-Damai' (or the relevant seller name).
- Choose 'Ask a question' to contact customer service.
